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"The Role of Knowledge Repositories in Technical Support Environments: ..."

Peter H. Gray, Alexandra Durcikova (2006)

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DOI: 10.2753/MIS0742-1222220306

access: closed

type: Journal Article

metadata version: 2024-10-06

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Peter H. Gray, Alexandra Durcikova:
The Role of Knowledge Repositories in Technical Support Environments: Speed Versus Learning in User Performance. J. Manag. Inf. Syst. 22(3): 159-190 (2006)

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