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"Development of the Empathy in Design Scale: Measuring Employees' ..."
Luce Drouet, Kerstin Bongard-Blanchy, Carine Lallemand (2024)
- Luce Drouet, Kerstin Bongard-Blanchy, Carine Lallemand:
Development of the Empathy in Design Scale: Measuring Employees' Empathy Toward Users in Service Design. Interact. Comput. 36(5): 313-334 (2024)
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