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"Focusing the customer through smart services: a literature review."

Sonja Dreyer et al. (2019)

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DOI: 10.1007/S12525-019-00328-Z

access: open

type: Journal Article

metadata version: 2024-05-07

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  - electronic edition via DOI (open access)
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  dblp key:
  - journals/electronicmarkets/DreyerOLB19
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  - https://dblp.org/rec/journals/electronicmarkets/DreyerOLB19
Sonja Dreyer, Daniel Olivotti, Benedikt Lebek, Michael H. Breitner:
Focusing the customer through smart services: a literature review. Electron. Mark. 29(1): 55-78 (2019)

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