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"How angry are your customers? Sentiment analysis of support tickets that ..."

Colin M. Werner et al. (2020)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2022-04-20

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  - electronic edition @ arxiv.org (open access)
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  dblp key:
  - journals/corr/abs-2010-13684
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  persistent URL:
  - https://dblp.org/rec/journals/corr/abs-2010-13684
Colin M. Werner, Lloyd Montgomery, Sanja Dodos, Gabriel Tapuc, Diksha Sharma, Daniela E. Damian:
How angry are your customers? Sentiment analysis of support tickets that escalate. CoRR abs/2010.13684 (2020)

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