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"Connecting the dots in IT service delivery: From operations content to ..."

Daniela Rosu et al. (2012)

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DOI: 10.1109/SOLI.2012.6273572

access: closed

type: Conference or Workshop Paper

metadata version: 2020-11-09

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Daniela Rosu, Winnie Cheng, Ea-Ee Jan, Naga Ayachitula:
Connecting the dots in IT service delivery: From operations content to high-level business insights. SOLI 2012: 410-415

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