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Axel Kieninger
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2010 – 2019
- 2017
- [j2]Marius Goldberg, Axel Kieninger, Gerhard Satzger
, Hansjörg Fromm:
Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems. Bus. Inf. Syst. Eng. 59(2): 111-124 (2017) - 2015
- [c15]Marius Goldberg, Gerhard Satzger, Axel Kieninger:
A Capability Framework for IT Service Integration and Management in Multi-Sourcing. ECIS 2015 - [c14]Peter Hottum
Towards a Framework of Influence Factors for Value Co-creation in Service Systems. IESS 2015: 1-11 - 2014
- [c13]Marius Goldberg, Axel Kieninger, Gerhard Satzger
Transition and Delivery Challenges of Retained Organizations in IT Outsourcing. IESS 2014: 56-71 - [c12]Björn Schmitz, Axel Kieninger, Gerhard Satzger
Towards the Consideration of Performance Risks for the Design of Service Offers. IESS 2014: 108-123 - [c11]Marius Goldberg, Axel Kieninger, Hansjörg Fromm:
Organizational Models for the Multi-sourcing Service Integration and Management Function. CBI (2) 2014: 101-107 - 2013
- [c10]Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger
Simulation-Based Quantification of Business Impacts Caused by Service Incidents. IESS 2013: 170-185 - [c9]Axel Kieninger, Detlef Straeten, Steven Orla Kimbrough, Björn Schmitz, Gerhard Satzger:
Leveraging Service Incident Analytics to Determine Cost-Optimal Service Offers. Wirtschaftsinformatik 2013: 64 - 2012
- [j1]Axel Kieninger, Gerhard Satzger, Detlef Straeten, Björn Schmitz, Dian Baltadzhiev:
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements. Int. J. Serv. Sci. Manag. Eng. Technol. 3(3): 49-64 (2012) - [c8]Axel Kieninger, Björn Schmitz, Detlef Straeten, Gerhard Satzger:
Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts. AMCIS 2012 - 2011
- [c7]Axel Kieninger, Jens Westernhagen, Gerhard Satzger
The Economics of Service Level Engineering. HICSS 2011: 1-10 - [c6]Gerhard Satzger
Risk-Reward Sharing in IT Service Contracts - A Service System View. HICSS 2011: 1-8 - 2010
- [c5]Gerhard Satzger, Axel Kieninger:
Risk-Reward Sharing in IT Service Contracts - a Service System View. AMCIS 2010: 322 - [c4]Philipp Unterharnscheidt, Axel Kieninger:
Service Level Management - Challenges and their Relevance from the Customers' Point of View. AMCIS 2010: 540 - [c3]André Ludwig, Axel Kieninger, Gerhard Satzger, Tilo Böhmann, Stefanie Leimeister:
Service Level Management 2010 (SLM 2010) (Vorwort). GI Jahrestagung (1) 2010: 111-112
2000 – 2009
- 2009
- [c2]Rainer Schmidt
Co-creation of Value in IT Service Processes Using Semantic MediaWiki. Business Process Management Workshops 2009: 255-265 - [c1]Rainer Schmidt
DYNSEA - A dynamic service-oriented Enterprise Architecture based on S-D-logic. EDOCW 2009: 290-296
Coauthor Index
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