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International Journal of Services and Standards, Volume 13

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Volume 13, Numbers 1/2, 2019

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  - journals/ijss/LiuPR19
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Xiaotong Liu, Victor R. Prybutok, Edoardo Rubino:
An examination of factors that affect user intentions toward cloud computing switching. 1-21
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  - journals/ijss/SuM19
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Xuemei Su, Samar K. Mukhopadhyay:
Countering grey market threat using service effort. 22-45
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Heejin Lee, Jonathan Liebenau, Vladislav V. Fomin:
'Breaks of gauge' in Australian railway history: the significance of standardisation in national infrastructures. 46-58
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  - journals/ijss/MohamedM19
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Intan Salwani Mohamed, Govindan Marthandan:
Determinants of e-business usage in Malaysian service industry. 59-82
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Li-Yueh Lee, Phuoc-Thien Nguyen:
A synthesis of expatriate competence, intelligence, adaptability, work-role demand and organisational support on expatriation effectiveness. 83-103
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June Wei, Stacey Kostevicki, June Lu, Yuan Liu:
Impacts of health information technologies on e-quality and e-revenue hospitals. 104-128
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  - journals/ijss/SennBPP19
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William D. Senn, Kittipong Boonme, Gayle Prybutok, Victor R. Prybutok:
A higher education student service quality and satisfaction model. 129-145

Volume 13, Numbers 3/4, 2023

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Kam C. Chan, Barbara Farrell, Patricia Healy, Maria Tan:
The effects of the legal environment on cybersecurity. 147-159
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Ying-Kai Liao, Tuan Cong Dao, That Thi Pham:
The antecedents and consequences of the customer's attitude toward social media adoption: a meta-analytic approach. 160-194
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Chia-Ming Sun, Kui-Ying Lin, Yu-Hsin Lai:
Protective shields: the drivers of adopting information security standards and complementarity with different security standards. 195-220
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Xhimi Hysa, Luca Carrubbo, Francesca Iandolo, Antonietta Megaro, Giovanni Baldi:
Service innovation insights in the grocery retail service ecosystem. 221-243

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