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International Journal of Services Technology and Management (IJSTM), Volume 3
Volume 3, Number 1, 2002
- George J. Siomkos, Adam P. Vrechopoulos:
Strategic marketing planning for competitive advantage in electronic commerce. 22-38 - Ray Hackney, Gareth Griffiths, Ashok Ranchhod:
Towards an e-commerce business strategy. 39-53 - Kin-Fan Au, Danny C. K. Ho:
Electronic commerce: a business model for Hong Kong clothing SMEs. 5-21 - Namchul Shin:
Empirical analysis of the impact of information technology on vertical integration. 54-67 - Mathias Klang, Carina Ihlström, Stefan Olsson:
Overcoming barriers: why SMEs should consider networks. 68-81 - Anastasia Papazafeiropoulou, Athanasia Pouloudi, Angeliki Poulymenakou:
Electronic commerce competitiveness in the public sector: the importance of stakeholder involvement. 82-95 - K. Vinodrai Pandya, Alfred O. Arenyeka-Diamond:
Towards a model of e-tailing: a SWOT analysis of electronic supermarkets. 96-110 - Roger Bennett, Radka Koudelova:
E-commerce and the organisation of the marketing function. 111-124 - Eddie W. L. Cheng, Heng Li, Peter E. D. Love, Zahir Irani:
A generic conceptual framework for a Total Information Networking System in construction. 125-138
Volume 3, Number 2, 2002
- Wendy L. Currie:
Application outsourcing: a new business model for enabling competitive electronic commerce. 139-153 - Omer F. Rana, Mario Kupries:
A software agent based virtual enterprise for electronic commerce. 154-170 - Patrick B. McNamee, Dolores O'Reilly, Liam Jordan:
The internet: host to diverse new species of businesses. 171-191 - Ronan T. McIvor, Paul K. Humphreys:
Electronic commerce: supporting collaborative buyer-supplier relations? 192-207 - William Hutchinson, Matthew J. Warren:
Truth, lies, reality and deception: an issue for e-commerce. 208-221 - O. O. Ugwu, Chimay J. Anumba, John M. Kamara, D. Leonard:
Electronic procurement of construction products. 222-237 - Sarmad Alshawi, Xiaoning Yu, Zahir Irani:
Supporting technology driven business processes through the internet: a practical technical note. 238-248
Volume 3, Number 3, 2002
- Mitsuru Kodama:
Transforming an old economy company into a new economy: a case study of Japan. 325-348 - Francoise Warrant, Gérard Valenduc:
Innovation in services: a set of criteria to compare innovation support policies. 249-262 - Annie Munos:
Service delivery systems, services marketing and technologies. 263-276 - Hamid Noori, Gene Deszca, Hugh Munro:
Driving loyalty through time-to-value. 277-296 - Chris Rygielski, David C. Yen, Jyun-Cheng Wang, Chia-Yi:
Customer relationship management in the network economy. 297-310 - Jane Chang, David C. Yen, Dale Young, Cheng-Yuan Ku:
Critical issues in CRM adoption and implementation. 311-324 - Noel D. Uri:
CLEC access charges and the problem of monopoly power. 349-361
Volume 3, Number 4, 2002
- Olaf A. M. Fisscher, P. M. Wognum:
Service-oriented innovation in R&D. 363-379 - Donald H. Drury:
Structure of organisational information technology service. 380-397 - Maris G. Martinsons, Anthony Leung:
Strategic information systems: a success factors model. 398-416 - Grover S. Kearns, Stephen Loy:
Global acceptance of stored-value smart cards: analysis of inhibitors and facilitators. 417-428 - Ezegozie Eze:
A critical examination of strategic planning and implementation of information technology in developing countries. 429-440 - Noel D. Uri:
The effect of incentive regulation in telecommunications in the USA. 441-462
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