07-14-2024 11:50
07-14-2024 11:50
My kid was playing at the park and the protective bumper popped off and he lost it. Anyone know of any screen protectors that will fit the ACE LTE? Will a protector designed for the Sense 2 or Versa 4 work or is the screen size different?
07-14-2024 11:56
07-14-2024 11:56
Hi @bsquizz you should check Amazon. They sell a variety of protective covers for Fitbit devices.
07-14-2024 12:06
07-14-2024 12:06
07-14-2024 12:26
07-14-2024 12:26
@bsquizz if the Ace LTE is still under warranty, did you check with Fitbit? I haven't seen any posts about people using protective covers for the newer products.
07-14-2024 13:20 - edited 08-11-2024 18:22
07-14-2024 13:20 - edited 08-11-2024 18:22
07-15-2024 05:10
07-15-2024 05:10
@bsquizz The Ace LTE has its own Support page. I think you will get a faster response there. The Ace LTE pebble is very different from the Sense 2 and Versa 4.
I had trouble simply removing the bumper. You must have one active child!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-10-2024 07:49 - edited 08-10-2024 07:49
08-10-2024 07:49 - edited 08-10-2024 07:49
Our bumper was gone within two weeks- Tried one of the cases on Amazon and those were a joke- Anyone have luck trying to source an actual bumper replacement ? The support link listed above just ends in a dead end without a chat/call option - Thanks -
08-10-2024 08:14
08-10-2024 08:14
08-10-2024 08:50
08-10-2024 08:50
Agree- Got a link to those TPU units ? Thx-
08-10-2024 11:17
08-10-2024 11:17
08-10-2024 12:22
08-10-2024 12:22
Thx- I saw those one and going to give them a try- Still wish we could source an OEM bumper replacement as it was better with no screen protector to make typing more difficult.
08-11-2024 18:26 - edited 08-11-2024 18:27
08-11-2024 18:26 - edited 08-11-2024 18:27
Hello @bsquizz & @Nw_adventure
You can contact Fitbit Ace Support and receive a replacement bumper as a courtesy and also because these are not yet available to purchase as an accessory.
You'll need to file a support case. Here's the direct link g.co/fitbitace/contact
Rieko | N California USA MBG PE
08-12-2024 09:01
08-12-2024 09:01
Great- Thanks- Over the weekend I tried the google chat for this and got nowhere. This worked- A bumper is coming 🙂