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Without trust, the most essential element of innovation - conflict - becomes impossible.
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Enron - although an extreme case - is hardly the only company with a hollow set of values.
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I work with CEOs and their executive teams... and very few of these people are really indifferent about their employees or their customers.
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Life is full of surprises: new opportunities come up; that's part of the fun - the adventure of life. The thing is, chaos doesn't allow us to enjoy the adventure.
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When truth takes a backseat to ego and politics, trust is lost.
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Values can set a company apart from the competition by clarifying its identity and serving as a rallying point for employees. But coming up with strong values - and sticking to them - requires real guts.
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Although most executives pay lip service to the idea of hiring for cultural fit, few have the courage or discipline to make it the primary criteria for bringing someone into the company.
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I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I've met many, however, who failed to foster organizational health. Their companies were riddled with politics, various forms of dysfunction, and general confusion about their direction and mission.
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The fact is, employees cannot make breakthroughs if they can't openly and honestly disagree with their peers and their leader. Indeed, great leaders don't just permit conflict; they actively try to elicit it from reluctant employees as well.
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I hate touchy-feely things.
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If you don't know what your family stands for and what your life situation is, you're in trouble.
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Hungry people are always looking for more. More things to do. More to learn. More responsibility to take on.
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Teamwork is a strategic decision.
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The truth is that intelligence, knowledge, and domain expertise are vastly overrated as the driving forces behind competitive advantage and sustainable success.
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Hungry people almost never have to be pushed by a manager to work harder, because they are self-motivated and diligent. They are constantly thinking about the next step and the next opportunity. And they loathe the idea that they might be perceived as slackers.
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Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top.