Human-Centered Design and Evaluation of a NeuroIS Tool for Flow Support

Authors

Marc T.P. Adam, The University of Newcastle, AustraliaFollow
Lukas Bonenberger, Augsburg Technical University of Applied Sciences / University of HohenheimFollow
Henner Gimpel, University of Hohenheim / FIM Research CenterFollow
Julia Lanzl, University of Hohenheim / FIM Research CenterFollow

Abstract

Flow is a mental state in which a person is fully immersed and actively involved in a task, even during extrinsically motivated activities at work. IT-mediated interruptions can disrupt flow, with ramifications for workers’ well-being and work performance. In this design science research paper, we develop and evaluate design knowledge for neuroadaptive flow support systems. Building on foundations in flow theory, we conduct expert interviews and present a conceptual framework, three meta-requirements, and five design principles for flow support systems. We then implement the design principles in three prototypes and evaluate these prototypes in a lab experiment and a field study. With this paper on flow and IT-mediated interruptions in the work domain, we present an approach toward flow support systems that enable intelligent interruption management.

Recommended Citation

Adam, Marc T.P.; Bonenberger, Lukas; Gimpel, Henner; and Lanzl, Julia (2024) "Human-Centered Design and Evaluation of a NeuroIS Tool for Flow Support," Journal of the Association for Information Systems, 25(4), 936-961.
DOI: 10.17705/1jais.00855
Available at: https://aisel.aisnet.org/jais/vol25/iss4/6

DOI

10.17705/1jais.00855