Marks and Spencer - Statistics & Facts
Clothing and home vs. food retail
Marks and Spencer has a wide range of options available for its customers, selling products from numerous categories, including clothing, cosmetics, household items, and luxury goods. Over recent years, the company has also developed into a high-quality food brand. In the financial year 2023, M&S achieved its highest ever revenue, at almost 12 billion British pounds. This was an increase of more than one billion pounds compared to the previous year, which at the time was also a record year.UK customers are the main source of income for M&S, with a revenue of almost 10.9 billion British pounds in 2023, i.e., more than 10 times that of the company's international operations. Roughly two-thirds of this revenue comes from the food segment, which accounted for sales of just over 7.2 billion British pounds in 2023. Marks and Spencer's online platform has also experienced considerable growth, attracting hundreds of millions of visitors to its website and shopping app. However, the footfall in physical stores has declined over the past decade, sitting at 15 million visits per week in the 2022 financial year.