8. Netflix is the world's leading internet
entertainment service with over 148 million
paid memberships in over 190 countries
enjoying TV series, documentaries and
feature films across a wide variety of genres
and languages. Members can watch as much
as they want, anytime, anywhere, on any
internet-connected screen. Members can play,
pause and resume watching, all without
commercials or commitments.
11. 58% of downstream traffic in the world is video
51% of American’s who stream subscribe to Netflix
12. • Netflix.com started life as a DVD rental service in 1998; an
online rival to the then dominant Blockbuster Video.
• Hastings had claimed that he was spurred to found
Netflix after being fined $40 by Blockbuster for the late
return of Apollo 13, though he later revealed the story
was a fiction intended to help foster a creation myth.
• Storytelling
• Avoiding Late Fees
• Relatable
• Making Fun
• Trendsetting
• New Medium (Internet)
• “Cool”
• Value Ads
• No Late Fees
• Convenience
• Your ‘Netflix Queue’
13. Early Marketing
WORD OF MOUTH TV COMMERCIALS TECHNOLOGY CUSTOMER FEEDBACK
COMPETITOR ANALYSIS
14. Word of Mouth
• Focus on DVD Subscription Service
• Watch “some” shows online
“Funny” / Relatable Television Commercials
• Cinematch
• $1 million Competition
• Early Adopters of Set-top Boxes & Gaming Consoles
• 2008 - Blue-Ray Players
• 2009 - Xbox 360 and PS3
• 2010 - Apple Ecosystem & Nintendo Wii
Investment in Technology
• Netflix Box
• Never Implemented
• YouTube
Customer Feedback / Competitor Analysis
Early
Marketing
Strategy
17. Word of Mouth
• Informed by viewer habits
Original Content
• ‘Saving’ of shows
• Tapping into popular franchises
• Marvel Television
• Netflix as a verb
• Embracing ‘binge’ watching
Culture
• Innovative Campaigns
Social Media
Later
Marketing
Strategy
20. Engagement
• Geo-targeting
• Splitting the content into the
regions
• Behind-the-scene stories
• Humor – a Netflix’s trademark
• Listen to audiences
• Influencer marketing
• Acts as a friend to both the "big
names" and normal audiences
21. Recap: Results
15% of Internet Traffic Worldwide
#1 of Internet Traffic in US
51% of all Americans who stream subscribe to Netflix
22. Areas of
Improvement
Offer More Downloadable Content
• Only a recent addition
More Diverse Content Approach
• Competitor Threats
Extension of Popular Shows
• No more than 3 Seasons
Explore New Markets
Editor's Notes
#2: We are going to talk about two significant brand initiatives that Netflix has implemented in the course of its’ 22 year history