Bag Borrow or Steal has a rating of 4.2 stars from 504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bag Borrow or Steal most frequently mention customer service, great condition and quick delivery. Bag Borrow or Steal ranks 7th among Handbags sites.
Bought a purse on Nov 6th. 12 days letter when I called BBOS to inquire on my order a customer rep emailed me tht the ordered was cancelled due to BBOS being unable to authenticate it. No one called or emailed me to notify me of the cancellation. On Dec 5th bought another purse (same kind). Few days after the purchase I emailed BBOS and asked "would they honor the price of the previous purse that they cancelled because it was much cheaper and the order was cancelled and it wasn't my fault". Manager stated no and said he was going to also cancel this order and send me back my refund. Checked tracking (purse was due to arrive tomorrow) and order was requested back to sender! I'm not sure what I did wrong and why BBOS responded in this way to my inquiry.
Just another example of how you're discriminated against if you "seem" poor. That's OK, I'll take my money and potential resales elsewhere. Good Day!
The bag is flawless and I received my order three days after ordering. Easy buying process and good pricing. I will be doing more shopping again soon!
I've borrowed twice and every time has been a great experience. The bags come quickly, in perfect or near perfect condition. Very easy and I highly recommend.
Great exactly what I ordered great quality product
Second time using this site. Easy to use, convenient, and high quality products with reasonable pricing.
Very smooth transaction. Items are taken cared well
Bag was beautiful just what I wanted. Arrived on time great communication.
Answer: If you send an email to customerservice@bagborroworsteal.com one of the team members will work to assist you with your issue.