Our Company Reviews

Our utmost goal is to provide you with an extraordinary experience. We're passionate about delivering the finest service and products that are worthy of your admiration because we want to make sure every single step in our journey together leaves a lasting impression beyond expectation. Your satisfaction sits positively at the core of everything we do, which gives us all certainty that any interaction between us will be smooth sailing!

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What Our Customers Have to Say

We're always looking out for you and your order. Whether it's over the phone or online, our team will make sure that each detail is as perfect with us!

Monterey Company
Excellent
5.0
Based on 507 reviews
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Their service was quick and the quality was great. Would definitely get my next set of patches from them again.
I initially ordered PVC patches from Monterey back in 2022. I had a great experience sending Joshua my design, iterating on a few details, getting multiple quotes/options, ordering, and receiving the patches within the estimated time.Fast forward to recent history (Dec 2024/Jan 2025), Joshua reached out to see if I wanted to order another batch of patches before the molds were retired. I took him up on the offer and put another order in. This time, I forgot to change the old address and they were sent to a house that is hours away. Joshua was able to contact FedEx and reroute the package to my door with no further complications. I'm happy that I didn't need to make the drive and that the experience was positive. Overall, Monterey's patches are great quality and the service is top notch.
The entire experience was quite convenient. I worked with a Rep named Josh and he was incredibly helpful and flexible as far as working around my odd hours to help me achieve the project I was trying to. I also don't get good service in the building I work in, but that didn't even slow these guys down at all.The proofs were created in a faster than expected time frame, edits were made quickly and exactly as described...it was just easy. The patches shipped right around when Josh said it would and they got to us promptly after being shipped. The patches came out fantastic and I'm a huge fan. If I have any further project in the future I will be reaching out to you guys again.
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Customer Video Testimonials

At the Monterey Company, we are committed to manufacturing quality products representing your brand while providing excellent customer service. We love working with our customers and making every step of the process simple and fun! Check out some videos from happy clients below who can attest to how dedicated we are to supplying you with excellent support. We thank each of our loyal customers for their continued business, and look forward to helping more people like yourselves succeed through what we offer at The Monterey Company! 

Unboxing Video

We are so grateful for the amazing customers who take time out of their day to send us such thoughtful reviews. They really help our company grow and we love hearing what you have to say about Monterey! We're always thrilled whenever someone posts on social media or shares an email from us because then others can hear how much they appreciate working with Monterey as well!

We Look Forward To Your Testimonial!

Why Order From Us?

The Monterey Company provides clients with unsurpassed service and a one-on-one working relationship that ensures their individual needs are thoroughly met. Our committed specialists possess an immense amount of expertise and knowledge, making for an effortless partnership offered through open communication in order to underpromise but over-deliver the ultimate personalized experience.

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Paul Stark holding a custom hat