We’re onsite at the 2025 Gartner® IT Symposium/Xpo™! Come visit our team to see how our AI-powered platform can help IT leaders streamline tools, boost productivity, and deliver smarter service for both customers and employees: http://zdsk.co/3IYbFPA
Zendesk
Software Development
San Francisco, California 631,275 followers
Experience the power of exceptional service with Zendesk AI.
About us
Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h
- Website
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http://zdsk.co/46mVi8h
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
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The Q4 rush is here. Customers have questions. Teams have tickets piling up. With #ZendeskAIAgents, your self-service becomes a well-oiled machine — delivering fast, accurate answers while freeing agents to focus on complex issues. Faster answers. Less chaos. That’s the #ZendeskAI effect: http://zdsk.co/4qi9K94
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As Q4 heats up: • Ticket volume is rising • Customers expect faster answers • Agents are juggling too much If this sounds familiar, it’s time for the Zendesk Resolution Platform. AI-powered workflows, unified support channels, and self-service tools help teams resolve issues faster, reduce tickets, and keep CX seamless, even during the busiest season. Less stress. Faster resolutions. Happier customers. That’s the #ZendeskAI effect: http://zdsk.co/4ozr1sV
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Stay ahead of what’s next in AI and CX with Zendesk Insights, our monthly LinkedIn newsletter. Get the latest trends, expert perspectives, and practical tips on AI, customer experience, employee service, and Contact Center — delivered straight to you each month. Follow Zendesk Insights and get smarter service insights, simplified: http://zdsk.co/3Wf8CW8
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A customer reports a problem on Friday afternoon. Your team is about to sign off but #ZendeskAIAgents keep working around the clock. They find the right solution and close the loop so customers get fast, accurate answers anytime, any day. Fewer escalations. Faster service. That's the #ZendeskAI effect: http://zdsk.co/4qeg01x
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Building a knowledge base doesn’t have to be a marathon. With Knowledge Builder, it’s a sprint. Let AI turn past tickets into fresh, ready-to-publish articles so your help center is up and running in days, not months. Centralize knowledge, power AI agents and generative search, and deliver smarter, faster support. Faster resolutions. Happier customers. That’s the #ZendeskAI effect: http://zdsk.co/3KSNDpD
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AI is changing everything. Are you ready to lead? Join LinkedIn co-founder and AI advocate Reid Hoffman in this on-demand Zendesk AI Summit session. Explore how AI is reshaping business, leadership, and the human experience — packed with powerful insights, candid stories, and practical takeaways to help you lead with confidence. Watch now: http://zdsk.co/48Aw5Zb
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When ticket volumes rise, #ZendeskAIAgents keep calm and resolve. They identify the right answers from your knowledge base and handle interactions across channels automatically. Less chaos. Clear answers. That’s the #ZendeskAI effect: http://zdsk.co/4hdG1tX
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Metrics tell you what’s happening. UX Research tells you why. In our Zendesk Insights blog, Senior Director of UX Research Reggie Murphy shows how UX Research uncovers hidden insights, connects the entire customer journey, and powers evidence-based decisions that make CX strategies truly work. Stop guessing. Start designing experiences that feel seamless, intuitive, and human. Read more: http://zdsk.co/48srNmG
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