Inkeep’s cover photo
Inkeep

Inkeep

Software Development

San Francisco, California 2,409 followers

Ship teams of AI Agents to boost customer experience and 10x internal teams (no-code required).

About us

Inkeep helps companies ship Agent-powered assistants and automations, with or without code. Inkeep Agents are deployed at scale today with companies like Anthropic, Midjourney, Clay, PostHog, and Postman to help with everything from customer experience to sales. Highlights: - A No-Code Agent Builder and Developer SDK with full 2-way sync - Unified search and RAG for knowledge bases, docs, and company data - MCPs and integrations with your apps, APIs, and software - Intelligent insights and monitoring over how Agents perform - A turn-key Agent Workforce for common scenarios With Inkeep Agents, enterprises and high-growth teams can empower their teams with AI teammates that help automate repeatable tasks and get real work done. Backed by Khosla Ventures, Y-Combinator, Great Point Ventures, Guillermo Rauch and other leading investors.

Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2022
Specialties
generativeai, llms, search, neuralsearch, semanticsearch, rag, embeddings, support, retrieval, ai, ml, devtools, devrel, community, chatbot, genai, aichat, productanalytics, productmanagement, analytics, deflection, devex, customer engagement, self-service, customer support, customer service, customer engagement, customer success, technical support, support copilot, cx, customer engagement, customer experience, customer support, aiteammates, aiagents, agents, agent workforce, ai agents, ai assistants, ai teammates, unified search, and enterprise search

Locations

Employees at Inkeep

Updates

  • Inkeep reposted this

    View profile for Omar Nasser

    Insights & AI Agents @ Inkeep

    I might be 2 years earlier here but I've been thinking about when AI Agents actually make sense vs. when they don't. Here's a framework: AI Agents win when A > h. Translation: When the rate of agent iteration (A) beats the rate of human iteration (h) on a problem. Most "agent" pitches miss this. They sell automation on predictable tasks—FAQ bots, simple ticket routing, basic if-this-then-that logic. Those are fine, but they're 5/10 problems. You don't need agents for that. You need workflows. I think AI Agents make sense for the 9s and 10s: high-uncertainty problems where you don't know the answer upfront. Example: A Head of AI at Fortune 500 needs to evaluate which tools fit a company that large and complex. That's not a FAQ-bot problem. It's a "surface answers from internal docs, vendor specs, and team feedback—grounded in reality, not generic hype" problem. An agent can test 100 approaches overnight. A human team can test maybe 3 per week. That's the difference. Or take technical writing. Docs are never "done." They evolve as your product does. An agent can map thousands of support tickets, identify gaps, draft updates, and adapt as feedback comes in—faster than any human could manually iterate. The pattern: Agents get you from "we don't know" to "here's the answer" in hours instead of weeks. They test, adapt, and learn faster than manual iteration ever could. But—and this matters—only if they're grounded in your product reality and you keep final say. Fast iteration within guardrails, not autonomous chaos at scale. The shift: Stop thinking "what tasks can I automate?" Start thinking "what problems require 100 iterations to get clarity?" That's where A > h. That's where agents belong. If your problem is a 9 or 10, agents beat humans every time. If it's a 5, save yourself the complexity. We're building for the 9s and 10s. Bring the tough problems—the ones where speed to clarity matters and uncertainty is high. That's where this gets interesting. PS: Written with support from Inkeep brand-guide agents.

  • Inkeep reposted this

    This company built what OpenAI's visual builder couldn’t. True 2-way sync between code and no-code for AI agents! Here’s the problem: You can either build agents in code and lose non-technical collaboration, or use no-code builders and sacrifice developer control. Inkeep built an agent platform that solves this. Build agents in TypeScript, push to cloud, let anyone edit visually, then pull changes back to code. Full sync in both directions. The framework includes everything you need to deploy agents:  → TypeScript SDK for building,  → A React UI library for chat interfaces,  → Support for MCP and A2A → Templates for common use cases like customer support → Comprehensive OTEL logs and a traces UI And you can use your AI agents in multiple ways: ✅ Expose agents through an MCP endpoint to use in Cursor/Claude/ChatGPT,  ✅ Use the Vercel AI SDK-compatible API for custom UIs, or  ✅ Communicate with other agent systems through the A2A protocol. Real use case: The team bootstrapped agents for marketing and sales, then handed them off. Now non-technical teams maintain and create their own agents. Check it out: https://lnkd.in/d25Gf2hG More such AI tools and projects in theunwindai.com: Get access to 100+ AI Agent, RAG, LLM, and MCP tutorials with opensource code - All for FREE.

  • Inkeep reposted this

    View profile for Lena Munad

    Future Data Scientist | NASA Mission Leader | AI & Space Technology Pioneer | San Jose State University '27

    🌟 I'm honored to be a finalist at HackWithBay 2025 Financial Agents Hackathon organized by LandingAI and Pathway, hosted at Microsoft office in Mountain View— chosen from over 20+ teams! Our project, BudgetIQ, tackles messy spend data with an OpenAI AI agent connected to Inkeep MCP server— upload invoices → normalize → ask questions → get answers with citations.🌟 🙌 Shoutout to my amazing teammates— Sanjana Shankar, Yingyu Gu, and Indu Sree Venkatesh, could not have made it without you! Additionally, a huge thanks to the judges and mentors for providing great insight throughout the hackathon, enhancing the experience! 📝 What I learned building my first agent: - Hooking tools to agents: Connected an Inkeep agent to my own MCP server and routed “file upload” vs “question” flows. - Designing clean interfaces: Locked simple tool APIs (extract_spend, normalize_ingest, query_spend) and used stubs to ship before backend was ready. - Trustworthy answers: Kept citations/provenance end-to-end so totals are verifiable. - Prompting that drives actions: Wrote a short system prompt that tells the agent when to call which tool and how to answer. - Practical DevOps: Ran locally (and via ngrok), managed ports/environment variables, and fixed Node/PNPM version issues. - Resilience: Added fallbacks for partial parses, timeouts, and schema checks so the demo never “hard fails.” 🤖 Technology I touched: - Inkeep (agent + graph + MCP), FastMCP, OpenAI, Python (FastAPI-style patterns), Node/PNPM (dashboard), and data-normalization pipelines (pluggable for OCR/ADE + indexing). 🚀 If you want to try BudgetIQ on your invoices or swap ideas on agent tooling, DM me. Drop a comment below if you have resources for me to learn more as I continue on my journey as a data scientist! 🚀 #HackWithBay #AI #AgenticAI #MCP #LLM #Procurement #FinOps #RAG #OpenAI

    • No alternative text description for this image
    • No alternative text description for this image
  • With OpenAI launching AgentKit, our very own Gaurav Varma undertook a deep dive into the platform to comapare it with n8n. Key takeways: 1) AgentKit's is primarely built for workflows, not AI Agents 2) AgentKit excels at creating polished chat interfaces 3) So unike n8n, which has less developed chat UI, it struggles to provide autonomous agent routing and model 4) Inkeep combines the best of both: superior UI customization with truly autonomous agent routing We also we compare its architecture, developer experience, and UI capabilities against n8n and Inkeep to help developers choose the right framework. More here -> https://lnkd.in/dp5xu45n

  • Inkeep reposted this

    View profile for Omar Nasser

    Insights & AI Agents @ Inkeep

    With OpenAI introducing AgentKit, we felt compelled to help newcomers understand key concepts between 'Workflows', 'Agents' & 'Multi-Agents'. 1) Workflows follow **predetermined** paths -- meaning that they built before to get work done 2) Agents, on the other hand, are autonomous assisstants reason dynamically to decide how to get work done It's like the difference between a train (workflows) and a Waymo (agents). One runs on tracks, the other figures out the best route. OpenAI’s new AgentKit seems (for now) closer to the train category — structured workflows rather than fully autonomous agents. More here -> https://lnkd.in/g3yXKFVU

    • No alternative text description for this image
  • Builders, assemble. The 'Financial Agents Hackathon' is happening tomorrow, Oct 3rd, at Microsoft in Mountain View. We're teaming up with LandingAI, Pathway, Devnovate, Lovable, APARAVI, Flexprice, and JUSPAY to host 200+ builders for an intense day of coding. The goal: ship a powerful financial AI agent in under 8 hours. 𝗪𝗵𝗮𝘁'𝘀 𝗼𝗻 𝘁𝗵𝗲 𝗹𝗶𝗻𝗲? - Over $10,000 in cash and prizes. - A chance to demo your winning project live on stage. 𝗬𝗼𝘂𝗿 𝗧𝗼𝗼𝗹𝗸𝗶𝘁: The Inkeep Agent SDK is the fastest way to ship a full-stack AI agent. Build with TypeScript or our no-code editor, visualize your workflow, and deploy instantly. 𝗙𝗶𝗻𝗮𝗹 𝗗𝗲𝘁𝗮𝗶𝗹𝘀: - When: Doors open at 8:30 AM tomorrow, Friday, Oct 3. - Where: Microsoft, Mountain View. Let's build the future. See you there! #HackwithBay #AIHackathon #FinTech #BayAreaTech #Microsoft #Pathway #LandingAI #Devnovate #Innovation #Developers

  • Context rot is the silent killer of AI agents. As context windows grow, model accuracy actually decreases. The shift from crafting perfect prompts to managing an LLM's 'attention budget' is changing how we build AI agents. Key insight: context is a finite resource with diminishing returns. More here -> https://lnkd.in/dn2i6xts

  • Inkeep reposted this

    💡If your startup is not using Inkeep you should sign up today. It is a game changer. Two years ago Nixtla got early access to their offering and we are a very happy customer. 🤖 The Inkeep bot, has answered tens of thousands of questions from our open source users across different channels like web and slack. It has been extremely cool to see firsthand how Nick G. and team have relentlessly shipped new features at a massive speed. I’m even more excited for what comes next. And of course: the website is fire 🔥.

    View profile for Nick G.

    Co-Founder @ Inkeep | MIT ~ AI Agents that get work done

    I spent over 100 hours on our new company website – and I think every founder should too. For me, it’s actually more about internal alignment than wow-ing potential customers. I treated it basically as our company playbook. So it should clearly answer: → What does your product do and for who? → What are their problems? → How does your product uniquely solve their problems? These are the same questions we answer in sales calls, our marketing materials, and even in our product roadmap. Translating that into our website forced me to be sharp with words and organize the best way to present ourselves. It’ll evolve as we evolve, so I treat it as a living document. So, instead of writing a formal sales/GTM “playbook” for our team, I made sure every graphic, text and detail on our landing page represented our story and mission. It’s the source of truth for the company and how we should speak about ourselves. I also think the brand identity on the webpage sets the tone for our culture and how we operate. I want Inkeep to be about: → accessibility over exclusivity → empowerment over replacement → delight over utilitarianism → attention to detail over being loud Those are my personal values and those that I think build trust, which is so important in the age of AI. Companies are looking for partners as much as they are solutions. Had a blast making this vision to life, thanks to Olivia Batraski and the BABCO team for bearing with an overly opinionated CEO.

  • In this blog, we dive into when RAG beats fine-tuning, how to implement it, and real-world applications. Key Takeaways ➡️RAG retrieves relevant context at query time to ground LLM responses in facts ➡️Use RAG when you need fresh, factual answers; use fine-tuning for tone and domain-specific behavior ➡️ Most production systems use hybrid: RAG for grounding + fine-tuning for style ➡️ RAG costs come from indexing, retrieval, and generation—caching dramatically reduces both cost and latency ➡️ Long-context models don't replace retrieval; RAG still provides targeting, governance, and citations https://lnkd.in/dUjTGwsg

Similar pages

Browse jobs

Funding