A methodical film based on observations and experiences given to the viewer, where the audience is respected (or at least) given the benefit of the doubt that they'll read the film's synopsis and anticipate what that might entail. Dealing with trauma, loss, grief, especially very personal can take a lifetime...but the director chose approximately 1.5 hours to convey that, and that of course involves talking. That can be problematic to be sure, but Tom Skerritt's fine performance shouldn't be overlooked.
In my opinion, the debate on the issues of good or bad film becomes negative in that an accented English speaker from a different background provides a contrast and comparison to supposedly rough, personal loss experienced by an older Caucasian man. The film provides a basic vista for viewers to hopefully better understand that however truly painful and agonizing person loss can be, immediate or a during a lifetime, can be far more challenging without certain privileges.
My faults for the film would be the less subtle and more obvious, rather stereotypical scripting of the Cuban caretaker for the day. Many times they can reflect more on the script and direction, than the actual performer. If an ethnic character is written and directed to be stereotypical, almost always by someone not of that ethnicity, let alone the same gender, this is what you get.
I think it is has some good messages, but its delivered with problematic and what can be alienating "soap-boxing". Again, a product of the writing and direction, not the lack of importance of the subject matter.