Rachel is a self-help book writer who is promoting her new book "Me First" (or close to that). This movie is about her journey to realizing that Christmas is about giving to others. My first problem with this movie is that these two principles are absolutely contradictory and a self-help writer can't suddenly promote one theme when her book is about the other.
Another problem is Rachel herself. This woman is unsure of herself. For a self-help guru with at least two published books, she shows that she has almost no understanding of people. She can't see obvious things going on around her.
Finally the character Joy is nothing more than a prop. Joy herself seems confused at times.
If you can just accept all of the above without questioning, which is what you are supposed to do with Hallmark movies, you may enjoy this movie. The story has some interesting things in it including a little secret that needs to be revealed. There is a nice romance. And there are some heartwarming moments. I don't think I can be objective about the acting because some of the main characters were so self-contradictory which I think is more due to the story.