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Hawkins plays a volunteer helpline counselor who regularly offers a listening ear and emotional support for troubled souls. One day, she gets a call from a lonely old man who ever-so-gradually reveals what's bothering him (Jim Broadbent). As the call goes on, the clock on the wall ticks by, indicating the limited time she may have to avert whatever crisis he's phoned in to report.

As the suspense mounts, the conversation gets increasingly personal, suggesting the possibility that perhaps the Good Samaritan could also use some advice. The ending, while bittersweet, seemed a bit manipulative to me, but Hawkins' performance is worth the watch.

This is a really quite poignant glimpse at just how tough it can be when you are on the end of a phone trying to help someone in the depths of despair. Sally Hawkins is "Heather" who comes to volunteer one evening at a crisis helpline and receives a call from "Stan". The immediately recognisable sound of Jim Broadbent's emotional voice now tells her of his predicament, and pretty swiftly she is not only trying to console and comfort him, but also to try to glean some information about his identity so she can perhaps offer more practical help. She thinks she remembers a call he made before, you see - but he denies that. Hawkins offers a masterly understated performance here, gently feeling her way through a traumatic conversation that she - and we - sense might not end well. It's gently scored and effectively illustrates just how profoundly a sense of loneliness and pointlessness can affect even the most robust of people. It's well worth a watch this.

'THE PHONE CALL': Four Stars (Out of Five)

A 20 minute British short film; which was nominated for an Academy Award, for Best Live Action Short Film, at the upcoming 87th Academy Awards. It stars Sally Hawkins as the dedicated employee of a crisis hotline center, who receives a disturbing phone call from a suicidal caller. She desperately tries to save him. It was directed by Mat Kirkby and written by Kirkby and James Lucas. The short costars Edward Hogg and the voice of Jim Broadbent. I found it to be short (of course) but still effectively moving.

Hawkins plays Heather; a rather shy woman, who works as a helpline call center counselor. One day she receives a distressing call; from a man (Broadbent) who sounds extremely depressed. The caller also (eventually) tells her he's swallowed a large amount of pills. Heather tries her hardest to find out who he is, and where he's at, in order to save him.

The film is pretty depressing, and not for everyone, but I also found it to be really inspiring; it definitely takes the viewer through a lot of different emotions. It's also surprising how effectively suspenseful it is; I wasn't quite sure how it would turn out. Kirkby co-wrote a pretty insightful and moving script, and he does an even more impressive job bringing it to life. What's most impressive about the short is Hawkin's performance though; too bad they don't give out Oscars for acting in short films!

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A dramatic short on life's challenges and meaning where human interaction is what matters the most. In an atmosphere of quiet sadness a help center worker receives a call that would bring out her humanity and make her appreciate life more. Slow going and stereotypical the film nevertheless is worth the view and may leave a lingering impression that'll make one ruminate and brood on life itself.

A beautiful crafted short film about two lives dominated by fragility.

A young woman working at helpline call center.

A call.

A venerable man , depressed, regreting the loss of his wife, decides to end his life. Her effort to save him with all the energy. The dialogue defining, moment by moment, both characters. A simple story about change of a life , memories of past, last dialogue and regrets.

A strange scene and a profound inspired end , fair legacy of john. And profound admirable performance of Sally Hawkins.

A wise game of emotions and the gentle veil of melancholia. In short, just a pure gem , honest testimony about essential connections between people.