F*ck the Glass Ceiling: Start at the Top (and Stay There) as a Feminine Entrepreneur
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About this ebook
In this fascinating analysis of small to mid-market business ownership, author Mandy Cavanaugh exposes the gap between what big corporations say and what they do—preaching gender diversity even as they overlook what makes top feminine talent perform best.
For the last twenty-five years, Mandy has powered through the tough challenges of business ownership, growing companies into top-tier status within their industries. Now, she will teach you how to do the same.
Merging high-performance coaching models, MBA skills, and her own experience, Mandy shows you how to embrace your own Inspired Feminine Leadership.
Break through your feminine-ingrained barriers (like perfectionism) and do the unthinkable— (like enlisting masculine support)to play your best business game, create jobs, build wealth, and F*ck the Glass Ceiling.
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Book preview
F*ck the Glass Ceiling - Mandy Cavanaugh
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Copyright © 2021 Mandy Cavanaugh
All rights reserved.
ISBN: 978-1-5445-1737-7
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This book is dedicated to my mom,
Sharon L. Deats,
the IFL who made everything possible.
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Contents
Introduction
1. 170 Years Later, Feminism Fails
2. CEO-Ship as an Inspired Feminine Leader
3. Get Your Head in the Game
4. Play to Win
5. Set the Tone
6. Deal with Pressure
7. Enlist Masculine Support
8. Ten Losing Strategies
9. Stay True to Yourself
Conclusion
Acknowledgments
About the Author
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Introduction
Failure to Thrive
Tails.
With the flip of a coin, I decided what to study in graduate school.
Like most college graduates of the twentieth century, I came out of university with the enculturated belief that being a corporate employee under a solid brand with a clear path to advancement was the most honorable thing I could accomplish. Upon graduation, that notion landed me in a sales role for a well-known Fortune 100 consumer goods company.
From day one, I felt uncomfortable in my role. I couldn’t figure out the reporting I was supposed to do and didn’t want to ask my boss to explain it a third time. It wasn’t just the reporting that made me uncomfortable; I had an undiagnosed autoimmune condition that masked itself as depression. Two or three days per month, I’d skip going on my ninety-store route because I couldn’t get out of bed.
My actual sales results were outstanding—as I discovered only when my district manager shared them with me the day I resigned, six months into the job. This positive feedback being withheld from me turned out to be extremely pivotal in the very direction of my life. I was allergic to the feeling of failure, so I ran.
Upon consulting with my supportive soon-to-be husband and college sweetheart, we decided the best option for my future would be to go back to graduate school. But what to study? In keeping with the budding entrepreneur I would eventually become, I ran my decision through a rigorous cost-benefit analysis. In other words, I flipped a coin: heads, master of public administration; tails, master of science in healthcare administration.
So healthcare it was. And for a few extra classes, I decided to double down and earn an MBA.
Part of the requirement to earn the MS was a one-year residency, which found me working at a community hospital, where, after what I had studied for six years in college, I believed I could contribute. It quickly became evident, however, that the field of healthcare doesn’t reward innovation or creativity. The focus wasn’t on making people healthier; it was on getting heads in beds. And even the most talented of graduates were looking at a fifteen- to twenty-year-long path to being a hospital CEO in an industry where the executives work twice as hard for less compensation than they’d earn in a non-healthcare setting.
In true-to-form control-freak style, I lined up the timing of my first child’s birth to coincide with the last week of my residency and moved back to Houston two days after he was born. At the ripe old age of twenty-five, I had a family, three degrees, and an extraordinary amount of pent-up ambition.
The first four months of my son’s life were the most blissful I’d ever experienced. That is, until my favorite graduate-school professor interrupted that bliss by offering me a part-time role as the director of executive education in his consulting firm. When Dr. Dalston shared that he was collaborating with global thought leaders to train groups of hospital CEOs in the world’s largest for-profit system, it was a no-brainer. My first two careers hadn’t panned out, so I felt like I needed a win. Beyond being a profound boost to my résumé in the ultracompetitive world of healthcare administration—without having to run a hospital—it was a prestigious role that brought with it a certain amount of clout for whatever future role I might seek.
From the clarity of hindsight, the reality is that my drive to accomplish has been the biggest influence in my life decisions. Unfortunately for my son and me, back then, I wasn’t trained to make those choices based on my feelings.
Although every moment I’d spent with him since his birth found me in a state of ecstasy, my relentless pursuit of achievement was an equally opposing force. I didn’t feel free to openly share this strong internal conflict when I thought about having to choose between staying home and working. I was a child of the eighties—a time when it seemed every woman had to choose a side in the cultural battle between stay-at-home and career moms.
Despite not really wanting to take a job so soon, I heard the word yes
come out of my mouth while ignoring the shooting pain of sadness that ripped through my heart.
One by one, at a breakneck pace, I was checking all the boxes of success:
Education
Husband
House in the suburbs
Baby
Job
I was on a path instilled in me by family, professors, and society that was consistent with what a twenty-something-year-old should want to do.
My boss and I had an agreement that I’d only work three days a week, which at first seemed harmless enough. Then came the soul-wrenching routine of taking my tiny baby to a total stranger, placing his car seat on the floor next to five other infants at 6 a.m., and making the hour-long commute to downtown Houston. Every time I handed him off, I pretended his waterfall of massive tears was okay. When I returned to the seclusion of my car every morning, the tears rolled down my own face.
Three days per week quickly turned into four. While I tried to continue breastfeeding, it was awkward as hell to pump at my desk. It was summer in Texas, and each time I locked the door and took my lactation break (at my desk), I ended up covered in sweat and milk while wearing only the bottom half of my suit. I was literally a hot mess. My supply dried up within a month, dashing my hopes to nurse until he was a year old.
It was no surprise I turned out to be a mediocre employee. I was terrible at juggling the myriad of details coordinating events across different time zones—which ironically was the exact type of work I’d later recruit and train teams to perform in my company. No matter how much I loved the idea of planning conferences, this role just didn’t align with my strengths. My true calling was to lead conferences, which is an entire galaxy away from organizing them.
The tipping point came when a London hotel booked my boss into the same room as a female client, and I hadn’t caught it. Although my boss forgave me for this and another big mishap, I couldn’t forgive myself. I felt like a failure at fitting the corporate mold…again.
Then, in the course of a single weekend, everything changed.
Behind the Mask
F*ck you and the horse you rode in on?
I submitted.
I was at the front of the class, looking at a close-up of my face displayed on a large TV screen. The seminar leader had asked me to say what I saw in the image, which had been filmed earlier with an instruction to relax my face and let down my social mask.
One of my coworkers, an industrial psychologist and professional coach, had observed my inner turmoil and recommended I attend a weekend business workshop to experience a method for finding my true calling based on what lights me up.
One of the steps in that method was for the leader, along with the group, to take a reading of your face with zero facial expression on it. They also showed photos of babies’ faces so you could see what happens to our lights
as we get older. The feedback we received about signals captured in the images (as well as our breathing, etc.) helped reorganize one’s consciousness in a way that cannot be easily explained—but it still woke me up.
On its own, the idea that if you choose a career that brings joyful aliveness to your being, the money will follow was not so revolutionary. After all, it was the mid-nineties, and the personal development industry’s follow your bliss
movement was trending. But Sage University, the pioneers of this method, rocked my world with the experience of being observed with curiosity and without opinion. Their seminar curriculum centered around recognizing a participant’s energy level based on questions that confronted their innate genius, which, for most people, had been unobserved due to the suppression of natural powers of observation during childhood.
The most surprising, clearest feedback I received from my coaches was that, based on what caused me to light up the most, my true function was telling people what to do.
Seriously? At first, I was embarrassed. But as I looked around the room, the whole group was beaming with what looked like profound appreciation. My body took in a deeply relaxing, parasympathetic breath.
In that moment, I was awakened to a pearl of innate wisdom I’d been hiding from myself. I knew that if I allowed myself to embody this new information and let it unfold, it would play a pivotal role in my future.
You’re supposed to be your own boss. And everyone else’s as well,
the seminar leader informed me with a belly laugh.
What a relief! I can follow my function by leading people who want to be led. Maybe now I could learn to embrace that bossy little girl who lived inside me—the one who tried so hard to be friendly and fit in
while wanting to f*ck up the status quo wherever she went. Maybe I could show her to the door, let her out, and let her fully step into her purpose. Maybe she could be loved for who she really is.
Third Time’s a Charm
Even though I had just launched my second career, I immediately went home after the seminar and fervently shared with my husband how I wanted to start a business. Not tomorrow. Not someday. Now.
What I did next, and the speed at which I did it, I don’t necessarily recommend doing. The following Monday—much to the chagrin of my boss—I quit my job. (In case you’re seeing a pattern—yes, my decisiveness has proven to be a problem at times.)
But after that class, I was so inspired and fired up, and as I’d mentioned, I wasn’t exactly a genius at coordinating international seminars. The cherry on top of the new plan was that I’d no longer have to choose between having a career and being with my son. My new coaches had shown me how to see a business as a family system. (I took these instructions to heart, and I’m going to show you how I did it.)
Over the following weeks, I began talking to everyone who’d listen to me about my intent to be an entrepreneur. I decided to focus on real estate development and commercial property management because those were the industries I’d been the most curious about. These businesses also lined up with my desire for my new calling to be lucrative, because I highly value financial freedom. Knowing I couldn’t have my son driving around to appointments with me as a real estate agent, I had to find another specialty. Although I didn’t yet know what that path would be, I was led to the idea that I needed to seek out conversations with the most successful professionals I could find among friends and family.
One conversation led to another until I heard the Army was seeking companies to manage barracks at a nearby base. I called an Army friend and asked what he thought about me trying to start a company to win that business. And guess what?
In a moment of synchronicity, at the time of my phone call, this friend just happened to be seeking remote housing solutions for his troops.
He told me, I need someone to set up apartments with furniture, linens, pots, pans, and toothbrush holders in a few remote towns around the United States where barracks don’t exist. Do you think you’re qualified to do that?
Of course!
I exclaimed, knowing in my gut it was the absolute truth.
After some negotiation and collaboration, my husband and I formed a partnership in which I ran the company while he continued working at his job and handling our startup’s small amount of accounting in the evenings.
I cleared out my living and dining rooms, had a business phone line installed, and bought a desk, a laptop, and a fax machine. I put a twin-sized mattress on the floor for my son to play on and added a small jungle gym I’d bought at a garage sale.
After a steep learning curve, some humbling mistakes, maxing out every credit card we could get our hands on, and a lot of long days juggling my child, my client, suppliers, lawyers, CPAs, and the like—I had three projects in three states. I was having a blast. What I didn’t realize at that super-intense phase of the business launch was that in precisely the same week I’d started the business, I’d also become pregnant…with twins.
Of course, the news made me feel like I’d won the lottery, but looking back, I would have been completely justified to try to shut down the company. Fortunately for my future self, there was no going back. I was already under contract with the US government, in addition to courting two large defense contractors who were now expressing an interest in working with us. I didn’t realize it at the time, but creating point-of-no-return circumstances would become one of my signature CEO strategies.
When things kicked into high gear, I talked my mom into leaving her real estate firm to work with me. Then, after I gave birth to my daughters a month early, my husband took paternity leave from his employer. Weeks of nursing for literally twelve hours per day was motivation enough for me to steal him away from his employer. Besides helping change diapers all day and being the best daytime dad anyone could ask for, he held 49 percent ownership in the company, and we desperately needed his CFO and sales skills to keep the momentum. Besides, we had finally started turning a profit during the sixth month in business, and the company could now afford to pay us both. The rest is history, as they say.
Why I Wrote This
The information you hold in your hands isn’t meant to be a masterpiece—it’s designed to be a resource for you as a feminine figure who is doing one of the most courageous things you can do—starting and running your own company. My highest choice isn’t to win accolades but to alleviate suffering.
You might have guessed from the title of the book I’m not one to comply with societal norms. Still, why on earth would I write a book geared specifically toward feminine leaders? Isn’t focusing on gender politically incorrect? Isn’t it so last century? Trust me, the whole concept of feminine
leadership was the farthest thing from my mind during my first dozen years in business. Until, upon a request from the mentor and colleague who’d helped me pivot into my entrepreneurial life, I played the role of facilitator at Global Women’s Entrepreneurship Conferences in Spain and the United States.
It wasn’t until speaking in the front of these rooms full of women that I discovered the chasm that exists between ultracompetitive, classically trained female leaders (who can embody either masculine or feminine energy on demand but are also few and far between outside of corporate jobs) and the struggles that more inexperienced and/or strictly feminine entrepreneurs were having.
As a side gig to keep my coaching tools sharpened, I then trained entrepreneurs at a few other seminars, and they all illuminated the same challenges. Challenges such as confidence, conflict resolution, working closely with alpha men, building and leading teams, and juggling one’s personal life with owning a business. Most of them were starving for a perspective different from the classic masculine-modeled version of being at the top of an organization (or even being part of an organization, for many of them).
There was only one problem. The versions of leadership I had learned and embodied up to that point, which had been designed from