Go ahead and hit ‘record’ in the doctor’s office
Recording clinical encounters can be good for patients and their doctors, as long as a few commonsense guidelines are followed.
by Tim Lahey and Glyn Elwyn
Jul 10, 2017
3 minutes
The elderly woman’s right knee was bright red and twice its normal size. Her doctor explained that her prosthetic knee joint was infected and would have to be removed — antibiotics alone couldn’t cure her.
Her doctor (T.L.) began discussing treatment options, but the patient stopped him. “Do you mind if I record you?” she said, picking up her cellphone.
Surprised, the doctor leaned back in his chair.
This simple request can elicit starkly different reactions from patients and
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