EMBRACING A CULTURE OF CARE

There is a lot of talk about the mental wellbeing of employees in the workplace, but what, in your opinion, is the most effective thing an organisation can do to ensure its people are coping with all the upheaval in both the workplace and what they may be experiencing at home.  

The most important things you can do are to listen and show empathy. The last few years have been challenging in ways that most New Zealanders haven’t experienced before, and everyone is coping differently.  

It’s hard to implement policy that solves for every situation and need, and nothing replaces meaningful human connection – knowing that someone cares enough to tune into how you are doing and get alongside you to provide support.  

We’ve emphasised ‘connecting’ in our culture – starting a meeting by checking in and sharing a story – it’s amazing how these conversations can help people. 

Could you