Hello!
We have an outstanding payment from Moonshine Partners of 1266.54 EUR for the month of May, which was supposed to be paid out between June 15-25. The last time I was in contact with our Affiliate Manager was two weeks ago, and she mentioned that there were delays affecting other affiliates as well, but that payments had started to be sent out.
The problem is the lack of communication, which I find incredibly unprofessional. It has been two weeks without a response from my Affiliate Manager, despite my request for an update. Previous payments have never been an issue as they were always on time and processed smoothly. I understand that delays can happen and that everyone, including those processing the payments, are humans, but it's the poor communication that makes me question the whole situation.
I was wondering if @MissExposé might be able to assist with this matter
Best regards,
We have an outstanding payment from Moonshine Partners of 1266.54 EUR for the month of May, which was supposed to be paid out between June 15-25. The last time I was in contact with our Affiliate Manager was two weeks ago, and she mentioned that there were delays affecting other affiliates as well, but that payments had started to be sent out.
The problem is the lack of communication, which I find incredibly unprofessional. It has been two weeks without a response from my Affiliate Manager, despite my request for an update. Previous payments have never been an issue as they were always on time and processed smoothly. I understand that delays can happen and that everyone, including those processing the payments, are humans, but it's the poor communication that makes me question the whole situation.
I was wondering if @MissExposé might be able to assist with this matter
Best regards,