Water Issues
Aug. 2011
WI-1
Water Issues in Hawai‘i:
Public Attitudes in 2004 and 2010
Luisa F. Castro1, Robert L. Mahler2, Drew M. Brauer3, and Carl I. Evensen4
Water Quality Associate, CTAHR Department of Natural Resources and Environmental Management;
2
Soil and Environmental Sciences, University of Idaho; 3Environmental Science Program, University of Idaho;
4
Water Quality Coordinator, CTAHR Department of Natural Resources and Environmental Management
1
W
ater issues are critical everywhere, but they often
are more critical for islands, where fresh water
sources may be limited. It is important to have an understanding of drinking water issues from the consumer perspective. In this report, readers will learn about Hawai‘i
residents’ awareness of, attitudes about, and actions taken
concerning water quality. “Water quality” is a measure
of the suitability of water for a particular use, such as
drinking, recreation, agricultural irrigation, or protection
and maintenance of aquatic life.
In 2004, the University of Hawai‘i conducted a similar assessment for the purpose of understanding public
awareness, attitudes, and actions about water resource issues and to provide baseline data for future needs (Castro
2005). This 2010 follow-up survey expanded upon the
original drinking water issues raised by Hawai‘i residents
in the previous survey. This report may help members
of public service agencies to determine potential audiences and their educational needs and to better plan for
the future of their public service programs.
Summary
Drinking water, as an issue, has almost universal support among Hawai‘i residents. The results of a survey
conducted in 2010 found that almost all respondents
(99%) believe that clean drinking water is extremely
or very important. Based on this 2010 survey, over 72
percent of residents were satisied with their drinking
water; however, at least 14 percent indicated signiicant
dissatisfaction. Over 85 percent of surveyed residents
thought that their home drinking water was safe to drink.
Hawai‘i residents were more conident in 2010 about
water quantity than in 2004, when a similar survey was
conducted. More than half of the respondents believed
there was enough water in the area where they lived, less
than a third considered water quantity to be a problem,
and 12 percent of respondents were unsure.
Less than half of the respondents (47%) believed the
environment was receiving enough emphasis from the
Hawai‘i state government, 23 percent believed state
government was not doing enough, and 30 percent were
unsure.
The majority of respondents indicated that they presently conserve water by engaging in behaviors that might
improve the environment.
Introduction
Drinking water and human health is one of seven priority
extension programming areas of the National Integrated
Water Quality Program, funded by the United States
Department of Agriculture–National Institute of Food
and Agriculture (USDA-NIFA). In fact, water resources
faculty at land grant institutions are currently developing a set of modules for the online eXtension resource
that will provide signiicant drinking water outreach
to the American public. Consequently, it is important
for extension professionals to have an understanding of
drinking water issues from the consumer perspective.
The Hawai‘i Regional Water Quality Program (RWQP),
in conjunction with the USDA-NIFA Southwest States
and Paciic Islands Regional Water Quality Program,
conducted a survey of water issues in Hawai‘i in 2010.
Published by the College of Tropical Agriculture and Human Resources (CTAHR) and issued in furtherance of Cooperative Extension work, Acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture, under the Director/Dean, Cooperative Extension Service/CTAHR, University of Hawai‘i at Mānoa, Honolulu, Hawai‘i 96822.
Copyright 2011, University of Hawai‘i. For reproduction and use permission, contact the CTAHR Ofice of Communication Services, ocs@ctahr.hawaii.edu, 808-956-7036. The university is
an equal opportunity/afirmative action institution providing programs and services to the people of Hawai‘i without regard to race, sex, gender identity and expression, age, religion, color,
national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, or status as a covered veteran. Find CTAHR publications at www.ctahr.hawaii.edu/freepubs.
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
The purpose of this research was to help the Hawai‘i
RWQP with their understanding of the public’s awareness
of, attitudes about, and actions taken concerning water
quality in order to build effective educational programs.
This survey was designed, in part, to measure change
in responses to questions included in the original 2004
Hawai‘i survey and to address additional issues. The
survey questions were divided into three main categories: (1) how the participant felt about the environment,
(2) what the participant thought about various drinking
water issues, and (3) the participant’s perceptions about
protecting and preserving water resources. In addition,
the following demographic information was collected
from survey respondents: age, gender, community size,
community type, formal education level, island of residence, and length of time lived in Hawai‘i.
Research objectives
The primary objectives of the research were to measure
attitudes and perceptions among the general public about
water issues, to benchmark water conservation behavior,
and to evaluate the potential effectiveness of communicating about water issues using different media. A secondary objective was to measure change in responses to
questions included in the original 2004 Hawai‘i survey.
Research method
Survey
A 57-question survey was designed in 2009, based on
a model developed in the Paciic Northwest in 2002, to
assess public attitudes about water issues in Hawai‘i and
to compare results from a similar survey conducted in
2004. Based on Agricultural Experiment Station statistical advice, a target of 480 residents of Hawai‘i was
set as the sample size so that the sample had statistical
reliability at the 95-percent conidence level. Random
residential addresses were obtained from a professional
social sciences survey company (SSI, Norwich, CT).
In 2010, the survey was sent to 525 Hawai‘i residents;
however, 45 were returned by the post ofice as being
undeliverable. Consequently, the actual sample population was the target of 480. The survey process was designed to have a completed survey return rate in excess
of 50 percent. If more than 240 surveys were returned
completed, sampling error could be assumed to be less
than 5 percent (Dillman 2000, Salant and Dillman 1994).
2
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Three mailings over a period of two months were used
to achieve this return rate (Mahler et al. 2004).
Analysis
Survey answers were coded and entered into a Microsoft
Excel spreadsheet. Missing data were excluded from
the analysis. The data were analyzed at two levels using
SAS (SAS 2004). The irst level of analysis generated
frequencies, while the second level evaluated the impacts
of demographic factors. Signiicance (P<0.05) to demographic factors was tested using a chi-square distribution
(Babbie 1983).
Where appropriate, answers to identical survey questions in the 2004 and 2010 surveys were compared. In
these comparisons, answers that varied by four percent
or less were considered statistically similar.
Bias
The survey estimates are subject to sampling errors and
probably other systematic errors and biases. For example,
non-respondents may have been generally less concerned
about the environment, and this may have introduced a
bias into the results.
Survey demographics
The water issues survey achieved a return rate of 54
percent (258 completed and returned out of 480 surveys),
signiicantly more than the average. Seventy percent of
the survey respondents were male. Forty percent lived
in communities of more than 100,000 people, while 14
percent lived in towns of less than 7,000 people. Almost
half of respondents had lived in Hawai‘i all of their lives,
and 39 percent had lived in Hawai‘i for at least 10 years.
Generally, the percentages of respondents falling into
an age category increased with increasing age; nearly
60 percent were over age 60, while a third were over 70.
Almost all (96%) of survey respondents were high school
graduates or greater, with half claiming at least one college degree. Most (69%) of surveys were completed by
O‘ahu residents, followed by Hawai‘i island (15%), Maui
(11%), Kaua‘i (4%), and Moloka‘i (1%).
Demographic responses, not including gender and
age, were consistent with U.S. Census data from 2000
(US-DOC 2002). Because of this, when considered with
the low sampling error, respondents to this survey should
be considered relective of the residents of Hawai‘i. It
should be noted that approximately half of the surveys
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
were addressed to female residents, but males responded
at a much higher rate. This same observation has been
made in the other 41 states where similar surveys have
been conducted (Brauer, submitted).
WI-1 — Aug. 2011
Table 1. How important is each of the following water
issues to you? (% of responses ranked “important” or
“very important”).
Important/
very important
Summaries of responses to survey questions
Water issue
Clean water and other environmental issues
Clean drinking water
99
Clean beaches
97
Clean groundwater
95
Clean rivers and streams
94
Clean marine water
93
Clean bays and estuaries
93
Clean water for near-shore ishing
90
Water for agriculture
86
Water for tourism
83
Water for aquatic habitat
82
Water for municipal use
78
Water for recreation
76
Water for commerce/industry/power
generation
75
Water for household landscapes
59
Survey respondents rated the importance of 14 water issues (Table 1). They were asked to rate each water issue as
“not important,” “somewhat important,” “important,” or
“very important,” with the option of having “no opinion.”
When the “important” and “very important” responses
were combined, 99 percent of respondents indicated
clean drinking water was the most important among
the 14 issues included. Over 90 percent considered clean
drinking water, clean beaches, clean groundwater, clean
rivers and streams, clean marine waters, and clean bays
and estuaries as water issues having high priority. The
survey indings are in line with the national trend placing
attitudes toward threats to water safety and quality over
other environmental issues (Jones 2010). In a 2010 Gallup
poll on environmental issues, the top four concerns all
dealt with water, with Americans worrying most about
drinking-water pollution (Jones 2010).
Over two thirds of Hawai‘i residents in 2010 indicated
that water for agriculture, tourism, aquatic habitat, municipal use, recreation, and commerce were high-priority
items. Eighty-six percent of the respondents indicated
that having enough water for agriculture was a high
priority. Slightly less than 60 percent of the people who
completed the survey considered water for household
landscapes a high-priority issue.
Survey response data for identically worded questions
from 2010 were compared to those obtained in 2004 (Table
2). The highest-priority issue, clean drinking water, had
actually risen by one percent. Using the value of 4 percent
as a statistically signiicant level of change between the
2004 and 2010 surveys, water for commerce and industry
and water for recreation had become more important to
the public in the state. Conversely, groundwater and water
for aquatic organisms had become less important in the
six years since the previous survey was conducted.
Added to the water-attitude portion of the 2010 survey were 13 new questions in which respondents were
asked to rank the importance of protecting various
water resources (Table 3). When the “important” and
“very important” responses were combined, a majority
Table 2. The percentage of Hawai‘i respondents rating
speciic water resource issues as important or very
important in regional surveys conducted in 2004 and
2010 (% of responses).
Parameter
Clean drinking water
2004
2010
Change
98
99
+1
Clean groundwater
97
95
–2
Water for agriculture
83
86
+3
Water for aquatic
organisms
83
82
–1
Water for commerce/
industry
66
75
+9
Water for recreation
56
76
+20
of respondents in 2010 considered building new water
storage structures (dams, reservoirs) as having high priority (91%). Over 80 percent of respondents considered the
following water issues as important or very important:
improving wastewater treatment, residential water conservation, preserving agricultural land and open space,
3
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 3. How important are the following actions in protecting our water resources? (% of responses that ranked
the issue “important” or “very important”).
Issue
Important or very important
Building new water storage structures (dams, reservoirs)
91
Improving wastewater treatment
88
Residential water conservation
86
Preserving agricultural land and open space
82
Better management of recreational activities
81
Preserving and restoring buffer zones and wetlands
80
Better management of shoreline access to prevent erosion
80
Treating stormwater runoff
78
Educating county (municipal) oficials
76
Improving water quality monitoring to detect pollution
71
Improving agricultural practices
71
Making water quality and quantity data available to public
70
Improving home and garden practices
67
Table 4. The effect of island of residence on perceived importance of building new water storage structures
(% of responses).*
Island
Not important
Somewhat
No opinion
Important
Very important
O‘ahu
2
6
24
34
34
Hawai‘i
0
11
30
32
27
Maui
0
0
0
38
62
Kaua‘i
0
13
25
62
0
Moloka‘i
0
33
33
33
0
*Note: In this and following tables where percentages of total responses are given, values may not add up to 100 due to
rounding.
better management of recreational activities, preserving and restoring buffer zones and wetlands, and better
management of shoreline access to prevent erosion.
The demographic factors of community size, age,
gender, education level, and length of residence in the
state did not inluence answers to most of the water issues; however, island residence did signiicantly affect
one issue (Table 4). Based on the survey reported here,
100 percent of Maui respondents felt building new water
storage structures was a high priority, as did a majority
of respondents on O‘ahu, Kaua‘i, and Hawai‘i island,
4
while Moloka‘i respondents felt the issue was of less
importance. On Maui, Mayor Alan Arakawa has targeted
$44 million for water infrastructure projects in his 2012
budget proposal, including lume rehabilitation, distribution line improvements, and water source development,
according to a MauiNews article that appeared in April
2011 (Loomis 2011).
Drinking water
Seven survey questions about drinking water were used
to evaluate the following:
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
(1) primary source of drinking water
(2) use of in-home water treatment devices
(3) perception of home drinking water safety
(4) perception of home drinking water satisfaction
(5) common problems with home drinking water
(6) use and perceptions of bottled water
(7) frequency of home drinking water testing.
Eighty-four percent of survey respondents identiied
public water sources (county, city, or municipal) as their
primary drinking water source. Another 12 percent
indicated that bottled water was their primary source
of drinking water. Only 2.4 percent of respondents used
private supplies (catchment, ponds, streams), while three
respondents did not know their source of drinking water.
The demographic factor of island of residence did have
an impact on the primary source of drinking water in
Hawai‘i (Table 5). While most of the respondents on all
islands rely on public water supplies for drinking water,
some island-to-island differences are apparent. First, on
the two least populated of the islands evaluated, Kaua‘i
and Moloka‘i, 100 percent of the respondents rely on
public supplies as drinking water sources. Second, private water supplies provided drinking water only on the
island of Hawai‘i, and then for only 14 percent of the
respondents to this survey. The large rural population on
this island with individual rainwater catchment systems,
wells, and ponds on private property accounts for this.
Third, bottled water is popular, or considered a necessity,
on some parts of the three most populated islands, O‘ahu,
Hawai‘i, and Maui. Maui residents are almost twice as
likely to use bottled water as are residents of the other
two most highly populated islands.
Drinking water safety and satisfaction
Over 85 percent of surveyed respondents thought that
their home drinking water is safe to drink. Island of
residence affected respondents’ perception of safe drinking water (Table 6). Survey respondents of the more
populated islands of Maui, Hawai‘i and O‘ahu were more
likely to think their drinking water was not safe to drink
than the smaller, less populated islands of Moloka‘i and
Kaua‘i. This observation explains the relatively high use
of bottled water on certain islands. In fact, Maui, with
the highest use of bottled water (20%), has the lowest
percentage of people that think that their home drinking
water is safe (68%).
Based on this 2010 survey, over 72 percent of survey respondents are satisied with their drinking water
WI-1 — Aug. 2011
Table 5. The impact of island of residence on primary
drinking water source (% of responses).
Island
Drinking water source
Public
Bottled
Private
Don’t
know
O‘ahu
88
12
0.5
2
Hawai‘i
75
11
14
0
Maui
80
20
0
0
Kaua‘i
100
0
0
0
Moloka‘i
100
0
0
0
Table 6. The effect of island of residence on identifying
home drinking water as safe (% of responses).
Island
Drinking water is safe
O‘ahu
88
Hawai‘i
82
Maui
68
Kaua‘i
100
Moloka‘i
100
Table 7. The effect of respondent age on the use of an
in-home water ilter to improve the quality of drinking
water (% of responses).
Age
Using home water ilter
Less than 30
34
30–39
50
40–49
59
50–59
47
60–69
70 or older
41
27%
quality; however, at least 14 percent indicate signiicant
dissatisfaction. Even though almost three quarters of
respondents were satisied with the quality of their
home drinking water, almost 40 percent have a home
water ilter (primarily on their kitchen sink), up by 12
percent since 2004. Another 7 percent of respondents
have a separate home water treatment system. The de5
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
Table 8. In your opinion, how do bottled and tap water
compare? (% of responses).
No difference
53
Bottled water tastes/smells better
27
WI-1 — Aug. 2011
Table 9. How important are the following characteristics
that you consider when you choose your drinking water?
(% of responses, excluding “no opinion”).
Importance
Very
Important
Somewhat
Not
65
29
4
0.5
Bottled water is of higher quality
17
Bottled water is safer
17
Tap water is safer
8
Smell
67
28
4
0.5
Tap water tastes/smells better
7
Appearance
66
29
3
1
Tap water is of higher quality
7
Convenience
47
42
6
2
Health
concerns
84
12
1
1
mographic factor of respondent age affected the use of
in-home water ilters (Table 7). Respondents less than 69
years old were most likely to have a home water ilter.
Conversely, the use of an in-home water ilter decreased
with increasing respondent age.
Taste
Table 10. Which, if any, of the following have you
experienced with the tap water in your home over the
past year? (% of responses).
Bottled water vs. tap water
No problems experienced
56
Over 38 percent of Hawai‘i residents indicated they
“sometimes” or “often” use bottled water for drinking
purposes. Conversely, 23 percent of respondents never
buy bottled water. People between the ages of 40 and 60
were more likely to use bottled water than respondents
less than 30 or more than 60 years old.
When asked to compare bottled water with tap water,
53 percent of respondents indicated no differences between them (Table 8). Proponents of both bottled water
and tap water cited safety, quality, and taste/smell considerations, although bottled water proponents outnumbered
tap water proponents.
The demographic factors of age, length of residence in
Hawai‘i, and island of residence had an effect on answers
to bottled water questions. Older respondents (60 or older)
were more likely to consider tap and bottled water to be
similar (63%) than residents younger than age 50 (23%).
This also explains why older residents are less likely to
use bottled water.
Respondents who have been Hawai‘i residents for less
than ive years were more likely (73%) to say that bottled
water either tasted or smelled better than long-time
Hawai‘i residents (25%). Island of residence also had an
effect on how people compared bottled and tap water for
drinking purposes. Respondents from the less populated
islands of Kaua‘i and Moloka‘i universally indicated there
was no difference between tap and bottled water. How-
Hard water / mineral deposits
25
Unpleasant taste
17
Sediment
10
Unpleasant smell
7
Rusty color
5
Other contaminants
3
6
ever, residents of other islands often indicated that bottled
water tastes and/or smells better than tap water—O‘ahu
(24%), Hawai‘i island (38.5%), and Maui (44%)—and this
dissatisfaction translated into signiicant use of bottled
water on these three islands, particularly on Maui.
Water testing and contaminants
Some survey respondents (11.5%) had actually had
their own drinking water tested. Because of the Safe
Drinking Water Act (SDWA), administered by the U.S.
Environmental Protection Agency, all drinking water
from public supply sources in Hawai‘i (>84% of the total drinking water supply) is tested regularly. When the
residents using bottled water (12%) are added to the 84
percent of tested water sources, 98.8 percent of drinking water in the state has been tested and contains safe
levels of microorganisms, inorganic chemicals, organic
chemicals, radionuclides, and suspended solids that are
regulated by the SDWA.
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 11. Comparison of 2004 and 2010 survey answers about in-home drinking water systems in Hawai‘i. (% of
responses).
2004
2010
Change
I have a water treatment system (water softener)
2
7
+5
I have a water ilter (sink)
28
40
+12
I purchase 5-gallon containers of drinking water
6
5
1
I often use bottled water for drinking purposes
40
38
2
I never buy bottled water
21
23
+2
I am satisied with my home drinking water supply
74
72
2
I am not satisied with my current drinking water
20
14
6
My drinking water is separate from my water supply system
4
5
+1
When asked about the importance of certain aspects of
their drinking water not regulated as primary standards,
over 90 percent of residents thought taste, smell, appearance, and convenience, in addition to health concerns,
were important or very important (Table 9).
When asked which characteristics respondents had
experienced with their home drinking water in the past
year, 56 percent observed no objectionable traits (Table
10). Of the characteristics cited, unpleasant taste and
hard water or mineral deposits were experienced most
often. Unpleasant taste was not impacted by demographics; however, age did have an impact on experiencing
hard water and/or mineral deposits. Here respondents
less than 60 years old were two to three times as likely
to be annoyed with hard water or mineral deposits than
residents younger than 60.
Comparison of 2004 and 2010 survey
responses
When comparing the response data for identically
worded questions from the 2010 survey to those obtained in 2004, numbers that differed by less than four
response points were considered statistically identical
(University of Idaho Experiment Station statistician, personal communication, 2008). In both years, most survey
respondents considered their home drinking water safe
to consume. Because the two values (2004, 89%; 2010,
85%) did not differ by a percentage change of more than
4, the drinking water safety responses are considered the
same for both years.
Table 12. In your opinion, what is the quality of surface
waters where you live? (% of responses).
Good or excellent
12
Good, and improving
12
Good, but deteriorating
20
Fair
21
Poor, but improving
5
Poor
12
No opinion / Don’t know
18
Only a portion of the drinking water questions contained in the 2010 survey was identical to questions in
the 2004 survey. However, questions posed about speciic home drinking water systems were identical, and
thus the answers could be compared over time (Table 11).
Using the 4 percent guideline for comparison, a majority
of answers about home drinking water systems did not
change between surveys. There are three differences,
however. First, the use of in-home water softeners increased from 2 to 7 percent. Second, the use of in-home
water ilters (primarily on the kitchen sink) increased
from 28 to 40 percent. Third, fewer people were dissatisied with their home drinking water in Hawai‘i in 2010
(20% vs. 14%). Based on the comparison of the 2004
and 2010 answers, the only signiicant change that had
taken place in six years is that the public became more
likely to have home treatment devices (softeners, ilters).
7
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
Table 13. In your opinion, what is the quality of ocean
waters off the coast of the Hawaiian Islands? (% of
responses).
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Table 14. Do you regard water quantity (having enough
water) as a water problem in the area where you live?
(% of responses).
21
Deinitely not
Good, and improving
12
Probably not
41
Good, but deteriorating
33
Don’t know
12
Fair
13
Probably
16
Poor, but improving
3
Deinitely yes
12
Good or excellent
Poor
3
No opinion/ don’t know
15
Protecting and preserving water resources
Most of Hawai‘i’s open water bodies have variable water
quality due to storm-water runoff. During dry weather,
most streams and estuaries have good water quality that
fully supports beneicial uses (like for drinking), but the
quality declines when storm-water runoff carries natural
and human-related pollutants into surface waters. Natural factors that may affect surface water quality include
geology, soils, vegetation, rainfall, ocean-water quality,
and air quality. Human-related factors associated with
urban and agricultural activities (from pesticides and
fertilizers) also may affect water quality (Oki 2003). Over
forty percent of survey respondents considered surface
water quality good or better (sum of “good or excellent,”
”good and improving,” and “good, but deteriorating” in
Table 12); however, there is some concern that the quality
of this resource is slipping. Almost thirty-eight percent
of respondents graded surface water quality as fair or
poor (sum of “fair,” “fair but improving,” and “poor”).
Eighteen percent either did not know or had no opinion,
suggesting that educational programs about surface water
are needed.
Because most Hawaiian streams reach the ocean, more
than 400 public beaches along nearly 300 miles of coastline can have their water quality affected after a storm.
A near-shore water monitoring program is administered
by the Clean Water Branch of the Hawai‘i Department of
Health, which warns people to stay out of the ocean and
streams when contamination of the water with pathogens
is observed after heavy rains.
When asked their opinion about the quality of ocean
waters off the coast of the islands, the majority of respon-
8
19
dents (66%) rated it good (sum of “good or excellent,”
“good and improving,” and “good, but deteriorating”
Table 13). Conversely, 19 percent of respondents graded
ocean water quality as fair or poor (sum of “fair,” “fair
but improving,” and “poor”). Almost 15 percent either
did not know or had no opinion. The higher positive
opinion rate may relect the decreased number of beach
closing and advisory days (2,352 days) in 2009 from
previous years (Dorfman 2010). According to the Natural Resources Defense Council’s annual survey of water
quality and public notiication at U.S. beaches, the major
factors contributing to the decrease in 2009 in Hawai‘i
appear to be decreased rainfall causing drought conditions and less storm-water runoff. In its annual Testing
the Waters report, NRDC ranked Hawai‘i fourth lowest
in the nation for the number of pollution-related beach
closures and advisories recorded in 2009 (Dorfman 2010).
Hawai‘i has 376 perennial streams, 457 groundwater
and surface water sources, and 150 water delivery systems to support a population of about 1,360,000. According to a U.S. Geological Service report, Estimated Use of
Water in the United States in 2005, 249 million gallons
of groundwater and 11.4 million gallons of surface water
are withdrawn on a daily basis for public use in Hawai‘i
(Kenney et al. 2009).
Residents were optimistic about having enough water
in the area where they live. Sixty percent of respondents
believed their area has enough water (sum of “probably
not” and “deinitely not”), while 28 percent believed their
area does not (sum of “probably” or “deinitely yes”) (Table
14). Twelve percent of respondents were unsure if there is
a water quantity problem in the area where they live.
The demographic factors of community size, formal
education level, and island of residence had an effect on
answers about water quantity. Respondents living in less
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 15. Effect of area population on perception of water quantity as a problem (% of responses).
Deinitely not
Probably not
Don’t know
Probably
Deinitely
> 100,000
18
45
12
23
1
25,000–100,000
21
41
14
11
13
7,000–25,000
19
35
9
21
16
3,500–7,000
29
38
10
5
19
< 3,500
22
22
0
0
56
Table 16. Effect of island of residence on perception of water quantity as a problem (% of responses).
Probably not
Don’t know
Probably
Deinitely
O‘ahu
Deinitely not
21
42
14
18
6
Hawai‘i
21
42
8
11
18
Maui
4
36
8
16
36
Kaua‘i
33
44
11
11
0
Moloka‘i
33
0
0
0
67
Table 17. Effect of education level on perception of
water quantity as a problem (% of responses; HS = high
school, SC = some college, CG = college graduate, AC =
advanced college).
< HS
HS
SC
CG
AC
Deinitely not
27
25
17
17
22
Probably not
9
19
41
43
55
Don’t know
46
19
15
7
3
Probably
18
9
14
24
16
Deinitely yes
0
28
14
9
5
Table 18. Respondents’ perception of water quantity as
a problem in 2004 and 2010 (% of responses).
2004
2010 Change
Change
Deinitely
22
12
–10
Probably
24
16
–8
Don’t know
8
12
+4
Probably not
24
40
+16
Deinitely not
27
19
–8
Table 19. The likelihood of your area suffering from a
prolonged drought is . . . (% of responses).
Increasing
41
Decreasing
0.5
Staying the same
41
No opinion
18
populated areas (<3,500 residents) were 46 times more
likely to consider water quantity to be a problem than
residents living in highly populated areas (>100,000
residents) (Table 15). Similarly, Moloka‘i residents were
more likely to consider water quantity a problem than
residents living on the more populated island of O‘ahu
(67% versus 24%, respectively) (Table 16).
Survey respondents with more formal education were
more likely to indicate that water quantity is not a problem (sum of “probably” or “deinitely not”) in the area
where they live: 58 percent for those with some college
or vocational training, 60 percent for college graduates,
and 77 percent for those with advanced college or other
professional degrees (Table 17).
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 20. Interaction between island of residence and respondent’s opinion about the likelihood of their area having
enough water resources to meet all of its needs 10 years from now (% of responses).
Likelihood of water adequacy
O‘ahu
Hawai‘i
Maui
Kaua‘i
High (likely enough water)
20
Medium
39
Low (likely not enough water)
No opinion
32
0
33
0
42
28
33
33
29
18
72
11
67
12
8
0
22
0
Table 21. Opinion on effect of climate change on future
rainfall (% of responses).
Yes, a signiicant increase in rainfall
6
Yes, a slight increase in rainfall
6
No, no change in rainfall
22
Yes, a slight decrease in rainfall
27
Yes, a signiicant decrease in rainfall
13
I don’t know
26
Comparing the survey response data for this identically worded question from 2010 to that obtained in 2004
showed a signiicant difference in respondent perceptions
about water quantity (Table 18). In 2010, 10 percent fewer
survey respondents thought water quantity was a problem
compared to respondents surveyed in 2004. Respondents
regarding water quantity as not a problem (sum of “probably not” and “deinitely not) increased by 8 percent.
Conversely, respondents regarding water quantity as a
problem (sum of “probably” and “deinitely”) decreased
by 18 percent.
Three additional water quantity questions were posed
in the 2010 survey. Respondents were asked about the
likelihood of their area suffering from a prolonged
drought (Table 19). At the time this survey was being
conducted, the entire state had been designated an agricultural disaster area by the federal government due to
drought conditions. Hawai‘i was suffering through an
unprecedented drought due to El Niño conditions that
had fueled wildires and destroyed crops from O‘ahu
to Hawai‘i island (Markus 2010). Forty-one percent of
respondents indicated that the likelihood of a prolonged
drought in their area was increasing, while another 41
percent thought it was staying the same.
10
Moloka‘i
Another water quantity question in the 2010 survey
asked respondents about the likelihood of their area
having enough water resources to meet all of its needs
10 years from now. Responses were 20 percent high
likelihood (enough water), 38 percent medium likelihood, 31 percent low likelihood (not enough water), and
10 percent no opinion. Once again, island of residence
made a difference, with the majority of Moloka‘i (67%)
and Maui (72%) respondents indicating that they felt they
were not likely to have enough water resources to meet
future demands (Table 20).
A topic related to water quantity came in the question of whether respondents thought that the amount of
rainfall in their area would change as a result of climate
change. A 2010 Gallup update on Americans’ attitudes
toward the environment showed a public that, over the
previous two years, had become less worried about the
threat of global warming and less convinced that its effects are already happening (Jones 2010). Interestingly,
Hawai‘i residents responded that rainfall would change
in their area, with 40 percent believing there would be a
decrease (sum of slight decrease and signiicant decrease)
as a result of climate change (Table 21). Twenty-two percent of respondents do not think any change in rainfall
will occur as a result of climate change while 12 percent
believe there will be an increase in rainfall.
In general, participants did not claim to be very aware
about any one issue when given a list of factors that affect
surface water and groundwater quality (Table 22).
Over 40 percent of respondents indicated they did not
know if 11 out of 12 given pollutants affect the water
quality in their area (Table 22). The high levels of uncertainty suggest that educational programming about
surface and groundwater pollution is needed. Forty percent of respondents indicated they “know” or “suspect”
that pesticides affect their water quality. According to
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 22. Do you know of or suspect that any of the following conditions affect surface water or groundwater quality
in your area? (% of responses).
It is NOT a problem
Pollutant
Know
Suspect
Pathogens
9
18
Fertilizers/nitrates
6
15
Fertilizer/phosphates
7
15
Heavy metals (lead, arsenic, mercury)
9
Minerals (iron, manganese, calcium)
7
Pesticides
It IS a problem
Don’t know
Suspect
Know
49
17
8
43
30
5
45
29
5
16
56
15
4
18
55
14
5
6
15
40
33
8
Salinity (water too salty)
19
23
49
7
3
Pharmaceuticals (antibiotics, personal
care products)
9
25
55
10
2
Petroleum products
10
20
53
13
4
Algae
9
15
53
18
5
Product and waste water from mining
24
20
50
4
2
Septic systems
11
18
50
15
6
the Hawai‘i Department of Health’s latest water assessment data, the causes of impairment to Hawai‘i’s rivers
and streams, bays and estuaries, and coastal shoreline
are turbidity, nutrients, ammonia, pathogens, and algal
growth (Hawai‘i Department of Health 2008). Pesticides
are not one of the top causes of impairment to the state’s
water bodies.
Given an option to choose three (from a list of 12)
sources most responsible for existing pollution problems
in rivers, water bodies, and coastlines in Hawai‘i, more
than half (55%) of respondents indicated storm-water
runoff among their choices (Table 23). Erosion from
roads and/or construction was identiied by 38 percent
of respondents as responsible for pollution, while only
5 percent indicated outdoor recreation as responsible.
A watershed is an area of land that drains into a body
of water such as a stream, lake, or river. There are 551
watersheds in the state; everyone lives, works, and plays
in a watershed. In old Hawai‘i, ahupua‘a was the common
land subdivision. It consisted most frequently of a slice of
an island that went from the peak of a ridge or volcano
summit to the shore, often following the boundary of a
stream drainage. When asked if they know what a watershed (ahupua‘a) is, 70 percent of the participants answered
“yes,” while 30 percent answered “no” (Table 24).
Table 23. Which of the following are most responsible
for the existing pollution problems in rivers and lakes in
your state? (Select three) (% of responses).
Storm-water runoff
55
Erosion from roads and/or construction, repair
38
Wastewater treatment plants
30
Agriculture, crops
30
Industry
26
Septic systems
24
New suburban development
19
Agriculture, animals
18
Runoff from home landscapes
18
Landills
11
Military bases
8
Outdoor recreation
5
Comparing the survey response data for this question
from 2010 to that obtained in 2004 points to a difference
in respondents’ knowledge. In 2010, nine percent fewer
respondents knew what a “watershed” is. As the wording
of the two questions had changed by one word, perhaps
11
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
the term “ahupua‘a” was not known or understood by
some survey respondents, causing the decrease.
In 1978, the state’s Constitutional Convention identiied the state as having the “obligation to protect, control
and regulate the use of Hawai‘i’s water resources for the
beneit of its people,” thus making water available to all
users (Commission on Water Resources Management
2010). Regarding respondents’ opinions about how well
this obligation has been met in the communities where
survey participants reside, when “very well” and “moderately well” were combined, the state and counties
received less than half (46%) of the positive responses
(Table 25). The roles of individual citizens and the federal government were held in lower estimation; 27 and
36 percent, respectively, regarded them as doing well.
Many of the survey respondents were unsure how well
any one group was doing, pointing out an opportunity
for more educational programs by government and local
environmental groups.
Your environmental behavior
The survey asked participants whether or not they engage in behaviors that might improve water quantity
and quality (Table 26). Direct actions by citizens toward
protecting and improving water quality are important
because these actions indicate awareness of water quality issues, and responses indicate that citizens may place
Table 24. Do you know what a watershed (ahupua‘a) is?
(% of total responses).
2004
2010
Change
Yes
79
70
–9
No
23
30
+7
WI-1 — Aug. 2011
a high value on protecting water resources. Over half of
the survey respondents (58%) have changed how often
they water their yard, while half have also adopted new
technologies (such as using low-low faucets). These
reported actions are encouraging because they show
that a substantial portion of Hawai‘i residents desires to
protect water resources, and consequently, desires are
translating into actions. In fact, the Honolulu Board of
Water Supply raised rates in 2008 to compensate for
lower water sales they assumed partly stemmed from
low-low toilets and showers decreasing water consumption (Hao 2009).
In other responses, 29 percent of respondents indicated that they have changed how they use pesticides,
fertilizers, or other chemicals around their homes, and
29 percent have changed how their yard is landscaped.
Only 3 percent of respondents have pumped their septic systems. According to the Hawai‘i Department of
Health’s Clean Water Branch, 38 percent of Hawai‘i
residents are served by Individual Wastewater Systems,
which includes septic tanks and cesspools (HDOH
undated).
Island of residence, age, and gender all had an impact
on actions toward adopting new technologies. Residents
of Moloka‘i and Kaua‘i were most likely to adopt new
technologies like using low-low faucets (Table 27).
Conversely, residents of the more populated islands of
Maui, Hawai‘i and O‘ahu were less likely to adopt new
technologies. Women were more likely than men to adopt
a new technology (Table 28).
Age also inluenced responses regarding changes
in adopting new technology. Residents younger than
70 years were more likely to adopt new technology to
conserve water or preserve water quality (Table 29).
Respondents aged 70 years or more were least likely to
change their approach to adopting new technology.
Table 25. How well do you feel each one of these groups is fulilling their responsibility for protecting water resources
in your community? (% of responses).
Responsible agency
Very well
Moderately well
Don’t know
Somewhat poorly
Very poorly
Federal government
6
30
44
15
4
State government
10
37
30
17
6
County, city, or town
9
37
30
18
6
Individual citizens
3
24
42
27
4
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
Water activity participation
Research has shown that access to opportunities such
as becoming a member of an environmental group
helps citizens develop a greater sense of environmental
responsibility for their community and increases the
likelihood that they will engage in environmental and
conservation actions (Barr 2003). When asked about
participation in speciic activities, less than 15 percent
of respondents had participated in any of the activities
listed in the survey (Table 30).
The demographic factor of education level affected
respondent participation in (a) county, municipal, or
neighborhood meetings; (b) lake, river, or bay protection groups; and (c) volunteer water quality monitoring
(Table 31). Participation in these groups increased with
increasing education level. This is logical because it is
more likely that residents with more formal education
would have increased awareness of these activities and
groups and their importance and, therefore, are more
likely to participate in them. The increased afluence of
college graduates may also result in more discretional
time that can be devoted to volunteer activities.
Table 26. Have you or someone in your household
done any of the following in the last ive years as part
of an individual or community effort to conserve water
or preserve water quality? (Check all that apply) (% of
responses).
WI-1 — Aug. 2011
Learning opportunities
Determining preference for the types of learning opportunities will help extension personnel and water quality
educators determine the appropriate outreach activities
that maximize the effectiveness of delivery, time, and
monetary resources. Three quarters of the respondents
indicated that they had received water resources information by reading local newspapers (Table 32), by far
the most common learning opportunity compared to
the other 13 survey choices. Conversely, extension had
a lesser reach.
When the survey asked about three preferred water
resources learning opportunities in 2010, about half cited
reading printed fact sheets, bulletins, or brochures (Table
33). This preference for printed materials decreased
from 62 percent in 2004 to 52 percent in 2010. This is a
signiicant inding because most educators continue to
use printed materials.
Table 28. Adoption of water-conserving technologies, by
gender (% of responses).
Male
45
Female
55
Table 29. Adoption of water-conserving technologies, by age
(% of responses).
Changed how often you water your yard
58%
Less than 30
67
Adopted new technologies
50%
30–39
50
40–49
63
Changed your use of pesticides, fertilizers,
or other chemicals
29%
50–59
54
Changed the way your yard is landscaped
29%
60–69
60
Pumped your septic system
3%
70 or older
34
Table 27. Adoption of water-conserving technologies, by
island (% adopting).
Table 30. Have you participated in any of the following
activities? (positive responses, percent of total
responses).
Moloka‘i
100
Kaua‘i
89
County, municipal, or neighborhood meetings
14
Maui
59
Lake, river, bay, wetland, watershed protection groups
6
Hawai‘i
56
Master gardener program
5
O‘ahu
43
Volunteer water quality monitoring
4
13
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Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 31. The impact of education on the willingness of residents to participate in environmental activities (% of
responses).
County, municipal,
neighborhood meetings
Lake, river, or bay
protection groups
Volunteer water quality
monitoring
Less than or some high school
0
9
0
High school graduate
6
3
12
Some college or vocational training
11
1
0
College graduate
16
6
2
Advanced college or other prof. degree
24
13
8
Table 32. Water resource information sources reported
by respondents (% of responses).
Local newspapers
74
Public television
57
Environmental agencies
53
Environmental groups
51
Friends and family
48
Radio
48
Cable television
47
Network television
41
Major newspapers
37
Magazines
35
Internet
32
Universities
32
Schools (K–12)
25
Extension
13
The choice of newspapers and television as preferred
learning opportunities for water resources information
declined by 9 percent since 2004. As preferred learning opportunities, other declines compared to the 2004
survey were observed for viewing a display, watching a
video, visiting a website, and getting trained for a regular
volunteer activity. Taking part in a one-time volunteer
activity such as water monitoring or a streamside restoration event as a preferred learning opportunity suffered
14
the greatest decline (12%) compared to the 2004 survey.
On the other hand, respondents would take advantage
of opportunities to learn more about water issues by
attending a fair or festival, attending a short course or
workshop, and learning how to conduct a home, farm,
or workplace water practices assessment. Apparently,
the public is interested in water resource information
and is willing to spend time in some but not all learning
opportunity options that take place.
Conclusions and recommendations
Results from the 2010 survey indicated that water resource issues were as important in 2010 as they were
six years before. In fact, water-related issues, including
clean drinking water, clean beaches, clean groundwater,
clean rivers and streams, clean marine waters, and clean
bays and estuaries increased in importance to citizens
based on this survey.
This 2010 survey provided the Hawai‘i Regional Water
Quality Program with important information that will be
used to develop a strategy to meet water education needs
of residents of the state. Important indings included the
following:
• The survey respondents considered drinking water
the highest priority water issue.
• A majority of respondents considered building new
water-storage structures (dams, reservoirs) as having high priority, with all of the Maui respondents
indicating it as the most important action.
• Over 84 percent of respondents obtained their drinking water from public sources.
UH–CTAHR
Water Issues in Hawai‘i: Public Attitudes in 2004 and 2010
WI-1 — Aug. 2011
Table 33. Comparison of preferences for preferred water resources learning opportunities in 2004 and 2010
(% of responses).
2004
2010
Change
Read printed fact sheets, bulletins or brochures
62
52
–10
Read a newspaper article or series, or watch TV coverage
57
48
–9
Visit a website
39
36
–3
Attend a fair or festival
15
20
+5
Look at a demonstration or display
25
20
–5
Watch a video of information
22
16
–6
Learn how to conduct a home, farm, or workplace
water practices assessment
8
9
+1
Attend a short course or workshop
6
8
+2
Take part in a onetime volunteer activity
(i.e., water monitoring, streamside restoration, or education)
19
7
–12
Get trained for a regular volunteer position
(i.e., as a watershed steward or a water-quality monitor)
7
4
–3
Take a course for certiication or credit
4
3
–1
• 85 percent of respondents felt that their water was
safe to drink; Maui residents rated water safety the
lowest, at 68 percent.
• Over 72 percent of respondents were satisied with
their drinking water; however, 25 percent cited hard
water and 17 percent cited bad taste as problems.
• Based on the comparison of 2004 and 2010 answers
to identical survey questions, the only change in
home drinking water issues was that the public was
more likely to have home treatment devices (softeners, ilters) in 2010.
• Storm-water runoff was the pollutant source cited
as being the most problematic.
• Most respondents had taken at least one voluntary
action in the previous ive years to protect both the
quality and the quantity of their water.
Respondents overwhelmingly indicated that drinking
water was important, so programs addressing drinking
water should be well received. Effective programs will
have to take into account local scientiic data about
drinking water, in addition to perceptions found in the
survey, to effectively address educational needs. Based
on this survey, policy-makers can be assured that people
want this resource protected and that politicians need to
follow through regarding these wishes.
The 2010 survey instrument can be accessed at http://
ag.arizona.edu/region9wq/resources.html.
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Markus, B. 2010. Trouble in paradise: Hawaii waits
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Acknowledgments
This material is based upon work supported by the National Institute of Food and Agriculture, U.S. Department
of Agriculture, under Agreement No. 2009-51130-06048.
Special thanks are due Dr. Robert Mahler, University
of Idaho, who developed the prototype survey and its
methodology and spearheaded the entire survey project
for the National Water Program’s Western Region. Appreciation is also extended to the survey respondents who
took the time to provide the information summarized in
this report.