INFLUENCE OF PERSONALITY TRAITS ON
COMPULSIVE BUYING BEHAVIOR AMONG
UNDERGRADUATES IN UNIVERSITY OF IBADAN
Adegoke Olusegun Steve
Department of Psychology, University of Ibadan, Ibadan
Email: olusegunsteveadegoke@gmail.com
ABSTRACT
This study investigated the influence of personality traits on compulsive buying behavior
among undergraduates in University of Ibadan. The rationale for the study was premised
on the inconclusive findings on the link between personality traits and compulsive buying
among students.A cross-sectional survey research design was adopted using standardized
questionnaire for data collection. A random sample size of 198 undergraduates was used,
with a mean age of 24.38, SD=11.52, 96 males and 102 females. Four hypotheses were
tested using inferential statistics. Results indicate that personality traits jointly predicted
compulsive buying behavior among undergraduates {R=.669, R2 = .448, F = 45.432; p
<.05}. Further, agreeableness (β = .110; t = 1.196; p < .05), agreeableness (β = .206; t
= 3.438; p< .05), neuroticism (β = .343; t = 4.780; p < .05) and openness to experience
(β = .181; t = 7.100; p < .05) independently predicted compulsive buying behavior
among undergraduates. Income levels of students jointly predicted compulsive buying
behavior among undergraduates {R=.410, R2 = .168, F = 18.949; p <.05}. High level of
income had significant independent influence of 30.8% on compulsive buying among
undergraduates (β = .308; t = 5.297; p < .05). Gender had significant influence on
compulsive buying behavior among undergraduates t (196) = -3.401, p < .05); females
reported higher compulsive buying ( = 27.85) than their male counterparts ( =24.01).
Age had no significant influence on compulsive buying behavior among the
undergraduate students t (196) = 1.025, p < .05). Older students ( = 25.40) while
younger students ( = 23.96).It was concluded that personality traits are determinants of
compulsive buying behavior among undergraduates. Also, income level and gender had
significant influence on compulsive buying behavior among university students. The study
identified the implication and limitation of findings while recommended that, further
study should consider a longitudinal research design for advancement on the current
methodology. Hence, university authority, psychologists, and clinicians should make
effort towards cognitive restructuring among students to help reduce compulsive buying
behavior through psycho-educational interventions.
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INTRODUCTION
BACKGROUND TO THE STUDY
Compulsive Buying (CB) is „a consumer‟s tendency to be preoccupied with
buying that is revealed through repetitive buying and a lack of impulse control‟ (Ridgway
et al., 2008). Although Kraepelin (1915) and Bleuler (1976) described this phenomenon
many years ago, it was the study of Faber et al. (1987) which increased the interest in that
topic. For more than 20 years empirical studies have been conducted to increase our
knowledge about this maladaptive consumer behavior. The main focus of these studies
has been on identifying the antecedents and consequences of CB.
First of all, CB is viewed as a method of coping with life‟s challenges (Scherhorn,
1990), low self-esteem (d‟Astous et al., 1990; Hanley & Wilhelm, 1992; O‟Guinn &
Faber, 1989) and/or internal psychological tension (Valence et al., 1988). It is also seen
as a process whereby the consumer wants to escape from negative feelings, stress and
anxiety (Edwards, 1993; Ergin, 2010; O‟Guinn & Faber, 1989). Buying a product causes
release of the internal tension. At the same time however feelings of guilt and frustration
appear as the person could not control the inner drive to buy an unneeded product. The
consumer is caught in a vicious circle.
O‟Guinn and Faber (1989) argued that there is no single factor but it is a
combination of psychological, physiological, genetic, social and cultural factors that can
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explain the etiology of CB. This is confirmed in a large number of studies revealing
numerous factors differentiating compulsive from non-compulsive buyers. Among them:
„„excitement seeking‟ (DeSarbo & Edwards, rose , 2009), „obsessive thoughts‟ (Kwak et
al., 2004), „risk-taking tendencies‟ (Kwak et al., 2004), „narcissism‟ (Rose, 2007),
„external locus of control‟ (Watson, 2009), „self-control‟ (Sneath et al., 2009),
„depression‟ (Ergin, 2010; Sneath et al., 2009), „concern for store return (Joireman ,
2010) and „credit card abuse‟ (Faber & O‟Guinn, 1988).
CB has also been associated with specific early developmental experiences and
the family environment (DeSarbo & Edwards, 2012; Valence et al., 1988). Some
researchers argue that CB is an attempt to compensate for a distortion of autonomy
incurred in childhood (Scherhorn, 1990). It is believed that knowing the history of
consumer‟s early experiences helps to understand why some people are more prone to
develop this maladaptive consumer behavior.
From a lay man‟s perspective, compulsive buying can be referred to as
uncontrolled urge to buy products that may not be of much utility to the buyer. For some
adults, shopping is a leisure activity, a means of managing emotions or a way to establish
and express self-identity. Compulsive buying is a response to an uncontrollable drive or
desire to obtain, use or experience a feeling, substance or activity that leads an individual
to repetitively engage in a behavior that will ultimately cause harm to the individual
and/or to others. While compulsions are often excessive and ritualistic behaviors
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designed to alleviate tension, anxiety or discomfort aroused by obtrusive thoughts or
obsessions, compulsive behaviors are defined by the American Psychiatric Association
(1985) as „repetitive and seemingly purposeful behaviors that are performed according to
rules or in a stereotyped fashion.
Manifestations of compulsive buying behavior include purchasing behaviors that
cannot be controlled, are excessive, time consuming and patterned in nature. Although
compulsive buying can be associated with emotional attachment to objects, it is more
likely that the pleasure derived from the act of buying is the primary motivation.
Compulsive buying involves an inability to control the urge and leads to extreme
negative consequences (Ridgway et al, 2006).
According to Shoham and Brencic, 2003; compulsive buying is „a chronic repetitive
purchasing that becomes a primary response to negative events or feeling‟. It refers to
consumers‟ repetitive shopping, at times excessive which occur as a result of boredom,
tension or anxiety. Compulsive buying consist of 4 core features namely:
A general pre-disposition towards feelings of anxiety and low self-esteem that
appears to worsen directly before urges to shop.
Impulsive shopping episodes, typically accompanied by feelings of „elation‟ or
„intoxication‟.
Guilt and remorse following shopping episodes.
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A renewed impulse to shop, in part to escape feelings of low self-esteem, anxiety
and guilt that had been exacerbated during the shopping episodes. (O‟Quinn and
Faber, 1989).
In other words, a compulsive buyer feels an irresistible impulse to buy, loses control
over his /her buying behavior, and continues with excessive buying despite adverse
consequences in his/her personal, social or occupational life and financial debt.
The diagnostic criteria for compulsive buying by McElroy, et al (1994) states that:
A. Maladaptive preoccupation with buying or shopping, or maladaptive buying or
shopping impulses or behavior, is indicated by at least one of the following:
1. Frequent preoccupation with buying or impulses to buy that is/are experienced as
irresistible, intrusive, and / or senseless.
2. Frequent buying of more than can be afforded, frequent buying of items that are
not needed, or shopping for longer periods of time than intended.
B. The buying preoccupations, impulses or behaviors cause marked distress, are time
consuming, significantly interfere with social or occupational functioning, or result in
financial problems ( e.g. indebtedness or bankruptcy).
C. The excessive buying or shopping behavior does not occur exclusively during periods
of hypomania or mania.
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When individuals buy compulsively, they purchase excessive quantities of products that
they do not need and cannot afford (Hoyer and Maclnnis 2007). The characteristics of
compulsive buyers vary but they usually take greater pleasure in shopping and buying.
Compulsive buyers feel happy ( or powerful) while shopping, but these transitory
emotions are usually followed by letdown or guilt because the affected are distressed by
their activities and will often hide the evidences. They often make senseless and impulse
purchases, feel depressed after shopping and more often experience uncontrollable
buying binges.
Compulsive buying behavior is chronic for most, with few periods of remission.
Episodic urges usually lasting an hour in length and varying from hourly to daily to
weekly in occurrence were reported. Subjects also reported shopping frequently and not
limiting their trips to the mall exclusively for special holidays or birthdays. Rather, the
compulsive buyers reported having irresistible urges to buy, with unsuccessful attempts
to control themselves or their willpower.
Compulsive buying is inappropriate and clearly destructive to the lives of
individuals being affected (Kwak and Roushanzamir, 2004). Usually, compulsive buyers
feel the product „calling them‟, almost demanding them to purchase it. Compulsive
buyers feel low when they are not out shopping and crave for that special „high‟ that
comes from buying. Compulsive buying may produce some positive rewards temporarily,
but it leads to long term severe negative consequences.
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Since no single factor can explain the etiology of compulsive buying but rather a
combination of psychological, physiological, genetic, social and cultural factors, some
researchers have argued that compulsive buying is an attempt to compensate for a
distortion of autonomy incurred in childhood. It is believed that knowing the history of
consumers‟ early experiences help to understand why some people are more prone to
developing this maladaptive consumer behavior. Though no consensus about the
classification of compulsive buying as a mental disorder has been found, there is no
doubt that compulsive buying is a serious psychological problem which causes
significant impairments in financial, social and occupational areas of functioning of an
affected person.
As a result of the impact of globalization, the hierarchy of needs of individuals is
moving unnaturally, not exactly in the same order as Maslow predicted in the continuum
(natural). Product marketers now use persuasive advertisements to attract purchase, there
is easier access to malls and supermarkets, and shopping has become a symbol of status
as contrary to previous times when there was a stigma attached to it and it was considered
an indication of moral or spiritual decay.
Compulsive buying has been conceptualized as a chronic and repetitive
purchasing pattern which turns into a primary response to negative events or feelings that
provides short-term positive rewards but which ultimately carries harmful consequences.
The role of personality traits are considered very useful in predicting behavior. Also, one
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of the psychological variables documented in marketing literature to influence
consumers‟ buying behavior is personality (Blackwell, Miniard & Engel, 2007, Solomon,
2011).
„Personality‟ is „the set of psychological traits and mechanisms within the
individual that are organized and relatively enduring and that influence his or her
interactions with, and adaptations to, the intrapsychic, physical, and social environments‟
(Larsen & Buss, 2010, p. 4). For many years efforts in research on personality have been
focused on identifying the elemental personality traits. In 1934 Thurstone suggested that
there are five independent common factors underlying personality, a notion further
supported by Fiske (1949), Tupes & Christal (1961) and a host of other researchers (e.g.,
Costa & McCrae, 1985; John, 1999; Goldberg, 1992; Wiggins, 1996).
An Application of the Big Five Personality Model Five (Goldberg, 1992) consists
of five broad personality dimensions: Extraversion, Agreeableness, Conscientiousness,
Neuroticism (or Emotional Instability) and Intellect/Imagination (or Openness to
Experience). Extravert people are social, active and have a tendency to experience
positive emotions whereas individuals scoring high on Agreeableness are sympathetic,
trusting and cooperative. Conscientious people are wellorganized and scrupulous while
those scoring high on Intellect are open to new experiences, intellectually curious and
imaginative. The last dimension – Neuroticism represents a tendency to experience
psychological distress and emotional instability (Costa and McCrae, 1992).
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Since the Big Five has achieved the greatest degree of consensus of all trait
taxonomies (Larsen & Buss, 2010), it has been used to explain individual differences in a
large amount of research (e.g., Endler & Spear, 1998). Although the first attempts to
understand and predict consumer behavior through the use of personality variables have
yielded disappointing results (Kassarjian, 1971), there has recently been a growing
interest in personality influences in consumer research (e.g., Egan & Taylor, 2010; Lin,
2010; Mowen, 2000).
The first attempt to identify a link between personality and compulsive buying
behaviour was made by Mowen and Spears (1999). They employed Allport‟s hierarchical
approach where surface traits are explained by central traits which are predicted by
cardinal psychological traits. With regard to this approach the Five Factor Model of
personality will be used to explain compulsive buying behaviour.
Personality traits refer to the complex characteristics that distinguishes an
individual from another. Psychologists who try to explain the science of who we are
defined personality as individual differences in characteristic patterns of thinking, feeling
and behaving. A person‟s attitudes, tastes, preferences and values are indicative of his/her
personality. To understand the construct called personality and make use of the
knowledge to gain insight into how it affects consumer buying behavior, marketers,
scholars and researchers have relied on various models like the Neo-Freudian,
humanistic, psychoanalytic, trait theory, etc. Of these, the trait theory has been the
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primary basis of personality research due basically to its consistency and stability
(Dejong, 2008).
The Big Five personality traits, otherwise known as the five factor model (FFM),
that was made use of in this research refers to five broad dimensions used by some
psychologists to describe human personality. The five factors have been labeled:
Openness to experience
Conscientiousness
Extraversion
Agreeableness
Neuroticism
People who are open to experience are intellectually curious, imaginative, have
broad interests and have a better perception of reality. The Openness to experience trait
has typically been unrelated to shopping addiction (Mowen and Spears, 1999; Wang and
Yang, 2008; Andreessen et al.., 2013). Mikolajczak-Degrauwe et al .., 2012 suggested
that shopping reported a negative relationship by stating that shopping addicts are less
adventurous and less curious and put less emphasis on abstract thinking than their
counterparts.
Conscientiousness refers to discipline, precision and responsibility (Costa &
McCrae, 1992). People scoring high on conscientiousness are well organized and
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consider the consequences of their actions carefully and as such are unlikely to engage in
compulsive buying. In this case, conscientiousness appear to be a protective factor (Wang
and Yang, 2008; Andreessen et al.., 2013). People with low conscientiousness scores
appear to shop compulsively due to low ability to be structured and responsible.
Extraversion implies energy, positive emotions, assertiveness, sociability,
talkativeness and the tendency to seek stimulation in the company of others. High
extraversion is often perceived as attention-seeking and domineering. Low extraversion
causes a reserved, reflective personality which can be perceived as aloof or self-absorbed.
Extraversion has been positively associated with shopping addiction (Balabanis, 2002;
Thompson and Prendergast, 2015) suggested that extroverts may be using shopping to
uphold their social status and sustain their social attractiveness, such as buying a new
outfit and accessories for every occasion. This is true especially if someone is high on
extraversion.
Agreeableness refers to the tendency to be compassionate and cooperative rather
than suspicious and antagonistic towards others. It is also a measure of one‟s trusting and
helpful nature, and whether a person is generally well-tempered or not. High
agreeableness is often seen as naive or submissive whereas low agreeableness
personalities are often competitive or challenging people. The relationship between
agreeableness and shopping addiction appears to be more ambivalent. Some studies have
reported a positive relationship (Mikolajczak-Degrauwe et al.., 2012) while others have a
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negative one (Andreessen et al.., 2013). High degree of agreeableness may represent a
protective factor for developing shopping addiction (or addiction of any kind) as such,
individuals typically avoid conflicts and disharmony. At the same time, students high on
agreeableness trait may be more prone to fall for exploitative marketing techniques since
they can easily trust others.
Neuroticism is the tendency to experience unpleasant emotions, such as anger,
anxiety, depression and vulnerability easily. It also refers to the degree of emotional
stability and impulse control. Someone who is high on neuroticism is termed stable and
calm while someone who is low on neuroticism is termed unstable or insecure.
Neuroticism has also been consistently related to shopping addiction (Wang and Yang,
2008; Thompson and Prendergast, 2015). Neurotic individuals typically being anxious,
depressive and self-conscious may use shopping as a means of reducing their negative
emotional feelings. Therefore, this study focused on the influence of personality traits on
compulsive buying behaviors among undergraduates in University of Ibadan.
1.2 STATEMENT OF PROBLEM
Currently, compulsive buying (CB) is most often diagnosed as „Impulse Control
Disorder Not Otherwise Specified‟. Though no consensus about the classification of CB
as a mental disorder was yet found there is no doubt that CB is a serious psychological
problem which causes significant impairments in financial, legal, social and occupational
areas of functioning of an affected person.
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Therefore it is of major importance to investigate the nature of CB and its
antecedents in more detail. Knowing which variables significantly influence CB will help
clinicians and affected persons to understand what the „driving force‟ behind this
maladaptive behavior is and to address the potential source of the problem during the
therapy. Because of their stability, personality traits are considered very useful in
predicting behaviour. Although few studies were conducted in order to find the link
between CB and personality (eg., Mowen & Spears, 1999; Balabanis, 2001; Wang &
Yang, 2008), the inconsistent results prevent from drawing reliable conclusions.
The aim of the current study is to explore the causes of these inconsistencies and
to give an ultimate answer to the question whether Big Five personality traits differentiate
compulsive and non-compulsive buyers especially among undergraduate students in
higher institution. In an attempt to clarify the link between personality traits and
compulsive buying behavior as gap identified in the previous studies, a major question
emerged; what are the influences of personality traits on compulsive buying among
undergraduates in University of Ibadan?
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PURPOSE OF STUDY
The main purpose of this study is to investigate the influence of personality traits on
compulsive buying behavior among undergraduates in the University of Ibadan. Hence,
the specific objectives will include the following;
1. Examine the influence of personality traits (conscientiousness, agreeableness,
extraversion ,openness to experience and neuroticism on compulsive buying
behavior among undergraduates in University of Ibadan.
2. To determine the influence of income on compulsive buying behavior among
undergraduates in University of Ibadan.
3. To investigate the influence of gender and age on compulsive buying behavior
among undergraduates in University of Ibadan.
RELEVANCE OF STUDY
Research on marketing tools is indeed important to understand the determinants
of consumers‟ purchasing intention and buying behaviour as a whole. Through
this information, marketers and retailers could as well plan their resources to gain
the maximum profit. Thus, this study aim to investigate the determinants of
purchasing among university students in Nigeria which implies that the outcomes
of the study will fill in the gap in the literature regarding this study concepts
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globally and expand knowledge and perspectives on the psychological factors
affecting consumers‟ purchasing intention in real life situation
From the consumer perspective, this study will add to knowledge of consumer
psychology and advances methodological approach to understanding the effect of
prestige sensitivity, price consciousness and value consciousness on purchasing
intention while considering that theories have established the direct link between
intention and behaviour in the field of consumer psychology.
Additionally, the findings of the study will present better understanding and
information to marketers and suggest some rationale for international retailers to
develop different pricing perception strategies when expanding their business into
these cultures.
The present investigation is unique in its approach in studying the comparison of
the psychological characteristics of compulsive and non-compulsive buyers
among faculty of the social sciences undergraduates of the University of Ibadan.
The present investigation can be particularly helpful because university
undergraduates are the young adults of the country and they have the strongest
possibility of coming under the spell of this buying problem.
The importance of studying compulsive buying stems, in part from its nature as a
negative aspect of consumer behavior. Specifically, research on negative facets of
consumption is useful because it can potentially contribute to society‟s wellbeing,
an important criterion for usefulness of any research.
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More so, the present research aims at improving the understanding of compulsive
buying and consequently help in dealing with it in a better way and avert it from
overpowering the life of the faculty of the social sciences undergraduates of the
University of Ibadan.
Finally, this research is expected to provide an acceptable way of assessing and
measuring the problem associated with compulsive buying behavior. This will
also be a basis for further research in the area of individual behavior and attitude
and enable the researchers to further investigate the factors that predispose young
adults to compulsive buying behavior.
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LITERATURE REVIEW
This section presents a review of literature on the influence of personality traits on
compulsive buying behaviour among University of Ibadan undergraduate students. It
focuses on the theoretical framework and empirical reviews that are related to the study.
Stimulus-Response Model
Behaviour is primarily made in response to a change in environmental stimuli
(Mowen, 1995). Behavioural learning may be defined as a process in which experience
with the environment leads to a relative change in behaviour or the potential for a change
in behaviour. Because sales promotions are an element of the environment of the
consumers, these theories could be very useful in explaining how and why sales
promotions affect consumer behaviour. Researchers have identified three major
approaches to behavioural learning: classical conditioning, operant conditioning, and
vicarious learning (Mowen 1995). This last approach of learning, vicarious learning,
occurs when individuals observe the actions of others and model or imitate those actions.
New product adoption may be based in part on vicarious learning, but we do not believe
that this approach is applicable to the field of sales promotions. Therefore vicarious
learning will not be dealt with in detail. Classical and operant conditioning are dealt with
more in-depth in the next two subsections.
In classical conditioning, behaviour is influenced by a stimulus that occurs prior
to the behaviour and elicits it in a manner that has the appearance of being a reflex. In the
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process of classical conditioning, a neutral stimulus is paired with a stimulus that elicits a
response. Through a repetition of the pairing, the neutral stimulus takes on the ability to
elicit the response. Pavlov discovered the phenomenon when he was working with dogs.
The dogs had the messy propensity to begin salivating profusely (the response) each time
meat powder (the stimulus) was presented to them. The stimulus of meat powder
reflexively elicited the response of salivation. The reflexive response elicited by the
stimulus is called the unconditioned response; the stimulus that causes the unconditional
response is called the unconditioned stimulus. When classical conditioning occurs, a
previously neutral stimulus (called the conditional stimulus) is repeatedly paired with the
unconditioned stimulus. After a number of such pairings, the ability to elicit a response is
transferred to the conditioned stimulus. In the experiments of Pavlov, the presence of the
meat powder was preceded in time by the ringing of a bell. After a number of such
pairings, the mere ringing of the bell would elicit the conditioned response of salivation.
Consumer researchers have shown that (through advertising) products may
become conditioned stimuli and elicit a positive emotional response in consumers‟
increased attention (this phenomenon is called sign tracking). A premium or prize serves
as an unconditioned stimulus; it naturally elicits a response of excitement. By frequently
coupling the premium with a particular brand, the brand itself eventually becomes a
conditioned stimulus.
Special displays or feature advertising, even if not accompanied by a price
discount, can elicit strong sales effects. Since these activities are often associated with
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price discounts, which do naturally elicit a strong response, they become conditioned
stimuli. A display is like the ringing of Pavlov‟s bell: it automatically makes the
consumer salivate in anticipation of a sale. The idea of promotions serving as conditioned
or unconditioned stimuli has a certain logical appeal. One has only to observe consumers
in a local supermarket snatching up coffee from a special display to be struck by the
apparently automatic nature of the response.
Stimulus-Response-Organism Model
This theory deals with the inner cognitive processing of the consumer. Many of
those processes are about the consumers‟ perception of the environment (attribution,
price perception, perceived risk, and prospect theory). But processes related to the
translation of those perceptions into actual choices (attitude and consumer decisionmaking models) are therefore of the stimulus-response-organism type.an example of
stimulus response organism model is Attribution model.
Attribution theory describes how consumers explain the causes of events. These
explanations are called “attributions.” Attributions cause a change in attitude rather than a
change in behaviour. Attribution theory does not formally address the behavioural
consequences of a consumer‟s attributions. However, to the extent that attitudes are the
antecedents of behaviour, the theory is relevant. Suppose that brand X is promoted.
Questions could be: „why is brand X being promoted?‟ A possible attribution could be:
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„brand X is being promoted because they can‟t sell it at its regular price.‟ It‟s probably a
low-quality product‟, or brand X is being promoted because the store manager knows
brand X is very popular that it will bring in more customers into the store.‟ This example
illustrates that there can be more than one attribution associated with a certain event.
Three types of attribution theories can be distinguished that differ in the object of
attribution: self-perception (“why did I buy”), object-perception (“why is brand X on
promotion”), and person-perception (“why did the salesperson talk more about brand Y,
when brand X was on sale”).
According to the self-perception theory, individuals form their attitudes by trying
to be consistent with their past behavior. The key question individuals ask themselves is
whether the action they take is due to external causes (e.g., a promotion) or internal
causes (e.g., favorable brand attitude). For example, if strong external causes are present,
the individual invokes the “discounting principle,” whereby internal causes are
disregarded. As a result, brand attitude (e.g., the repeat purchase probability) does not
necessarily change.
TRAIT THEORY
The trait theory is an approach to studying human personality that identifies and
measures the degree to which certain personality traits (recurring patterns of thoughts and
behaviors) exist from individual to individual. In other words, this theory assumes
behavior is determined by relatively stable traits which are the fundamental units of one‟s
personality. Traits predispose one to act in a certain way, regardless of the situation. This
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means that traits should remain consistent across situations and overtime, but may vary
between individuals. There have been a number of approaches to trait theory. Examples
are: Gordon Allport 4000 traits, Raymond Cattell 16PF traits and Eysenck‟s personality
theory.
Over the years of study and research, many would argue that Allport‟s approach
was too inclusive, and Eysenck‟s far too simplified, but, psychologists would continue to
come upon similar, recurring theories and character traits, such that there are a handful
that have become commonly accepted. As a result, many psychologists have settled upon
five key personality traits. These five traits also known as the Big Five factors of
personality , according to many, make up the OCEAN of personality, as the acronym
goes, and are often considered to be the basic traits under which all other aspects of
personality
fall.
The
traits
are:
Openness,
Conscientiousness,
Extraversion,
Agreeableness, and Neuroticism.
Each of the 5 personality trait describes, relative to other people, the frequency or
intensity of a person‟s feelings, thoughts, or behaviors. Everyone possesses all 5 of these
traits to a greater or lesser degree. For example, two individuals could be described as
„agreeable‟ (agreeable people value getting along with others). But there could be
significant variation in the degree to which they are both agreeable. In other words, all 5
personality traits exist on a continuum rather than as attributes that a person does or does
not have.
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Openness to experience: refers to the dimension ranging from outgoing, liberal,
interested in new things and imaginative to reserved, conservative, traditional and
conforming. Like all of these five traits, people will fall somewhere on a continuum with
most falling somewhere in the middle.
By relating this trait to compulsive buying, we can say that people who are open to
experience are less likely to buy compulsively because they have a better perception of
reality. It is therefore assumed that they do not believe that the usage of some products
will make one to be socially desirable and they are not out to impress others unlike the
compulsive buyers. We can also assume that they know better than accumulation of
properties.
Conscientiousness: refers to the continuum ranging from organized, careful, and
determined to careless and weak willed. Those on the high end of this factor may be seen
as stoic, cold and methodical while those on the low end may be seen as gullible,
followers or may see the needs of others as always superceding their own.
With regards to compulsive buying, we can say that people who are high on
conscientiousness are less likely to engage in compulsive buying since it is an impulsive
act and people who are highly conscientious do not act impulsively, they would rather
consider the consequences of their actions carefully. Such people are more likely to
calculate the amount of money at their disposal and the important needs that are on
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ground to be met and would likely rethink before jumping at any product „calling‟ their
attention.
Extraversion: refers to preferring group activities, group sports, large gatherings, lots of
friends and acquaintances, loud music and social endeavors. Introversion on the other
hand refers to preferring more solitude, quiet music, small groups or individual sports. An
introvert would rather stay at home or engage in small group activity than attend a party
or large social gathering. It has been found out that while extroverts tend to get bored
more easily and become followers who seek out others to avoid this boredom, introverts
tend to become anxious more easily especially in larger groups and prefer the individual
activity to avoid this anxiety and as more of an individualist, may be seen as more of a
leader.
In relation to compulsive buying, extroverts are more likely to buy compulsively than
introverts because they are more impulsive and exhibit lower self control, the more
reason they go for any product that catches their attention. Their compulsive buying
behavior can also be linked to the fact that extroverts always want to fit in to social
gatherings and would therefore go for products like clothes, shoes and accessories that
would „blend‟ into these gatherings.
Agreeableness: represents the extremes of stubborn versus easy going, or suspicious
versus trusting. Those high on agreeableness are helpful, sympathetic to others and
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understanding. Those low on this trait are seen as argumentative, skeptical and strongwilled.
In relation to compulsive buying, it can be assumed that those high on agreeableness are
less likely to engage in compulsive buying. This is because agreeableness deals with
motives for maintaining positive relationship with people while compulsive buying is a
socially undesirable behavior that can prevent maintaining positive relationship with
others.
Neuroticism: refers to the dimension of emotional stability. Someone high on
neuroticism would exhibit an instability in his or her emotions, interactions and
relationships. They may have frequent and wide mood swings, be difficult to understand,
and become more upset over daily stressors and interactions. The person low on
neuroticism may be seen as reserved, calm and perhaps even unemotional.
With regards to compulsive buying, it can be assumed that people high on neuroticism
would be more of compulsive buyers. This is because individuals scoring high on
neuroticism tend to have low self esteem, high levels of anxiety and depression. Someone
who has a low self esteem can resort to shopping so as to boost the level of self esteem
because he/she feels that by moving with the tide and purchasing products anyhow, a
higher self esteem would be guaranteed. Also, when some people are depressed, they
may engage in „comfort shopping‟ not necessarily because they need what they are
24
purchasing but because they need something to reward themselves and mask over their
sadness.
Related Studies
Conscientious people are well organized and scrupulous while those scoring high
on Intellect are open to new experiences, intellectually curious and imaginative, research
has found that conscientiousness had no significant effect on compulsive buying behavior
(Larsen, 2010). The last dimension – Neuroticism represents a tendency to experience
psychological distress and emotional instability and it has significant influence on
conpulsive buying due to emotional instability (Costa and McCrae, 1992).
Since the Big Five has achieved the greatest degree of consensus of all trait taxonomies ,
it was reported that personality factors are strong predictors of compulsive buying
behavior among college students (Larsen & Buss, 2010), it has been used to explain
individual differences in a large amount of research (e.g., Endler & Spear, 1998).
Although the first attempts to understand and predict consumer behavior through the use
of personality variables have yielded disappointing results (Kassarjian, 1971), there has
recently been a growing interest in personality influences in consumer research (e.g.,
Egan & Taylor, 2010; Lin, 2010; Mowen, 2000).
There was significant a link between personality and compulsive buying
behaviour by Mowen and Spears (1999). They employed Allport‟s hierarchical approach
25
where surface traits are explained by central traits which are predicted by cardinal
psychological traits. With regard to this approach the Five Factor Model of personality
was used to explain materialism and the needs for arousal, which in turn predict
compulsive buying behaviour.
With respect to personality traits the results showed that low Conscientiousness,
high Agreeableness and low Stability predict compulsive buying directly. A similar
approach was applied in two studies by Mowen (2000) with impulsiveness and
compulsiveness as central traits. When data were analyzed excluding mediators from the
model, only two personality traits – Neuroticism and Agreeableness, appeared to be
significant predictors of compulsive buying.
Balabanis (2001) used the Five Factor Personality Model to explain compulsive
buying behaviour. The results indicated that Extraversion and Intellect, the two factors
which did not appear to directly influence compulsive buying in previous studies, were
found to be related to buying compulsiveness in lottery tickets and scratch-cards.
Extraversion was positively and Intellect negatively related to compulsive buying
behaviour. Surprisingly, in contradiction to the findings by Mowen and Spears (1999),
Balabanis (2001) found a negative correlation between Agreeableness and CB.
A few years later Wang and Yang (2008) published their paper on the influence of
personality and compulsive buying in an online shopping context. In accordance with the
findings of Mowen and Spears (1999), the researchers found Stability to be negatively
26
correlated with compulsiveness in buying. With regard to the other Big Five personality
traits no significant differences between compulsive and non-compulsive buyers were
found. It is important to notice that also Schlosser et al. (1994) and Mueller et al. (2010)
were interested in personality influences on CB. However since their studies were
conducted in clinical samples, their aim was not to compare compulsive with noncompulsive buyers in a general consumer population but to „assess the overall life-style
and problems of subjects already recognised as compulsive shoppers‟ (Schlosser et al.,
1994, p. 205) or „identify personality prototypes in treatment seeking patients with CB‟
(Mueller et al., 2010, p. 930).
Attempts have been made by researchers and investigators to classify customers
on the basis of their shopping pattern. According to Edwards (1993), the classification
can be along a compulsive buying continuum ranging across the categories namely:
normal, recreational, borderline, compulsive and addictive spenders in order of increasing
magnitude of compulsiveness in buying behavior. The normal (non-compulsive)
consumer is believed to shop and spend mainly out of necessity, the recreational buyer
occasionally uses shopping to relieve stress or to celebrate, and the compulsive and
addicted spenders mostly buy in order to relieve anxiety, with the addicted spender being
someone whose extreme buying behavior has created extreme dysfunctions in their daily
lives, like any other addiction might do. Someone spending pattern lies between
recreational and compulsive could be categorized as a borderline compulsive buyer who
stands a favorable chance of falling in the addictive category in the course of time.
27
Researchers have shown that most compulsive buyers fulfill the urge of buying by
purchasing apparel related products. Since most compulsive buyers buy apparel and
apparel related products, there is a strong affinity and attachment of compulsive buyers
with these products. It has also been noted that females had high levels of involvement
with apparel-products (Jalees, 2007).
Koran et al.. , 2006 stated that clinical compulsive buyers were more likely to
suffer from comorbid substance abuse, eating disorders, and other impulse control
disorders. Compulsive buying has potentially severe consequences for the individual
affected, others around him or her and the society at large. Compulsive buying have also
been found to have low self esteem. Depression, anxiety and low self esteem affect the
compulsive buyer and his or her personal relationships. For instance, compulsive buying
in the U.S has contributed to a record number of personal bankruptcy filings and credit
card debt (Roberts & Jones , 2001).
Personality is difficult to define given its vast and dynamic nature and there is no
single generally accepted definition of the concept (Pierre, Harthem, and Dwight 2011).
According to Arnold, Price and Zinkhan (2002), personality is the distinctive and
enduring pattern of thoughts, emotions, and behaviors that characterized each
individual‟s adaptation to the situation of his or her life.
Blythe (2008) defined
personality as the collection of individual characteristics that makes a person unique and
which control an individual‟s responses and relationship with the external environment.
28
Also, Kottler and Keller (2009) describes personality as a set of distinguishing human
psychological traits that lead to relatively consistent and enduring responses to
environmental stimuli.
Smith (2001) defined personality as consistent way of responding to the
environment in which a person lives. Solomon (2011) sees personality as a person‟s
unique psychological makeup and how it consistently influences the way a person
responds to his/her environment. Schiffman and Kanuk (2010) defined personality as the
inner psychological characteristics that both determine and reflect how a person responds
to his or her environment.
Researchers, analysts and authors have not agreed on the correlation between
personality and compulsive buying behavior. Agbonifoh et al.., (2007) noted that some
studies have found relationship between personality and product use while others have
not. Another review across numerous studies conducted by Kassarjin and Sheffets (in
Arnold, Price and Zinkhan, 2002) revealed that personality traits only explain about 10%
of the variation in consumers‟ purchase and product preference.
Mulyanegara, Tsarenko, and Anderson (2007) in their research work on the
relationship between the Big Five and brand personality found strong correlation between
personality traits and buying behavior. Specifically, they found out that consumers who
exhibit a conscientious personality demonstrate preferences towards „trusted‟ brands
while the extroverts are motivated by „sociable‟ brands. Male respondents who are
29
dominant on the neuroticism dimension prefer „trusted‟ brand while „trusted‟ brand is
preferred by females who are dominant on the conscientiousness dimension.
Tsao and Chang, (2010) reveals that the values and preferences of consumers are
reflected in their personality traits, which along with psychological state influence the
formation of consumers purchase motivation. For further verification, the duo conducted
a research on the impact of personality traits on online shopping behavior, using the big
five personality traits as predictor variables. The study shows that compulsive buying
behavior is positively influenced by three of the big five traits: neuroticism, extraversion
and openness to experience. This means that the higher people are on neuroticism,
extraversion and openness to experience scales, the more inclined they would be to seek
out fun, excitement and enjoyment during online shopping. Also Mowen (2000) found
significant positive correlations between neuroticism, agreeableness and compulsive
buying.
Johnson and Attman (2009) investigated compulsive consumption within a
product specific content using a hierarchical model adapted from Mowen and Spears.
They made use of path analysis and reported significant relationships between
neuroticism and materialism, neuroticism and compulsive cloth buying , materialism and
fashion interest, and fashion interest and compulsive cloth buying.
Matthew, Bonaventure and Chisom (2015) found extraversion and agreeableness
as joint predictors of compulsive buying behavior. They found out that sex(in terms of
30
male or female) is not a predictor on compulsive buying behavior. Their findings negate
those of earlier researchers who provided support that more women than men suffer from
compulsive buying disorder. They also stated that workers who are compulsive in nature
are usually sensitive to their spending habits which may in turn cause emotional
breakdown.
By and large, it is important to note that Muller et al.., (2010) also showed interest
in personality influences on compulsive buying. However, their studies were conducted
in clinical samples, therefore, their aim was not to compare compulsive with noncompulsive buyers in a general consumer population but to assess the overall lifestyle
and problems of subjects already recognized as „compulsive shoppers‟ and to identify
personality prototypes in treatment seeking patients with compulsive buying. It was
eventually concluded that compulsive buying was a function of personality factors.
Research Hypotheses
1. Personality traits (extraversion, agreeableness, neuroticism, conscientiousness and
openness to experience) will jointly and independently predict compulsive buying
behavior among undergraduate students.
2. Income level of students (high income, moderate income and low income) will jointly
and independently predict compulsive buying behavior among undergraduate students.
31
3. Female undergraduate students will significantly report higher compulsive buying
behavior than their male counterparts.
4. Undergraduate students who were older in age will report less compulsive buying
behavior than those who were younger in age.
OPERATIONAL DEFINITION OF TERMS
For the purpose of this study, the following definitions were specifically referred to:
Personality: This is the characteristic pattern of thoughts, feelings and behaviors
that make a person unique. It was measured using 44-item Big-5 scale developed
by Goldberg, (1999).
Compulsive buying:
This refers to the chronic, repetitive purchasing that
becomes a primary response to negative events of feelings. It was measured using
11-item scale developed by Valence et al,.(1988). High scores indicate higher
compulsive buying behavior vice-versa.
Big Five Personality Traits :
refers to five broad dimensions used by some
psychologists to describe human personality.
Openness to experience :
is a personality trait characterized by active
imagination, aesthetic sensitivity, attentiveness to inner feelings, preference for
variety and intellectual curiosity.
32
Conscientiousness : is the personality trait of being thorough, careful vigilant and
a desire to do a task well.
Extraversion : is defined as a behavior in which someone enjoys being around
people more than being alone.
Agreeableness :
personality trait manifesting itself in individual behavioral
characteristics that are perceived as kind, sympathetic, cooperative, warm and
considerate.
Neuroticism: personality trait characterized by anxiety, fear, moodiness, worry, envy,
frustration, jealousy and loneliness.
33
METHOD
SETTING
The study was carried out at university of Ibadan, sited within the Ibadan North Local
government Area, off the Oyo road on the northern fringes of Ibadan, Oyo state. The
premier university (UI) presently can be accessed from three points. Two of these points
are along the ever congested Oyo road while the third is on the boundary with the
polytechnic Ibadan. It has been perceived however that the growth and development of
the university has no doubt exerted physical, social and economic implications on the
Ibadan city as a whole.
3.2 RESEARCH DESIGN
The research design for this study was a cross-sectional survey design . questionnaire was
administered for data collection.
PARTICIPANTS
The study population consisted of both male and female Undergraduate students of the
University of Ibadan who were between the ages of 16 and 30. A random sampling
technique was adopted by using odd and even number method. At the end, 198
respondents participated in the study. Males were 96 and female were 102. The mean
age of respondent was 24yrs, SD= 11.02.
34
PROCEDURE
Questionnaires were personally distributed by the researchers for the respondents to
complete. The researcher got all the respondents from the faculty of the social sciences,
University of Ibadan. The respondents were all undergraduates and they were approached
on a face-to-face basis. Having obtained informed consent, the data were collected
individually and coded for data analysis.
3.5 INSTRUMENTS
A structured questionnaire was designed for data collection as the only instrument in the
study. A questionnaire is a self-report form designed to elicit information that can be
obtained through the written responses of the subjects.
The questionnaires consisted of sections A, B and C. It was composed of 55 items in all.
Section A aimed at gaining demographic data such as age, level of education, income,
gender, nationality, etc. These information could assist the researcher when interpreting
the results.
Section B- compulsive buying behavior questionnaire developed by Valence, D‟astous &
Fortier (1998). It has 11-items with a reliability coefficient of 0.89 and a test –retest
reliability of 0.85 within two weeks interval. It is a 5-point Likert scale with a response
format ranging from SD=1, D=2, U=3,A=5, and SA=5. The authors reported content and
construct validity. High scores on the scale indicate higher compulsive buying behavior
35
vice-versa. In this study, the scale has a reliability Cronbach‟s alpha =0.88, with a mean
score = 26, SD=11.25.
Section C- The Big Five Inventory
The scale was developed by Goldberg, (1999), it has 44-items measuring a five
dimensional
personality
traits
(extraversion,
agreeableness,
conscientiousness,
neuroticism and openness). The items are rated on a five - point Likert scale from
1(disagree a lot) to 5(agree a lot). The Big Five Inventory (BFI) yields five primary
scales. Descriptions of the scales and item loadings are listed below. Scale scores are
calculated as the sum of respective items. The scale has a reliability Cronbach‟s alpha =
0.85 in this study.
Scale
name Description
Item Loadings
(Abbreviation)
Reliability
Cronbach‟s
alpha
BFI-EXT
Extraversion
1,6,11,16,21,26,31,36.
subscale
36
.67
BFI-AGR
Agreeableness
2,7,12,17,22,27,32,37,42.
.79
3,8,13,18,23,28,33,38,43.
.66
4,9,14,19,24,29,34,39.
.81
subscale
BFI-CON
Conscientiousness
subscale
BFI-NEU
Neuroticism
subscale
BFI-OPEN
Openness subscale 5,10,15,20,25, 30,35,40,41,44.
.63
3.6: Statistical Analysis
After the data coding, Statistical Package for Social Sciences (SPSS) was used to explore
both descriptive and inferential statistics. Hypotheses 1 & 2 were tested using multiple
regressions while hypotheses 3 & 4 were tested using t-test for the independent samples.
Further analysis was conducted to determine the reliability statistics of the instrument
used.
37
RESULTS
This chapter presents the results of the data analysis centered on the influence of
personality traits on compulsive buying behavior among undergraduates in university of
Ibadan. Four hypotheses were tested and the results are presented as follow:
Hypothesis one
Hypothesis one which stated that personality traits (extraversion, agreeableness,
neuroticism, conscientiousness and openness to experience) will jointly and
independently predict compulsive buying behavior among undergraduate students was
tested using multiple regression analysis. The results are presented in Table 4.1.
Table 4.1: Multiple Regressions showing the influence of Personality Traits on
Compulsive Buying Behavior
Predictor
t-value
Sig
Extraversion
.110
1.196
<.05
Agreeableness
.206
3.438
<.05
Conscientiousness
.594
7.298
>.05
Neuroticism
.343
4.780
<.05
7.100
<.05
Openness
.181
DV: Compulsive Buying Behaviour
R
R2
F
P
.669
.448
45.432
<.05
As shown in Table 4.1, personality traits jointly predicted compulsive buying behavior
among undergraduates {R=.669, R2 = .448, F = 45.432; p <.05}. This result implies that
personality factors jointly accounted for 45% variance in compulsive buying while the
38
remaining 55% could be attributed to other alienated factors not considered in this study.
Further, agreeableness (β = .110; t = 1.196; p < .05), agreeableness (β = .206; t = 3.438;
p< .05), neuroticism (β = .343; t = 4.780; p < .05) and openness to experience (β = .181; t
= 7.100; p < .05) independently predicted compulsive buying behavior among
undergraduates. By implication, emotional instability/ neuroticism had the highest
independent influence on compulsive buying than the rest personality traits. The
hypothesis is confirmed and accepted.
Hypothesis two
Hypothesis two which stated that income level of students (high income,
moderate income and low income) will jointly and independently predict compulsive
buying behavior among undergraduate students was tested using multiple regression
analysis. The results are presented in Table 4.2.
Table 4.2: Multiple Regressions showing the influence of Income levels on
Compulsive Buying Behavior
Predictor
t-value
Sig
High income
.308
5.297
<.05
Moderate income
.234
1.733
>.05
1.019
>.05
Low income
.124
DV: Compulsive Buying Behaviour
R
R2
F
P
.410
.168
18.949
<.05
As shown in Table 4.2, income levels of students jointly predicted compulsive buying
behavior among undergraduates {R=.410, R2 = .168, F = 18.949; p <.05}. This result
39
implies that income levels jointly accounted for 16.8% variance in compulsive buying
while the remaining 83.2% could be attributed to other alienated factors not considered in
this study.
Further results showed that only high level of income had significant
independent influence of 30.8% on compulsive buying among undergraduates (β = .308; t
= 5.297; p < .05). Therefore, the results support the stated hypothesis and it is accepted.
Hypothesis Three
Hypothesis three stated that female undergraduate students will significantly
report higher compulsive buying behavior than their male counterparts. This hypothesis
was tested using t-test for independent samples and the results are presented in Table 4.3.
Table 4.3: Summary of T-Test Showing Gender Influence on Compulsive Buying
Behaviour
Gender
N
X
SD
Male
96
24.01
3.89
Female
102
27.85
5.29
Df
t
Sig
196
-3.401
<.05
Table 4.3 shows that gender had significant influence on compulsive buying behavior
among undergraduates t (196) = -3.401, p < .05). The finding from this study suggests
that females reported higher compulsive buying ( = 27.85) than their male counterparts
( =24.01). The hypothesis is therefore confirmed.
Hypothesis four
40
Hypothesis four states that undergraduate students who were older in age will
report less compulsive buying behavior than those who were younger in age. This
hypothesis was tested using t-test for independent samples and the results are presented in
Table 4.4.
Table 4.4: Summary of T-Test Showing the Influence of Age on compulsive buying
behavior
Age
N
X
SD
Old
73
25.40
4.88
Young
125
23.96
4.12
df
196
t
Sig
1.025
>.05
Table 4.3 showed that age had no significant influence on compulsive buying behavior
among the undergraduate students t (196) = 1.025, p < .05). In the Table, older students
( = 25.40) while younger students (
= 23.96). The hypothesis is therefore not
confirmed.
41
DISCUSSION, CONCLUSIONS AND RECOMMENDATION
This chapter presents the discussion of finding with the relevant empirical studies;
drawn conclusions based on the study findings and highlighted the implication and
recommendation of findings with regard to the influence of personality traits on
compulsive buying behavior among undergraduates in University of Ibadan. Four
hypotheses were tested while only one was rejected while the remaining three were
confirmed.
DISCUSSION
Hypothesis one which stated that personality traits (extraversion, agreeableness,
neuroticism, conscientiousness and openness to experience) will jointly and
independently predict compulsive buying behavior among undergraduate students was
tested using multiple regression analysis. The results indicate that personality traits
jointly predicted compulsive buying behavior among undergraduates. This result implies
that personality factors jointly accounted for 45% variance in compulsive buying while
the remaining 55% could be attributed to other alienated factors not considered in this
study. Further, agreeableness, agreeableness , neuroticism and openness to experience
independently predicted compulsive buying behavior among undergraduates. By
implication, emotional instability/ neuroticism had the highest independent influence on
compulsive buying than the rest personality traits. The hypothesis is confirmed and
accepted.
42
The findings of the current study confirm the utility of the personality approach to
comprehend consumer behaviour and extend our understanding of compulsive buying
behaviour. The study provides strong empirical support that personality traits have impact
on compulsive buying . First of all, the results confirm that outgoing, sociable, active
people are more prone to buy compulsively. Compulsive buyers score higher on
Agreeableness as compared to noncompulsive buyers. This effect deserves extra attention
and can explain why Balabanis (2001) found a negative relation between these two
variables. If we think of compulsive buying as a not socially desirable behaviour we
expect Agreeable people to score lower since they are highly motivated to maintain
positive relations with others (Jensen-Campbell & Graziano, 2001). This is an important
finding as it shows that Agreeableness can be sensitive to the retail context under
investigation and might point out, that excessive buying does not always have to be
considered as socially undesirable.
As expected, Neuroticism had significant independent influence on compulsive
buying. Emotional unstable people who often experience a variety of negative feelings,
such as anxiety, depression, anger or embarrassment (McCrae & Costa, 1985) are more
prone to buy compulsively. On the other hand, Intellect was negatively related to CB
which means that the more imaginative, daring, reasonable a person is, the lower
tendency she or he has to buy compulsively. Finally, the results didn‟t confirm the
influence of trait conscientiousness on compulsive buying among undergraduates. This
means that responsibility, precision and self-discipline are characteristic which neither
43
prevent nor make people more prone to engage in excessive buying behavior (Thompson
et al., 2003).
Hypothesis two which stated that income level of students (high income,
moderate income and low income) will jointly and independently predict compulsive
buying behavior among undergraduate students was tested using multiple regression
analysis. The results revealed that income levels of students jointly predicted compulsive
buying behavior among undergraduates. This result implies that income levels jointly
accounted for 16.8% variance in compulsive buying while the remaining 83.2% could be
attributed to other alienated factors not considered in this study. Further results showed
that only high level of income had significant independent influence of 30.8% on
compulsive buying among undergraduates . Therefore, the results support the stated
hypothesis and it is accepted.
Similarly, the finding is supported by Schlosser (2009) and Mueller (2010) who
found that level of income had significant influence on compulsive buying behavior
among people with high level of monthly income. However since their studies were
conducted in clinical samples, their aim was not to compare compulsive with noncompulsive buyers in a general consumer population but to „assess the overall life-style
and problems of subjects already recognised as compulsive shoppers‟ based on monthly
earnings (Schlosser 2009) and (Mueller et al., 2010) concluded that high level of income
is significantly associated with high compulsive buying behavior.
44
Hypothesis three stated that female undergraduate students will significantly
report higher compulsive buying behavior than their male counterparts. This hypothesis
was tested using t-test for independent samples and the results showed that gender had
significant influence on compulsive buying behavior among undergraduates. The finding
from this study suggests that females reported higher compulsive buying than their male
counterparts. The hypothesis is therefore confirmed.
This finding is in line with previous research on the topic (e.g., Black, 2007;
Koran et al., 2006). The research revealed significant demographical differences between
compulsive and non-compulsive buyers, with young women having the most chance to
buy compulsively. This tendency can be due to fact, that emotional and identity-related
dimensions of shopping are more important for women than for men (Babin et al., 1994;
Dittmar et al., 2004) and reflect the developmental needs of young people to explore
consumer activities or to establish an adult identity by material goods (Dittmar, 2005).
In addition, Tsao and Chang, (2010) reveals that the values and preferences of
consumers are reflected in their personality traits, which along with gender difference
influence the formation of consumers purchase motivation. For further verification, the
duo conducted a research on the impact of gender and personality traits on online
shopping behavior, using the big five personality traits and gender as predictor variables.
The study shows that compulsive buying behavior is positively influenced by three of the
big five traits: neuroticism, extraversion and openness to experience and gender. This
45
means that the higher people are on neuroticism, extraversion and openness to experience
scales, the more inclined they would be to seek out fun, excitement and enjoyment during
online shopping. Also Mowen (2000) found significant gender influence on compulsive
buying.
Therefore,
gender
determines
compulsive
buying
behavior
among
undergraduates.
Hypothesis four states that undergraduate students who were older in age will
report less compulsive buying behavior than those who were younger in age. This
hypothesis was tested using t-test for independent samples and the results showed that
age had no significant influence on compulsive buying behavior among the
undergraduate students. The hypothesis is therefore not confirmed.
Researchers, analysts and authors have not agreed on the correlation between age
and compulsive buying behavior. Agbonifoh et al.., (2007) noted that some studies have
found relationship between age and product use while others have not. Another review
across numerous studies conducted by Kassarjin and Sheffets (in Arnold, Price and
Zinkhan, 2002) revealed that age only explain about 10% of the variation in consumers‟
purchase and product preference but no significant influence on compulsive buying.
Mulyanegara, Tsarenko, and Anderson (2007) in their research work on the
relationship between age and compulsive buying found strong correlation between age
and compulsive buying behavior. Specifically, they found out that older consumers buy
46
more compulsively than the younger ones as against the finding in this study. However,
this study found no age influence on compulsive buying among undergraduates.
CONCLUSION
The study found that personality traits jointly and independently predicted
compulsive buying behavior among undergraduates. It was concluded that personality
traits are predictors of compulsive buying among university students.
Also, the study found that income levels of students have significant influence on
compulsive buying behavior among undergraduates. This means that, high level income
earners among students are more likely to buy compulsively.
The finding from this study suggests that females are more prone to compulsive
buying than their male counterparts. In addition, age had no significant influence on
compulsive buying behavior among the undergraduate students.
Therefore, it is
concluded that there is gender difference in compulsive behavior.
RECOMMENDATION
Several limitations of the study should be mentioned. First, cause-effect
relationships could be determined from this cross-sectional data. Thus, the sample of this
study was relatively small considering the size of the model being evaluated using
university of Ibadan students due to time constraints. Our results should, therefore, be
47
considered as preliminary. It is also likely that only medium or higher effects could be
identified. Third, data were collected using self-reporting questionnaires. Responses to
questions may be biased by individuals‟ willingness to self-disclose their feelings,
selective recall, and their desire to present themselves in a socially desirable way.
Fifth, the extent to which the findings can be generalized beyond the scope of the
sample remains unclear. However, based on the findings of the study, following
recommendations for future research could be taken into account. For example, future
researchers could focus on different sub-groups such as ethnicity, socioeconomic status,
and subjects from urban and rural areas etc with respect to compulsive buying behaviour.
Also, longitudinal study could be designed to replicate the study among adolescents,
youth and adult in Nigeria and this might be helpful and contribute to the literature as
well as expanding the understanding of factors predicting compulsive buying among
various age groups.
LIMITATIONS AND FUTURE DIRECTIONS
One of the limitations with this research design is that it is all cross sectional data, which
only demonstrates the association between co-occurring variables but provides no clear
evidence for how one might cause another. A longitudinal study would serve as a useful
way to observe the stability as well as any long-term contributing factors that may have
been overlooked. It may also supply a better look at any antecedents that may be
influencing factors on a person's compulsive buying tendencies.
48
There is also another limitation in only using self-report measures and university students
sample. This leaves room for a possible bias within the test takers. A possible solution
would be to examine credit score across various age groups for a follow-up study.
49
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