Photo credit: Norman Posselt
I’ve spent 15 years leading teams to success at organizations like Mailchimp, InVision, and Resolve to Save Lives. I’m also a trusted voice in the design industry as an author, consultant, and co-host of one of the most popular design podcasts.
Director of UX, GM of New Products, VP of R&D
VP of Design Education, Content
Director of Product, US COVID Response
I’ve made significant impact at each organization I’ve served. I’ve grown revenue, established essential infrastructure, shaped brands, hired and cultivated talent, built new teams, and led the creation of life saving products. Jump into my work below to learn more.
Emotionally engaging products change the human experience and in doing so create value for customers and companies alike. The second edition of my popular book, Designing for Emotion, presents the principles and methods that have helped companies design successful products by inspiring trust, reducing fear and anxiety, creating a sense of belonging, and delighting at just the right moments.
Available in paperback and ebook formats
Learning is my great passion and it guides how I spend my time. I’m an avid reader, I tinker on the guitar, I love to cook, and even though I’m not very good good at it, I can’t stop playing chess. I co-host two podcasts—Design Better and Reconsidering—as an excuse to learn from smart people.