I got the hardwired unit and I've had it for about a month now. Overall, I'm very satisfied so far. The packaging the unit came in was very well done, on par with highend electronics. It may be a small thing but it tells you that a company cares about their product when they package it nicely.
As for installation, the electrician was impressed with how clean and organized the unit was. It ended up being one of the easiest installations he's done. This isn't trivial because it means your installations costs could be lower.
I got the 18 foot cord, which is a bit shorter than I was expecting but still reaches my vehicle. The upside to the 18 foot cord is that cord management is easier and it nicely wraps around the unit. That said, in hindsight I wish I got the 25 foot cord so it could reach to both parking spots in our driveway.
The main reason I didn't give this a full 5 stars is because of the pulsating green and blue light on the unit. Not only does this use unnecessarily electricity when the unit is not in use, but for hardwired outdoor use, the bright green blinking light can potentially attract unwanted attention to the unit at night. Also if you have a neighbor who has a bedroom facing your outdoor unit, they may complain about the constant bright pulsating green/blue light.
The unit is pretty much perfect otherwise and the app is fantastic. Considering the full feature of the app, they just need to add an option to disable the light on the unit. The light is very cool looking and is fine inside a garage but outdoors the lighting causes more headaches/concerns than necessary.
I absolutely recommend this for garage use. For outdoor use, you should first consider your surroundings, neighbors, and etc before getting it due to the very bright lighting on the unit. The 18 foot cord is good if you own a single EV car and have a consistent parking spot. But if you have two EV cars or plan to get one in the near future, definitely get the 25 foot cord.