short-paper

A User-Centered Agile Approach to the Development of a Real-World Social Robot Application for Reception Areas

Authors:

Vivienne Jia Zhong,

Theresa SchmiedelAuthors Info & Claims

HRI '21 Companion: Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction

Pages 76 - 80

https://doi.org/10.1145/3434074.3447132

Published: 08 March 2021 Publication History

Abstract

As social robots are increasingly entering the real world, developing a viable robot application has become highly important. While a growing body of research has acknowledged that the integration of an agile development methodology with user-centered design (UCD) provides advantages for both organizations and end users, integrating UCD in an agile methodology has been a challenging endeavor. The present paper illustrates a user-centered agile approach that integrates user perspectives through formative usability testing during an agile development process of a robot application and thus differentiates from most robot application evaluations, which conduct summative usability testing (i.e., they quantitatively test goal achievement after technological developments). Through an active involvement of organization and end users, the intermediate results of our ongoing project show that the developed social robot application is both useful and usable.

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Cited By

Pimminger SKurschl WSchönböck JSlabihoud RFroschauer RZwettler G(2024)Towards a User-Centered Design Approach for the Development of Social Assistive Robots in Office EnvironmentsProceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments10.1145/3652037.3652073(45-54)Online publication date: 26-Jun-2024
https://dl.acm.org/doi/10.1145/3652037.3652073
Schmiedel TZhong VEyssel FCastellano GRiek LCakmak MLeite I(2023)Towards a Wave Approach for Value Sensitive Design in Social RoboticsCompanion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3568294.3580154(592-596)Online publication date: 13-Mar-2023
https://dl.acm.org/doi/10.1145/3568294.3580154
Nielsen SOrdoñez RSkov MJochum E(2023)Strategies for strengthening UX competencies and cultivating corporate UX in a large organisation developing robotsBehaviour & Information Technology10.1080/0144929X.2023.222728443:9(1769-1797)Online publication date: 28-Jun-2023
https://doi.org/10.1080/0144929X.2023.2227284
Show More Cited By

Index Terms

A User-Centered Agile Approach to the Development of a Real-World Social Robot Application for Reception Areas
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods

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Published In

cover image ACM Conferences

HRI '21 Companion: Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction

March 2021

756 pages

ISBN:9781450382908

DOI:10.1145/3434074

General Chairs:
Cindy Bethel
Mississippi State University, USA
,
Ana Paiva
INESC-ID, IST, University of Lisbon, Portugal & Radcliffe Institute for Advanced Study, Harvard University, USA
,
Program Chairs:
Elizabeth Broadbent
University of Auckland, New Zealand
,
David Feil-Seifer
University of Nevada Reno, USA
,
Daniel Szafir
University of Colorado Boulder, USA

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Published: 08 March 2021

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HRI '21: ACM/IEEE International Conference on Human-Robot Interaction

March 8 - 11, 2021

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Cited By

Pimminger SKurschl WSchönböck JSlabihoud RFroschauer RZwettler G(2024)Towards a User-Centered Design Approach for the Development of Social Assistive Robots in Office EnvironmentsProceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments10.1145/3652037.3652073(45-54)Online publication date: 26-Jun-2024
https://dl.acm.org/doi/10.1145/3652037.3652073
Schmiedel TZhong VEyssel FCastellano GRiek LCakmak MLeite I(2023)Towards a Wave Approach for Value Sensitive Design in Social RoboticsCompanion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3568294.3580154(592-596)Online publication date: 13-Mar-2023
https://dl.acm.org/doi/10.1145/3568294.3580154
Nielsen SOrdoñez RSkov MJochum E(2023)Strategies for strengthening UX competencies and cultivating corporate UX in a large organisation developing robotsBehaviour & Information Technology10.1080/0144929X.2023.222728443:9(1769-1797)Online publication date: 28-Jun-2023
https://doi.org/10.1080/0144929X.2023.2227284
Seaborn KBarbareschi GChandra S(2023)Not Only WEIRD but “Uncanny”? A Systematic Review of Diversity in Human–Robot Interaction ResearchInternational Journal of Social Robotics10.1007/s12369-023-00968-415:11(1841-1870)Online publication date: 8-Mar-2023
https://doi.org/10.1007/s12369-023-00968-4
Badia SSilva PBranco DPinto ACarvalho CMenezes PAlmeida JPilacinski A(2022)Virtual Reality for Safe Testing and Development in Collaborative Robotics: Challenges and PerspectivesElectronics10.3390/electronics1111172611:11(1726)Online publication date: 29-May-2022
https://doi.org/10.3390/electronics11111726
Schmidt MHuang R(2021)Defining Learning Experience Design: Voices from the Field of Learning Design & TechnologyTechTrends10.1007/s11528-021-00656-y66:2(141-158)Online publication date: 27-Aug-2021
https://doi.org/10.1007/s11528-021-00656-y

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