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QuickReview: A Novel Data-Driven Mobile User Interface for Reporting Problematic App Features

Published: 07 March 2017 Publication History

Abstract

User-reviews of mobile applications provide information that benefits other users and developers. Even though reviews contain feedback about an app's performance and problematic features, users and app developers need to spend considerable effort reading and analyzing the feedback provided. In this work, we introduce and evaluate QuickReview, an intelligent user interface for reporting problematic app features. Preliminary user evaluations show that QuickReview facilitates users to add reviews swiftly with ease, and also helps developers with quick interpretation of submitted reviews by presenting a ranked list of commonly reported features.

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Cited By

View all
  • (2024)How to effectively mine app reviews concerning software ecosystem? A survey of review characteristicsJournal of Systems and Software10.1016/j.jss.2024.112040213(112040)Online publication date: Jul-2024
  • (2022)SnappView, a Software Development Kit for Supporting End-user Mobile Interface ReviewProceedings of the ACM on Human-Computer Interaction10.1145/35345276:EICS(1-38)Online publication date: 17-Jun-2022
  • (2019)Assessing the quality of mobile graphical user interfaces using multi-objective optimizationSoft Computing10.1007/s00500-019-04391-8Online publication date: 8-Oct-2019
  • Show More Cited By

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    cover image ACM Conferences
    IUI '17: Proceedings of the 22nd International Conference on Intelligent User Interfaces
    March 2017
    654 pages
    ISBN:9781450343480
    DOI:10.1145/3025171
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Publication History

    Published: 07 March 2017

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    Author Tags

    1. android
    2. app reviews
    3. data driven
    4. intelligent user interfaces
    5. mobile devices
    6. user interface

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    IUI '17 Paper Acceptance Rate 63 of 272 submissions, 23%;
    Overall Acceptance Rate 746 of 2,811 submissions, 27%

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    Cited By

    View all
    • (2024)How to effectively mine app reviews concerning software ecosystem? A survey of review characteristicsJournal of Systems and Software10.1016/j.jss.2024.112040213(112040)Online publication date: Jul-2024
    • (2022)SnappView, a Software Development Kit for Supporting End-user Mobile Interface ReviewProceedings of the ACM on Human-Computer Interaction10.1145/35345276:EICS(1-38)Online publication date: 17-Jun-2022
    • (2019)Assessing the quality of mobile graphical user interfaces using multi-objective optimizationSoft Computing10.1007/s00500-019-04391-8Online publication date: 8-Oct-2019
    • (2018)Automating Developers' Responses to App Reviews2018 25th Australasian Software Engineering Conference (ASWEC)10.1109/ASWEC.2018.00017(66-70)Online publication date: Nov-2018
    • (2017)Attributes that Predict which Features to FixProceedings of the 21st International Conference on Evaluation and Assessment in Software Engineering10.1145/3084226.3084246(108-117)Online publication date: 15-Jun-2017

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