research-article

Designing tools to support advanced users in new forms of social media interaction

Authors:

Sungsoo (Ray) Hong,

Mark ZachryAuthors Info & Claims

SIGDOC '15: Proceedings of the 33rd Annual International Conference on the Design of Communication

Article No.: 34, Pages 1 - 10

https://doi.org/10.1145/2775441.2775462

Published: 16 July 2015 Publication History

Abstract

Interface design practices in social media systems change rapidly, routinely presenting new tools and functionalities. In order to attract a broad base of users and acceptance of system enhancements, interface designs are typically highly conventional, building on best practices in HCI. In such systems, the needs of advanced users are often secondary. To probe how the design of tools should be adjusted to the needs of advanced users, we created CrediVis, a tool for visualizing multi-dimensional user data in Wikipedia. Through a two-round study of advanced users, we find that such users value specialized and complex tools designed to fit their needs. We further observed that although they value such advanced tools they prefer conventional rather than novel interface design. Our study suggests that tool design for advanced users must be closely aligned with needs that can be co-discovered with advanced users.

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Cited By

Hong SSuh MKim TSmoke ISien SNg JZachry MKim J(2019)Design for Collaborative Information-SeekingProceedings of the ACM on Human-Computer Interaction10.1145/33592083:CSCW(1-24)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359208
Kanke TChen JGonçalves MAllen JFox EKan MPetras V(2018)Preliminary Exploration of Knowledge Curation Activities in Wikidata WikiProjectsProceedings of the 18th ACM/IEEE on Joint Conference on Digital Libraries10.1145/3197026.3203878(349-350)Online publication date: 23-May-2018
https://dl.acm.org/doi/10.1145/3197026.3203878
Spiliotopoulos DAntonakaki DIoannidis SFragopoulou P(2016)Usability Evaluation of Accessible Complex GraphsComputers Helping People with Special Needs10.1007/978-3-319-41264-1_77(571-574)Online publication date: 6-Jul-2016
https://doi.org/10.1007/978-3-319-41264-1_77

Index Terms

Designing tools to support advanced users in new forms of social media interaction
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)

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cover image ACM Conferences

SIGDOC '15: Proceedings of the 33rd Annual International Conference on the Design of Communication

July 2015

239 pages

ISBN:9781450336482

DOI:10.1145/2775441

Conference Chairs:
Kathie Gossett
Iowa State University
,
Angie Mallory
Iowa State University
,
Program Chair:
Dawn M. Armfield
Frostburg State University

Copyright © 2015 ACM.

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Sponsors

Arizona State University: Arizona State University
North Dakota State University: North Dakota State University
University of Limerick: University of Limerick
Chongqing Acad. Sci. Technol.: Chongqing Academy of Science and Technology
Microsoft Research: Microsoft Research
XA: Experience Architecture Program, Michigan State University
Iowa State University: Iowa State University
SIGDOC: ACM Special Interest Group for Design of Communications
University of Central Florida: University of Central Florida

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Association for Computing Machinery

New York, NY, United States

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Published: 16 July 2015

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SIGDOC '15

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Arizona State University
North Dakota State University
University of Limerick
Chongqing Acad. Sci. Technol.
Microsoft Research
XA
Iowa State University
SIGDOC
University of Central Florida

SIGDOC '15: The 33rd ACM International Conference on the Design of Communication

July 16 - 17, 2015

Limerick, Ireland

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SIGDOC '15 Paper Acceptance Rate 49 of 82 submissions, 60%;

Overall Acceptance Rate 355 of 582 submissions, 61%

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Cited By

Hong SSuh MKim TSmoke ISien SNg JZachry MKim J(2019)Design for Collaborative Information-SeekingProceedings of the ACM on Human-Computer Interaction10.1145/33592083:CSCW(1-24)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359208
Kanke TChen JGonçalves MAllen JFox EKan MPetras V(2018)Preliminary Exploration of Knowledge Curation Activities in Wikidata WikiProjectsProceedings of the 18th ACM/IEEE on Joint Conference on Digital Libraries10.1145/3197026.3203878(349-350)Online publication date: 23-May-2018
https://dl.acm.org/doi/10.1145/3197026.3203878
Spiliotopoulos DAntonakaki DIoannidis SFragopoulou P(2016)Usability Evaluation of Accessible Complex GraphsComputers Helping People with Special Needs10.1007/978-3-319-41264-1_77(571-574)Online publication date: 6-Jul-2016
https://doi.org/10.1007/978-3-319-41264-1_77

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