Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/2467696.2467711acmconferencesArticle/Chapter ViewAbstractPublication PagesjcdlConference Proceedingsconference-collections
research-article

Identification of useful user comments in social media: a case study on flickr commons

Published: 22 July 2013 Publication History

Abstract

Cultural institutions are increasingly opening up their repositories and contribute digital objects to social media platforms such as Flickr. In return they often receive user comments containing information that could be incorporated in their catalog records. Since judging the usefulness of a large number of user comments is a labor-intensive task, our aim is to provide automated support for filtering potentially useful social media comments on digital objects. In this paper, we discuss the notion of usefulness in the context of social media comments and compare it from end-users as well as expertusers perspectives. Then we present a machine-learning approach to automatically classify comments according to their usefulness. Our approach makes use of syntactic and semantic comment features and also considers user context. We present the results of an experiment we did on user comments received in six different Flickr Commons collections. They show that a few relatively straightforward features can be used to infer useful comments with up to 89% accuracy.

References

[1]
E. Agichtein, C. Castillo, D. Donato, A. Gionis, G. Mishne, E. Agichtein, C. Castillo, D. Donato, A. Gionis, and G. Mishne. Finding high-quality content in social media with an application to community-based question answering. In Proceedings of WSDM, 2008.
[2]
H. Becker, D. Iter, M. Naaman, and L. Gravano. Identifying content for planned events across social media sites. In Proceedings of the fifth ACM international conference on Web search and data mining, WSDM '12. ACM, 2012.
[3]
D. Blei, A. Ng, and M. Jordan. Latent dirichlet allocation. the Journal of machine Learning res, 2003.
[4]
C. Castillo, M. Mendoza, and B. Poblete. Information credibility on twitter. In the 20th international conference, WWW, 2011.
[5]
C. Danescu-Niculescu-Mizil, G. Kossinets, J. Kleinberg, and L. Lee. How opinions are received by online communities: a case study on amazon.com helpfulness votes. In Proceedings of the 18th international conference on World wide web, WWW'09, 2009.
[6]
N. Diakopoulos, M. De Choudhury, and M. Naaman. Finding and assessing social media information sources in the context of journalism. In Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems, CHI '12. ACM, 2012.
[7]
A. Ghose and P. G. Ipeirotis. Designing novel review ranking systems: predicting the usefulness and impact of reviews. In ICEC '07: Proceedings of the ninth international conference on Electronic commerce, 2007.
[8]
R. Gunning. The Technique of Clear Writing. McGraw-Hill, New York, 1952.
[9]
C. E. Hall and M. A. Zarro. What do you call it?: a comparison of library-created and user-created tags. In Proceedings of the 11th annual international ACM/IEEE joint conference on Digital libraries, JCDL '11. ACM, 2011.
[10]
H. Halpin, V. Robu, and H. Shepherd. The complex dynamics of collaborative tagging. In Proceedings of the 16th international conference on World Wide Web, WWW '07, 2007.
[11]
F. M. Harper, D. Moy, and J. A. Konstan. Facts or friends?: distinguishing informational and conversational questions in social q&a sites. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 2009.
[12]
B. Haslhofer, W. Robitza, C. Lagoze, and F. Guimbretiere. Semantic tagging on historical maps. In ACM Web Science 2013, Paris, France, May 2013. ACM.
[13]
Y. Kammerer, R. Nairn, P. Pirolli, and E. H. Chi. Signpost from the masses: learning effects in an exploratory social tag search browser. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI '09, pages 625--634, New York, NY, USA, 2009. ACM.
[14]
S.-M. Kim, P. Pantel, T. Chklovski, and M. Pennacchiotti. Automatically assessing review helpfulness. In Proceedings of the 2006 Conference on Empirical Methods in Natural Language Processing, EMNLP '06, 2006.
[15]
J. Liu, Y. Cao, C. Y. Lin, Y. Huang, and M. Zhou. Low-Quality Product Review Detection in Opinion Summarization. In Proceedings of the 2007 Joint Conference on Empirical Methods in Natural Language Processing and Computational Natural Language Learning (EMNLP-CoNLL), 2007.
[16]
Y. Liu, J. Bian, and E. Agichtein. Predicting information seeker satisfaction in community question answering. In Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval. ACM, 2008.
[17]
Y. Lu, P. Tsaparas, A. Ntoulas, and L. Polanyi. Exploiting social context for review quality prediction. In Proceedings of the 19th international conference on World wide web, WWW '10, 2010.
[18]
K. Seki, H. Qin, and K. Uehara. Impact and prospect of social bookmarks for bibliographic information retrieval. In Proceedings of the 10th annual joint conference on Digital libraries, JCDL '10, 2010.
[19]
B. Sigurbjornsson and R. van Zwol. Flickr tag recommendation based on collective knowledge. In Proceedings of the 17th international conference on World Wide Web, WWW '08. ACM, 2008.
[20]
Y. R. Tausczik and J. W. Pennebaker. The psychological meaning of words: Liwc and computerized text analysis methods. 2010.
[21]
C. Wagner, M. Rowe, M. Strohmaier, and H. Alani. What catches your attention? an empirical study of attention patterns in community forums. In ICWSM, 2012.
[22]
K. Q. Weinberger, M. Slaney, and R. Van Zwol. Resolving tag ambiguity. In Proceedings of the 16th ACM international conference on Multimedia, MM '08. ACM, 2008.
[23]
T. Wilson, J. Wiebe, and P. Hoffmann. Recognizing contextual polarity in phrase-level sentiment analysis. In Proceedings of the conference on Human Language Technology and Empirical Methods in Natural Language Processing, HLT '05, pages 347--354, Stroudsburg, PA, USA, 2005. Association for Computational Linguistics.

Cited By

View all
  • (2023)"Why do you need 400 photographs of 400 different Lockheed Constellation?": Value Expressions by Contributors and Users of Wikimedia CommonsProceedings of the ACM on Human-Computer Interaction10.1145/36100947:CSCW2(1-34)Online publication date: 4-Oct-2023
  • (2022)Cocomix: Utilizing Comments to Improve Non-Visual Webtoon AccessibilityProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3502081(1-18)Online publication date: 29-Apr-2022
  • (2021)The growing field of interdisciplinary research on user comments: A computational scoping reviewNew Media & Society10.1177/146144482199449123:8(2474-2492)Online publication date: 15-Apr-2021
  • Show More Cited By

Index Terms

  1. Identification of useful user comments in social media: a case study on flickr commons

      Recommendations

      Comments

      Please enable JavaScript to view thecomments powered by Disqus.

      Information & Contributors

      Information

      Published In

      cover image ACM Conferences
      JCDL '13: Proceedings of the 13th ACM/IEEE-CS joint conference on Digital libraries
      July 2013
      480 pages
      ISBN:9781450320771
      DOI:10.1145/2467696
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Sponsors

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 22 July 2013

      Permissions

      Request permissions for this article.

      Check for updates

      Author Tags

      1. flickr commons
      2. social media
      3. usefulness prediction
      4. user-generated comment

      Qualifiers

      • Research-article

      Conference

      JCDL '13
      Sponsor:
      JCDL '13: 13th ACM/IEEE-CS Joint Conference on Digital Libraries
      July 22 - 26, 2013
      Indiana, Indianapolis, USA

      Acceptance Rates

      JCDL '13 Paper Acceptance Rate 28 of 95 submissions, 29%;
      Overall Acceptance Rate 415 of 1,482 submissions, 28%

      Upcoming Conference

      JCDL '24
      The 2024 ACM/IEEE Joint Conference on Digital Libraries
      December 16 - 20, 2024
      Hong Kong , China

      Contributors

      Other Metrics

      Bibliometrics & Citations

      Bibliometrics

      Article Metrics

      • Downloads (Last 12 months)46
      • Downloads (Last 6 weeks)2
      Reflects downloads up to 10 Nov 2024

      Other Metrics

      Citations

      Cited By

      View all
      • (2023)"Why do you need 400 photographs of 400 different Lockheed Constellation?": Value Expressions by Contributors and Users of Wikimedia CommonsProceedings of the ACM on Human-Computer Interaction10.1145/36100947:CSCW2(1-34)Online publication date: 4-Oct-2023
      • (2022)Cocomix: Utilizing Comments to Improve Non-Visual Webtoon AccessibilityProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3502081(1-18)Online publication date: 29-Apr-2022
      • (2021)The growing field of interdisciplinary research on user comments: A computational scoping reviewNew Media & Society10.1177/146144482199449123:8(2474-2492)Online publication date: 15-Apr-2021
      • (2020)Social Media Multidimensional Analysis for Intelligent Health SurveillanceInternational Journal of Environmental Research and Public Health10.3390/ijerph1707228917:7(2289)Online publication date: 28-Mar-2020
      • (2020)Identifying Historical Travelogues in Large Text Corpora Using Machine LearningSustainable Digital Communities10.1007/978-3-030-43687-2_67(801-815)Online publication date: 19-Mar-2020
      • (2019)Improved LDA Model for Credibility Evaluation of Online Product ReviewsIEICE Transactions on Information and Systems10.1587/transinf.2018EDP7243E102.D:11(2148-2158)Online publication date: 1-Nov-2019
      • (2019)Comments Mining With TF-IDFIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2018.284012731:3(437-450)Online publication date: 1-Mar-2019
      • (2019)Quality Indicators for Social Business Intelligence2019 Sixth International Conference on Social Networks Analysis, Management and Security (SNAMS)10.1109/SNAMS.2019.8931862(229-236)Online publication date: Oct-2019
      • (2019)Multimedia blog volume prediction using adaptive neuro fuzzy inference system and evolutionary algorithmsMultimedia Tools and Applications10.1007/s11042-019-07903-878:22(31673-31707)Online publication date: 24-Jul-2019
      • (2019)Assessing the quality of answers autonomously in community question–answeringInternational Journal on Digital Libraries10.1007/s00799-019-00272-520:4(351-367)Online publication date: 5-Aug-2019
      • Show More Cited By

      View Options

      Get Access

      Login options

      View options

      PDF

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      Media

      Figures

      Other

      Tables

      Share

      Share

      Share this Publication link

      Share on social media