Abstract
This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition
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Part of this work supported by EU DIGIFoF Erasmus+ Project.
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Murillo Coba, C., Boucher, X., Vuillaume, F., Gay, A., Gonzalez-Feliu, J. (2020). Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ortiz, A. (eds) Boosting Collaborative Networks 4.0. PRO-VE 2020. IFIP Advances in Information and Communication Technology, vol 598. Springer, Cham. https://doi.org/10.1007/978-3-030-62412-5_35
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DOI: https://doi.org/10.1007/978-3-030-62412-5_35
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