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Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry

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Boosting Collaborative Networks 4.0 (PRO-VE 2020)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 598))

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Abstract

This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition

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Acknowledgments

Part of this work supported by EU DIGIFoF Erasmus+ Project.

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Correspondence to Camilo Murillo Coba .

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Murillo Coba, C., Boucher, X., Vuillaume, F., Gay, A., Gonzalez-Feliu, J. (2020). Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ortiz, A. (eds) Boosting Collaborative Networks 4.0. PRO-VE 2020. IFIP Advances in Information and Communication Technology, vol 598. Springer, Cham. https://doi.org/10.1007/978-3-030-62412-5_35

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  • DOI: https://doi.org/10.1007/978-3-030-62412-5_35

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-62411-8

  • Online ISBN: 978-3-030-62412-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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