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OPERATORS

OPERATORS

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In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
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Welcome to Agency Operators Podcast, your refuge from the industry buzz! Join us as we spotlight genuine experts in the agency and e-commerce service provider realm, providing a clear path through the clutter of fake gurus. Hear real stories, connect with your community, and showcase your authentic expertise. A place where agency owners share their stories and nuggets of gold they've attained through the challenges of growing brands and operating teams. Welcome to the Agency Operators Podcast!
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Stories of Special Forces Operators

Circle Of Insight Productions

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Welcome to “Stories of Special Forces Operators,” where we bring you into the world of the bravest and toughest individuals on the planet. Join us as we chat with elite special forces operatives and hear their incredible stories of courage, resilience, and extraordinary missions. Each episode features firsthand accounts of the challenges and triumphs faced by these remarkable warriors. Tune in for an inspiring journey into the lives and experiences of those who operate in the shadows, perfor ...
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Meet The Operators

Meet The Operators by Zaw Thet

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Tech Entrepreneur & Investor -- @signiavc. Host of Meet The Operators -- a series of interviews with entrepreneurs and operators from a variety of industries, sharing their knowledge on creating and on scaling organizations.
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This is a professional development podcast dedicated to helping veterinarians and veterinary students discover and impliment the habits and routines necessary to develop professionally and personally.
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The Apartments Operators Podcast

EBG Creative, Joseph Gozlan

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Welcome to the Apartments Operators Podcast where you can learn from experienced operators what it really means to be apartments operators. No fluff, no sugar coating, just the raw unfiltered truth of the ups and down of operating multifamily communities. We gathered a phenomenal group of operators for you that share not only the upside of a multifamily operator but also the downside, the challenges and the surprises this business keeps coming up with.
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The Operators

Neil Devani

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Starting your own company? Finally ready to make that big change? There’s so much to learn but so little time. The Operators brings you insights on success, whether you’re building a company or a career. Our guests are execs with operational experience at both fast-rising startups, like Brex, Calm, DocSend, and Zeus Living, and more established companies, like AirBnB, Facebook, Google, and Uber. Listen in as they share strategies and tactics for building your first a company and charting you ...
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Smooth Operators

Griggs Blankenburg, Noah Phillips, Ben McClurkin

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A dive into the world of Formula One with your hosts Noah, Griggs and Ben. To hear the show live, join us every Friday at 1 PM CST on weglfm.com. To stay connected with us, follow our show Twitter @SMOPpodcast (https://twitter.com/SMOPpodcast).
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What if you could uncover the secrets behind the fastest growing agency businesses today? Join me as I’m interviewing agency founders, owners, and operators. You’ll learn how they kick-started their businesses and drove them to success. The guests range from owners of fresh, up-and-coming agencies to seasoned operators managing well-established firms. Tune in for insights and inspiration from the front lines of the agency world.
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Welcome to ’Inovia Sessions’, the official Inovia Capital podcast and your gateway to the world of tech entrepreneurship. Join our team of company builders as they gather real-world insights from inspiring founders, advisors, and investors to support operators. From North American expansion strategies to M&A, we’ll explore a wide range of topics to help you build and grow your business. Tune in, and embark on a journey of building & scaling successful tech companies!
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Operators Only

Kris Zizzo & Keith Gause

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Operators Only is your gateway to the secrets of business success, entrepreneurship, and marketing! Join top industry insiders and dynamic entrepreneurs as they share their journeys from startup to success. We explore actionable insights on building and scaling businesses, mastering marketing, and effectively selling your services. Learn how to craft irresistible offers, capture your market, and boost your bottom line. Whether you’re a budding entrepreneur or a seasoned pro looking to sharpe ...
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🎙️ Restaurant Innovation is a podcast that discusses crucial industry topics such as operating through a pandemic, the state of the industry, tenant-landlord negotiations, and restaurant technology. Building the Future of Hospitality and Technology. 💡 Read our blog ~ http://blog.restaurantinnovation.com/ ⚡ Marketplace ~ explore the best restaurant software and products ~ https://restaurantinnovation.com/ Support this podcast: https://podcasters.spotify.com/pod/show/restaurantinnovation/support
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In this episode, the hosts discuss the complexities of global trade, the significance of modern ERP systems for businesses, and the emotional challenges faced by entrepreneurs during business exits. The conversation highlights the current tariff landscape and the opportunities that arise amidst supply chain disruptions, emphasizing the need for eff…
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Description: Amazon has evolved—but have your selling strategies kept up? In Episode 54 of the Agency Operators Podcast, we’re joined by Phil Masiello, founder of CrunchGrowth and host of Crunching Growth on E360tv, to explore the evolution of Amazon selling—from its early days to where it’s headed next. As one of the pioneers in e-commerce and the…
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With rising costs, tariff uncertainty, and declining consumer confidence, brands are being forced to do more with less - and in today’s episode, we break down what that actually looks like in practice, and how we’re adapting our marketing strategies in today’s tough economic environment. We cover what we’re cutting, what we’re keeping, and where we…
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In this episode of the Nightlife Security Podcast, host Manny Marquez and Dr. Richard Bistline discuss the critical role of customer service in security operations. They explore how security personnel can enhance guest experiences by shifting from a traditional "command and control" approach to a more welcoming, proactive strategy. The conversation…
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In this eye-opening episode, we dive deep into why newsletter creators can't afford to put all their eggs in one basket anymore. Discover why diversification isn't just a buzzword but a survival strategy in today's volatile creator economy. From building multiple revenue streams to expanding across platforms, learn practical strategies that success…
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In this conversation, Jason sits down with Stephen Borrelli to discuss the current economic climate affecting e-commerce brands, the implications of tariffs, and insights from Jason's recent trip to China. They explore the challenges of manufacturing, the evolution of quality in production, and the formidable industrial power of China. The discussi…
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In this episode, the hosts discuss various challenges and strategies in the e-commerce landscape, focusing on economic factors such as tariffs, consumer sentiment, and advertising strategies. They explore the importance of inventory management, the impact of competition on margins, and the role of AI in enhancing business operations. Additionally, …
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Description: Your data is more powerful than you think, especially when connected across platforms. In Episode 52 of the Agency Operators Podcast, we’re joined by Ali Babul, Chief Evangelist at Trellis, to unpack how brands can leverage first-party data to build smarter audiences, lower acquisition costs, and boost lifetime value on Amazon and beyo…
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Today on the show, we’re joined by Krista Dalton, the CMO and SVP of Digital at Tecovas, as she takes us inside the brand’s marketing strategy. We get into how Tecovas leverages data, reporting, and merchandising to expand and evolve the brand, all while staying true to its roots. We discuss the importance of understanding customer needs, how to ba…
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Unlock the secrets to building a thriving $10K/month newsletter in this game-changing episode of HeyNews. Dive into cutting-edge strategies that transform newsletter creation from a side hustle to a lucrative business, including breakthrough tactics like leveraging AI, identifying high-potential niches, and mastering monetization techniques that wo…
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In this episode the Operators interview Will Nitze, the founder of IQ Bar, a rapidly growing nutrition bar company. They discuss Will's journey from the software industry to launching IQ Bar, the challenges of introducing a consumable product, and the impact of market dynamics such as cocoa prices on business operations. The conversation also delve…
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Description: Amazon ads are getting more competitive—and more expensive. In Episode 52 of the Agency Operators Podcast, we’re joined by George Meressa, Founder & CEO of Clear Ads, to talk about the biggest PPC mistakes brands make and what it takes to drive profitable growth with ads in 2025. With 15+ years of experience running paid media campaign…
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In this episode, we break down what it actually means to define a high-performing ad creative strategy, and why doing so is essential to unlocking sustainable growth on Meta. We walk through Cody’s 10-point creative framework for shaping the ad strategy at Jones Road Beauty, diving into why creative should be treated as targeting, how to escape Met…
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In this episode, Sean and Jason speak with Alex Beller from Postscript, discussing the evolution of SMS marketing, the competitive landscape, and the future of messaging technology. They explore the challenges and opportunities in the e-commerce space, particularly focusing on the role of AI and the importance of effective communication strategies …
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In this episode of the Operators Podcast, the hosts discuss the challenges of navigating chaos and uncertainty in the current economic climate. They explore strategies for managing inventory, cutting costs, and adapting to market changes while emphasizing the importance of personal growth during difficult times. The conversation highlights the need…
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Description: Success on Amazon in 2025 requires more than just listing optimization—it’s about scaling smartly and leveraging AI to stay ahead. In Episode 51 of the Agency Operators Podcast, we’re joined by Alex Karagiannis, Founder & CEO of Lezzat, to discuss strategies for doubling your sales, expanding globally, and using AI to enhance your Amaz…
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In this episode of Marketing Operators, we get into a mix of marketing topics that are top of mind for us this week, plus we answer a listener question from the MOperators Hotline. First, we break down Meta’s Conversion Lift Testing, including how it measures ad performance, its limitations, and when it’s most useful for your business. We also disc…
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Email marketing isn’t dead - but it can often be done better. Today we’re joined by Karly Craig, author of Email Is Not Dead and seasoned ecommerce operator, to talk about the email marketing strategies that actually drive revenue. Karly shares why most brands are underutilising flows, especially when it comes to welcome sequences and post-purchase…
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In this episode of the Operators Podcast, the hosts dive deep into the current chaos surrounding tariffs and their implications on the economy. They discuss the macro and microeconomic factors at play, the psychological aspects of market predictions, and the complexities of global supply chains. The conversation highlights the uncertainty in the ma…
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00:00 Introduction 02:55 Understanding Customer Avatars and Personas 06:02 Defining Customer Profiles and Their Importance 08:53 The Role of Customer Names in Marketing 12:09 Discovering Customer Avatars Through Observation 15:00 The Complexity of Customer Archetypes 18:08 Balancing Brand and Growth Marketing 20:57 Identifying Customer Identities 2…
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Description: Running a brand on Amazon has its highs and lows. From negative reviews to unexpected catalog issues, the challenges can feel overwhelming. In this episode of the Agency Operators Podcast, Danan Coleman, Co-Founder and CEO of eCom Triage, shares practical tips on tackling these roadblocks. Learn how to protect your brand, manage your r…
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Last week, a video featuring Saratoga water went viral - and the brand’s response, or lack thereof, got the ecom and marketing twitter world into a frenzy, with people calling them out for wasting a massive viral moment. We break down what we would’ve done as Saratoga’s CMO: how to respond to earned media moments, what brands should consider in vir…
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In this conversation, Samir, CEO of HighBeam, joins the Operators to discuss the challenges faced by consumer brands in managing cash flow and profitability. They explore the unique financial solutions offered by HighBeam, emphasizing the importance of reliable banking partners and the role of automation and AI in financial management. The discussi…
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00:00 Introduction 03:04 Exploring the Current Landscape of Exits 12:42 Market Dynamics and Acquisition Trends 18:26 The Role of Private Equity and Strategic Buyers 26:07 Understanding the Mid-Market Exit Opportunities 33:32 The Importance of Timing in Exits 36:19 The Evolution of Private Equity 39:35 Preparing for an Exit 42:06 The Costs of Exit R…
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Description: Navigating Amazon's competitive landscape can be challenging, especially for brands approaching their third year in business. In this episode of the Agency Operators Podcast, Dylan Rhodes, Founder and Principal of The Parker-Lambert Agency, reveals key strategies to help brands break through common roadblocks and build lasting success …
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How do you set KPIs that actually drive results? And how do you structure reporting and meetings to keep your team aligned and effective? In this episode, we break down how we set, track, and adjust KPIs, how we use reporting to make smarter decisions, and how we run meetings that keep everyone accountable without wasting time. We discuss how trans…
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00:00 Introduction 06:21 Understanding Data Challenges in Mid-Market Companies 08:43 The Need for Data Consolidation 12:55 Building a Single Source of Truth 17:04 Managing Complexity in Multi-Channel Operations 25:25 When to Invest in Data Infrastructure 29:53 Off-the-Shelf Solutions for Smaller Businesses 35:50 The Cost-Benefit of Investing in Tec…
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00:00 The Absurdity of Advertising Complaints 06:05 Challenges of E-commerce Software 08:58 The Complexity of Leadership 11:46 Customer Service Anecdotes 15:07 Exploring Non-Digital Advertising Channels 18:04 Evaluating Outdoor Advertising for DTC Brands 20:46 Understanding Marketing Channel Economics 26:54 The Role of Amazon in DTC Strategy 30:12 …
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Scaling with Meta ads isn’t as simple as running purchase conversion campaigns anymore and as the platform evolves, marketers need new strategies to drive true incremental growth. Many brands are ealizing that Meta’s algorithm has shifted towards targeting people already in-market, making it harder to reach truly new customers at scale, leading to …
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00:00 Sean's Social Media Detox 02:51 Navigating Business Challenges in E-commerce 06:06 Understanding Tariffs and Economic Instability 08:50 The Emotional Toll of Leadership 12:05 The Role of Agility in Uncertain Times 14:54 Finding Opportunity in Crisis 17:51 The Importance of Communication in Leadership 20:47 Real-World Examples of Market Challe…
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00:00 Introduction 02:51 Leading Shopify: A Journey Through Growth 06:10 The Evolution of Roles in Company Building 09:05 The Importance of Specialization and Storytelling 11:50 The Value of Longevity in Leadership 15:13 Navigating Public Company Challenges 18:11 The Trust Factor in Public Companies 20:51 Commitment vs. Optionality in Careers 24:11…
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Description: Want to scale your Amazon brand with a strategic edge? In this episode of the Agency Operators Podcast, Ari Zecher, CEO & Co-founder of Deepsee Commerce, shares expert insights on goal setting, leveraging 3D Amazon features, and using utilization scorecards to drive growth. Ari’s approach blends data-driven decision-making with operati…
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It’s a full house today with Cody back, and we’ve got a jam-packed episode - first up, the Tacovas Ad that’s got the marketing world talking - does brand marketing like this really drive growth? We discuss the line between long-term brand building and immediate performance results, and explore how top DTC brands are navigating that balance. We also…
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00:00 Introduction 06:10 Transitioning to FinTech: Highbeam 14:49 Navigating Retail and E-commerce 20:57 The Future of Consumer Brands and AI 33:58 The Pros and Cons of Opening Physical Stores 41:54 Finding the Right Retail Locations 47:46 The Importance of Data in Business 51:25 Lessons from High-End Retail Experiences 01:02:35 Understanding Marke…
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Description: Want to increase your visibility, conversions, and long-term sales on Amazon? In this episode of the Agency Operators Podcast, Colin Raja, Owner/Operator at RIMSports and a 7-figure Amazon seller, shares the optimization and launch strategies that work. From fine-tuning your backend settings to executing a high-impact product launch, C…
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This week, it’s a Connor Special as we’re joined by Connor Dault, VP of Growth & Digital Product at Caraway, to discuss the role of digital product in DTC growth and how it intersects with performance marketing, UX, and conversion. We dive into Caraway’s strategic response to HexClad’s Super Bowl ad, why digital product isn’t just CRO and how Caraw…
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00:00 Introduction 03:12 The Impact of Chargebacks on Businesses 08:57 The Nature of Chargeback Fraud 11:53 Strategies for Preventing Chargebacks 18:03 Building a Robust Data Infrastructure 35:07 Evaluating Technology Investments 40:12 Personal Branding and Business Identity 44:16 Cross-Company Networking for Leaders 48:20 Understanding Lifetime Va…
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Today, we’re joined by Aaron Paul, founder of Paul Street, to explore how top DTC brands are leveraging affiliate marketing to drive massive growth - and where many go wrong. Aaron shares his insights from working with leading brands like Onnit, Goli Nutrition, and HelloFresh. We discuss what’s working in affiliate marketing today, why media-buying…
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00:00 Introduction 03:08 The Science of Consumer Brands 05:57 Transition from Academia to Entrepreneurship 12:08 Launching a Science-Backed Beauty Brand 14:53 Acquisition and the Future of Beauty Brands 17:46 The Scientific Method in Entrepreneurship 21:04 Data-Driven Decision Making in E-commerce 24:05 Evan's New Venture in Allergy Solutions 36:07…
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Description: Running Amazon ads without a strategy is like throwing money into a black hole. If you’re not optimizing correctly, you’re leaving profit on the table. In Episode 46 of the Agency Operators Podcast, I’m joined by Neil Robson, Senior PPC Manager at PPC Ninja, to break down the biggest mistakes sellers make with Amazon PPC—and how to fix…
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HexClad just pulled off one of their biggest marketing plays so far - a Super Bowl Ad - but this wasn’t just about airing a commercial during the big game, it was a multi-layered, cross-platform campaign designed to maximize impact beyond a single TV spot. In this episode, Connor and Connor break down how the HexClad team made it happen, from choos…
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00:00 Introduction and Sponsorships 01:51 Navigating Natural Disasters and Personal Experiences 04:06 Transitioning to the Cannabis Industry 09:50 Challenges in the Cannabis Business 14:04 The Shift to Short Form Content Creation 20:08 The Rise of Short Form Video 26:06 Building a Community Through Content 29:59 The Value of Authentic Content Creat…
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