Personality Traits and Performance in Online Labour Markets

Evangelos Mourelatos, Nicholas Giannakopoulos () and Manolis Tzagarakis

No 338, GLO Discussion Paper Series from Global Labor Organization (GLO)

Abstract: In this paper we investigate the impact of non-cognitive skills on the quality of task-specific outcomes by conducting a quasi-experiment on a well-known online crowdsourcing platform. We show that a worker’s performance varies with personality traits, gender, human capital, crowdsourcing experience and work effort. Regarding the effects of non-cognitive skills, we find that workers’ performance in online microtasks is positively related to extraversion and agreeableness. The positive impact of extroverts is also revealed when performance is adjusted for task completion time. These findings provide implications regarding the integration of selection mechanisms in online labour matching platforms aiming in uncovering microworkers soft skills to improve performance and consequently the allocation of resources in online microtasks.

Keywords: Crowdsourcing; online labour; quality of work; cognitive abilities; personality traits; workers (search for similar items in EconPapers)
JEL-codes: J24 J40 O33 (search for similar items in EconPapers)
Date: 2019
New Economics Papers: this item is included in nep-cbe, nep-hrm, nep-ict, nep-lma and nep-neu
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Citations: View citations in EconPapers (2)

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Related works:
Journal Article: Personality traits and performance in online labour markets (2022)
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:glodps:338

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