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iFeel: a system that compares and combines sentiment analysis methods

Published: 07 April 2014 Publication History

Abstract

Sentiment analysis methods are used to detect polarity in thoughts and opinions of users in online social media. As businesses and companies are interested in knowing how social media users perceive their brands, sentiment analysis can help better evaluate their product and advertisement campaigns. In this paper, we present iFeel, a Web application that allows one to detect sentiments in any form of text including unstructured social media data. iFeel is free and gives access to seven existing sentiment analysis methods: SentiWordNet, Emoticons, PANAS-t, SASA, Happiness Index, SenticNet, and SentiStrength. With iFeel, users can also combine these methods and create a new Combined-Method that achieves high coverage and F-measure. iFeel provides a single platform to compare the strengths and weaknesses of various sentiment analysis methods with a user friendly interface such as file uploading, graphical visualizing, and weight tuning.

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Cited By

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  • (2023)Should Net Promoter Score be supplemented with other customer feedback metrics? An empirical investigation of Net Promoter Score and emotions in the mobile phone industryInternational Journal of Market Research10.1177/1470785323121964866:2-3(303-320)Online publication date: 5-Dec-2023
  • (2023)Multilingual Sentiment Analysis for Under-Resourced Languages: A Systematic Review of the LandscapeIEEE Access10.1109/ACCESS.2022.322413611(15996-16020)Online publication date: 2023
  • (2023)Sentiment Analysis of Influential Messages for Political Election ForecastingComputational Linguistics and Intelligent Text Processing10.1007/978-3-031-24340-0_21(280-292)Online publication date: 26-Feb-2023
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        cover image ACM Other conferences
        WWW '14 Companion: Proceedings of the 23rd International Conference on World Wide Web
        April 2014
        1396 pages
        ISBN:9781450327459
        DOI:10.1145/2567948

        Sponsors

        • IW3C2: International World Wide Web Conference Committee

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 07 April 2014

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        Author Tags

        1. comparison
        2. sentiment analysis
        3. social media
        4. web applications

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        Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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        View all
        • (2023)Should Net Promoter Score be supplemented with other customer feedback metrics? An empirical investigation of Net Promoter Score and emotions in the mobile phone industryInternational Journal of Market Research10.1177/1470785323121964866:2-3(303-320)Online publication date: 5-Dec-2023
        • (2023)Multilingual Sentiment Analysis for Under-Resourced Languages: A Systematic Review of the LandscapeIEEE Access10.1109/ACCESS.2022.322413611(15996-16020)Online publication date: 2023
        • (2023)Sentiment Analysis of Influential Messages for Political Election ForecastingComputational Linguistics and Intelligent Text Processing10.1007/978-3-031-24340-0_21(280-292)Online publication date: 26-Feb-2023
        • (2022)Measuring 9 Emotions of News Posts from 8 News Organizations across 4 Social Media Platforms for 8 MonthsACM Transactions on Social Computing10.1145/35164914:4(1-31)Online publication date: 23-Mar-2022
        • (2022)What Causes Wrong Sentiment Classifications of Game Reviews?IEEE Transactions on Games10.1109/TG.2021.307254514:3(350-363)Online publication date: Sep-2022
        • (2021)Mining and classifying customer reviews: a surveyArtificial Intelligence Review10.1007/s10462-021-09955-554:8(6343-6389)Online publication date: 1-Mar-2021
        • (2021)Introduction to Sentiment Analysis Covering Basics, Tools, Evaluation Metrics, Challenges, and ApplicationsPrinciples of Social Networking10.1007/978-981-16-3398-0_12(249-277)Online publication date: 19-Aug-2021
        • (2020)Musical emotions in the absence of music: A cross-cultural investigation of emotion communication in music by extra-musical cuesPLOS ONE10.1371/journal.pone.024119615:11(e0241196)Online publication date: 18-Nov-2020
        • (2020)A comparative study of machine translation for multilingual sentence-level sentiment analysisInformation Sciences: an International Journal10.1016/j.ins.2019.10.031512:C(1078-1102)Online publication date: 1-Feb-2020
        • (2019)Characterization of the discrepancies between scores and texts of movie reviewsProceedings of the 25th Brazillian Symposium on Multimedia and the Web10.1145/3323503.3360296(229-236)Online publication date: 29-Oct-2019
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