Experiência de uso de dispositivos convergentes na TV digital brasileira: um estudo de caso baseado no ginga

In the last decades the digital convergence trend enforced the conventional media joined the information technology. The proposition that all forms of communication must converge to a single device is something that has already been discussed for a long time, but now with more impact and reality. Thus, these new media are establishing a cycle characterized by their own cultural interaction, collective participation, convergence culture, among other characteristics. A key point in this new scenario is how user interfaces can address interaction challenges in convergent devices. The aim of the current work is to evaluate user experiences using convergent devices focused in the Brazilian Digital Television System. For doing that, usability tests were performed in the context of convergent applications using the TV. As obtained results we discuss the relation between design issues and user experiences considering convergent applications.