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The Antecedents and Moderators of Offline Information Search: A Meta-Analysis. (2014). Maity, Moutusy ; Malhotra, Naresh K ; Dass, Mayukh.
In: Journal of Retailing.
RePEc:eee:jouret:v:90:y:2014:i:2:p:233-254.

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  1. To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?. (2024). Luo, XI ; Lim, Xin-Jean ; Wang, Siqi ; Cheah, Jun-Hwa.
    In: Journal of Retailing and Consumer Services.
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  2. Consumer Information Search in Live-Streaming: Product Involvement and the Moderating Role of Scarcity Promotion and Impulsiveness. (2023). Wang, Chaoyou ; Chen, Xiaoting ; Guo, Yuanyuan.
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  3. Testing the performance of online recommendation agents: A meta-analysis. (2023). Wang, Cheng ; Ghiassaleh, Arezou ; Blut, Markus.
    In: Journal of Retailing.
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  4. Cross-industrial study on satisfaction-commitment-PWOM linkage: The role of competition, consumption visibility, and service relationship. (2023). Ye, Mingqi ; Baumann, Chris ; Dahana, Wirawan Dony ; Sakiyama, Ryo.
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  5. Conspicuous consumption: A meta-analytic review of its antecedents, consequences, and moderators. (2022). Manrai, Lalita A ; Bagozzi, Richard P ; Kumar, Bipul.
    In: Journal of Retailing.
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  6. Cashback as cash forward: The serial mediating effect of time/effort and money savings. (2022). Roy, Abhijit ; Xu, Lina.
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  7. Searching for word of mouth in the digital age: Determinants of consumers’ uses of face-to-face information, internet opinion sites, and social media. (2022). Hennig-Thurau, Thorsten ; Cziehso, Gerrit ; Bartschat, Maria.
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  8. An Investigation of Consumer Subjective Knowledge in Frontline Interactions. (2021). Pratt, Alexander B ; Christenson, Brett ; Bolander, Willy ; Hochstein, Bryan ; Reynolds, Kristy .
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  9. .

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  12. The interaction between reputation and information search: Evidence of information avoidance and confirmation bias. (2020). Dejean, Sylvain ; Martinez, Carole ; Euzby, Florence ; Lallement, Jeanne.
    In: Journal of Retailing and Consumer Services.
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  13. An investigation into the link between consumers product involvement and store loyalty: The roles of shopping value goals and information search as the mediating factors. (2020). Prybutok, Victor R ; Al-Emran, MD ; Harun, Ahasan ; Rokonuzzaman, MD.
    In: Journal of Retailing and Consumer Services.
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  14. Top employer awards: A double-edged sword?. (2020). Baum, Matthias ; Uberschaer, Anja.
    In: European Management Journal.
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  15. .

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  16. The Effects of Corporate Social Responsibility (CSR) Fit and CSR Consistency on Company Evaluation: The Role of CSR Support. (2018). Lee, Ji Eun ; Yoo, Dongho.
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  17. New developments in behavioral pricing research. (2017). Wullner, Katharina ; Koschate-Fischer, Nicole.
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  18. Individual differences in consumer information search for services: A multiple mediation study. (2017). , Utkarsh.
    In: Journal of Retailing and Consumer Services.
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  19. Slogan recall effects on marketplace behaviors: The roles of external search and brand assessment. (2017). Briggs, Elten ; Janakiraman, Narayan .
    In: Journal of Business Research.
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  20. Do companions really enhance shopping? Assessing social lift over forms of shopper value in Mexico. (2016). Mora, Jos-Domingo ; Gonzlez, Eva M.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:28:y:2016:i:c:p:228-239.

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  21. An empirical analysis of the factors raising the interest in new shopping destinations. (2014). Yamamoto, Toshiyuki ; Morikawa, Takayuki ; Li, Cheng.
    In: Journal of Retailing and Consumer Services.
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    RePEc:eco:journ3:2012-02-6.

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  6. Structural Investigation of Service Quality in Conventional and Islamic Banking in Pakistan. (2012). Zaman, Khalid ; Qureshi, Muhammad Imran ; KHAN, Muhammad Aamir .
    In: International Review of Management and Marketing.
    RePEc:eco:journ3:2012-02-10.

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  7. HERAUSFORDERUNGEN DES LANDHANDELS UNTER VERÄNDERTEN MARKTBEDINGUNGEN: THEORETISCHE ÜBERLEGUNGEN UND EMPIRISCHE EVIDENZ. (2012). Schulze, Birgit .
    In: 52nd Annual Conference, Stuttgart, Germany, September 26-28, 2012.
    RePEc:ags:gewi12:133053.

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  8. An empirical analysis of inventory turnover behaviour in Greek retail sector: 2000-2005. (2011). Dimelis, Sophia ; Kolias, Georgios D. ; Filios, Vasilios P..
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:133:y:2011:i:1:p:143-153.

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  9. Emotions, store-environmental cues, store-choice criteria, and marketing outcomes. (2011). Shiu, Edward ; Hassan, Louise ; Beatty, Sharon E. ; Michaelidou, Nina ; Walsh, Gianfranco.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:64:y:2011:i:7:p:737-744.

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  10. Customer satisfaction and brand equity. (2011). Tribó, Josep ; Lacomba, Anna ; Torres, Anna ; Tribo, Josep A..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:64:y:2011:i:10:p:1089-1096.

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  11. Satisfaction across urban consumers of smallholder-produced teak (Tectona grandis L.f.) poles in South Benin. (2011). Adegbidi, Anselme ; Yevide, Armand S. I., ; Agbo, Valentin ; Lebailly, Philippe ; Ganglo, Jean C. ; De Canniere, Charles ; Aoudji, Augustin K. N., ; Aoudji, Augustin K. N., .
    In: Forest Policy and Economics.
    RePEc:eee:forpol:v:13:y:2011:i:8:p:642-651.

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  12. Has e-marketing come of age? Modeling historical influences on post-adoption era Internet consumer behaviors. (2010). Taylor, David G. ; Strutton, David .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:63:y::i:9-10:p:950-956.

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  13. How Fragrant are perfumes? A Micro Perspective from Middle East. (2009). Babu, Febina ; Vijay, Shiji ; Rajan, Remya ; Pillai, Rajasekharan ; Hameed, Hana .
    In: MPRA Paper.
    RePEc:pra:mprapa:19591.

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  14. The Importance of the Indicator of Satisfaction Chosen. (2009). Vilchez, Josep Raya .
    In: International Advances in Economic Research.
    RePEc:kap:iaecre:v:15:y:2009:i:2:p:156-168:10.1007/s11294-008-9194-3.

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  15. The Importance of the Indicator of Satisfaction Chosen. (2009). Vilchez, Josep Raya .
    In: International Advances in Economic Research.
    RePEc:kap:iaecre:v:15:y:2009:i:2:p:156-168.

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  16. Consumer e-shopping acceptance: Antecedents in a technology acceptance model. (2009). Stoel, Leslie ; Ha, Sejin .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:62:y:2009:i:5:p:565-571.

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  17. Understanding the psychological process underlying customer satisfaction and retention in a relational service. (2009). Tang, Chuan Yi ; Guo, Lin ; Xiao, Jing Jian.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:62:y:2009:i:11:p:1152-1159.

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  18. Non-normal simultaneous regression models for customer linkage analysis. (2008). Retzer, Joseph ; Dotson, Jeffrey ; Allenby, Greg.
    In: Quantitative Marketing and Economics (QME).
    RePEc:kap:qmktec:v:6:y:2008:i:3:p:257-277.

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  19. The role of customer contact employees as external customers: A conceptual framework for marketing strategy and future research. (2008). Abston, Kristie A. ; Dabholkar, Pratibha A..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:61:y:2008:i:9:p:959-967.

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  20. Ownership structure, customer satisfaction and brand equity. (2007). Tribó, Josep ; Lacomba, Anna ; Torres, Anna .
    In: Economics Working Papers.
    RePEc:upf:upfgen:1016.

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  21. The dynamics and evolution of the service marketing literature: 1993–2003. (2007). Sollberger, Pierre ; Furrer, Olivier.
    In: Service Business.
    RePEc:spr:svcbiz:v:1:y:2007:i:2:p:93-117.

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  22. The demand for and the supply of distribution services: A basis for the analysis of customer satisfaction in retailing. (2007). Betancourt, Roger ; Cortias, Monica ; Elorz, Margarita ; Mugica, Jose.
    In: Quantitative Marketing and Economics (QME).
    RePEc:kap:qmktec:v:5:y:2007:i:3:p:293-312.

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  23. Cognitive-affective model of consumer satisfaction. An exploratory study within the framework of a sporting event. (2007). Caro, Laura Martinez ; Martinez Garcia, Jose Antonio, .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:60:y:2007:i:2:p:108-114.

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  24. Relationship quality as a predictor of B2B customer loyalty. (2007). Miller, Kenneth E. ; Rauyruen, Papassapa.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:60:y:2007:i:1:p:21-31.

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  25. A model of buyer regret: Selected prepurchase and postpurchase antecedents with consequences for the brand and the channel. (2007). Herrmann, Andreas ; Keaveney, Susan M. ; Huber, Frank .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:60:y:2007:i:12:p:1207-1215.

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  26. Patronage in continually delivered business service contexts. (2007). Briggs, Elten ; Landry, Timothy D. ; Daugherty, Patricia J..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:60:y:2007:i:11:p:1144-1151.

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  27. Experience and satisfaction of visitors to museums and cultural exhibitions. (2006). Rojas, Maria ; Camarero, Maria .
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:3:y:2006:i:1:p:49-65.

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  28. Segmentation for path models and unobserved heterogeneity: The finite mixture partial least squares approach. (2006). Ringle, Christian.
    In: MPRA Paper.
    RePEc:pra:mprapa:10734.

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  29. Perceived quality in a multi-channel environment:Impact of website visits on perceived in-storequality. (2006). DESMET, Pierre ; Rolland, Sylvie.
    In: Post-Print.
    RePEc:hal:journl:halshs-00143032.

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  30. How habit and satisfaction affects player retention for online gambling. (2006). Jolley, Bill ; Mizerski, Richard ; Olaru, Doina.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:59:y:2006:i:6:p:770-777.

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  31. Internal-market orientation and its measurement. (2006). Gounaris, Spiros P..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:59:y:2006:i:4:p:432-448.

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  32. Evolution technologique et qualité :Impact de lutilisation des sites Web sur la qualité perçue en magasin. (2005). Rolland, Sylvie.
    In: Post-Print.
    RePEc:hal:journl:halshs-00143042.

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  33. Customer-oriented improvement and evaluation of supply chain processes supported by simulation models. (2005). Reiner, Gerald .
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:96:y:2005:i:3:p:381-395.

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  34. Customer delight in a retail context: investigating delightful and terrible shopping experiences. (2005). Lueg, Jason E. ; Ponder, Nicole ; Arnold, Mark J. ; Reynolds, Kristy E..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:58:y:2005:i:8:p:1132-1145.

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  35. Examining the dynamics of consumer expectations in a Chinese context. (2005). Tam, Jackie L. M., .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:58:y:2005:i:6:p:777-786.

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  36. The performance impact of marketing resources. (2005). Greenley, Gordon E. ; Cadogan, John W. ; Fahy, John ; Hooley, Graham J..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:58:y:2005:i:1:p:18-27.

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  37. Expectations, performance, and citizen satisfaction with urban services. (2004). Van Ryzin, Gregg G..
    In: Journal of Policy Analysis and Management.
    RePEc:wly:jpamgt:v:23:y:2004:i:3:p:433-448.

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  38. Building consumer/arts institution relationships: An exploratory study in contemporary art museums. (2004). Aurier, Philippe ; Passebois, Juliette .
    In: International Review on Public and Nonprofit Marketing.
    RePEc:spr:irpnmk:v:1:y:2004:i:2:p:75-88.

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  39. Behavioral dividend policy. (2003). Gurtler, Marc ; HARTMANN, NORA.
    In: Working Papers.
    RePEc:zbw:tbsifw:fw04v1.

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  40. Sources, characteristics, and dynamics of postpurchase price complaints. (2003). Estelami, Hooman .
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:56:y:2003:i:5:p:411-419.

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  41. DO CHANGES IN CUSTOMER SATISFACTION LEAD TO CHANGES IN PERFORMANCE IN FOOD RETAILING?. (2003). Gomez, Miguel I. ; McLaughlin, Edward W. ; Wittink, Dick R..
    In: 2003 Annual meeting, July 27-30, Montreal, Canada.
    RePEc:ags:aaea03:22048.

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  42. Application of the European Customer Satisfaction Index to Postal Services. Structural Equation Models versus Partial Least Squares. (2002). Coenders, Germà ; O'Loughlin, Christina.
    In: Working Papers of the Department of Economics, University of Girona.
    RePEc:udg:wpeudg:004.

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  43. Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events. (2002). Hightower, Roscoe Jr, ; Baker, Thomas L. ; Brady, Michael K..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:55:y:2002:i:9:p:697-707.

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  44. Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes. (2002). Mothersbaugh, David L. ; Beatty, Sharon E. ; Jones, Michael A..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:55:y:2002:i:6:p:441-450.

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  45. Performance-only measurement of service quality: a replication and extension. (2002). Cronin, J. Jr., ; Brand, Richard R. ; Brady, Michael K..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:55:y:2002:i:1:p:17-31.

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  46. Value creation through entrepreneurial activity: A multiple constituency approach. (2002). Mair, Johanna.
    In: IESE Research Papers.
    RePEc:ebg:iesewp:d-0468.

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  47. Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study. (2001). Robertson, Christopher J. ; Brady, Michael K..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:51:y:2001:i:1:p:53-60.

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  48. A Longitudinal Analysis of Satisfaction and Profitability. (2000). Bernhardt, Kenneth L. ; Kennett, Pamela A. ; Donthu, Naveen.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:47:y:2000:i:2:p:161-171.

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  49. Expectations, perceived performance, and customer satisfaction for a complex service: The case of bank loans. (1996). Fornell, Claes ; Johnson, Michael D. ; Nader, Georg.
    In: Journal of Economic Psychology.
    RePEc:eee:joepsy:v:17:y:1996:i:2:p:163-182.

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  50. The role of affect in consumer satisfaction judgments of credence-based services. (1996). Alford, Bruce L. ; Sherrell, Daniel L..
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:37:y:1996:i:1:p:71-84.

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